Customer service is great, if by chance they dont have what you are looking for, they will call other stores to find it.
Ive only been here a couple times but the staff has been friendly and prompt every time, so I feel they deserve 5 stars.
They have no return policy because they sell shoddy products and even if they check them before you leave, it’s you who will take every loss. Unless you like taking the chance of throwing your money down the drain, go elsewhere.The employee assured me that she could tell the vape I purchased would not malfunction as the one I bought the week prior did. She assured me. Within a couple hours, it was malfunctioning and leaking hot oil and making sounds like it was going to explode.When they say buyer beware, they mean it.
Lady was extremely rude and used inappropriate language with me. Extremely unprofessional. Definitely won’t be going to this location again.
Very friendly and smart staff. Walk in to just look they have a good selection of stuff and always willing to answer any questions you might have.
This is a great place to go for all of your smoking needs. Upon other items that are there in their store. The staff is very kind and helpful. I would highly recommend this place to other people.
Great selection at a good price. The staff is also absolutely fantastic. Very knowledgeable and friendly, they will help you find what you need.
Our cashier was very friendly and helpful in finding what we needed. Great store
I love buying my cigarettes and tobacco and tubes cheapest place in Alpena Wyatt and the girl manager here in Alpena are the greatest servers ever they make sure ur satisfied b4 u leave the store I have won the top prize of 25 dollars in the drawing beginning of every month by signing ur receipt and phone number and puttin it the container I was surprised when they called and said I won cuz the container is always jammed packed cuz they do a lot of business they r great but I do compliment Wyatt and the girl manager of both Chisholm and state st shops(SORRY not good with names!!!)excellent work u 2 u r the best ever wont go anywhere else 4 smokes UNLESS yall dont have my 100s!!!!😁🌞
I go here quite a bit and I absolutely love the quality of the products and the highly adequate level of customer service. They have my loyalty 100 percent
Great staff and inventory, good prices and customer service. Glad to see you in Alpena finally, been a customer of Wild Wild West in Northwest Mi for a cpl years.
Great friendly staff. Good prices on cigarettes.
The guys working are awesome!!! Very knowledgeable and friendly! Cant beat the prices
Needed my tobacco brand... googled it, found this place! Omgosh, so nice of employees, fun stuff to admire. Ill definitely go back when Im on vacation up north! See yall soon!
Super friendly and knowledgeable staff. Amazing inventory!!! Spot-less shop interior!!! Thanks again guys
Great store, the staff are always friendly and helpful. And its always clean and organized
Great place and excellent selection on everything, went to get a new pen and some cbd got them all for a fair price. Will be back
Friendly knowledgeable staff, nice assortment of products at reasonable prices.
The woman working was very helpful & super friendly. They have great products & prices. #favsmokeshop
Great selection and friendly staff.
I love this store! its definitely my go-to for all my smoking needs!!!!
Very nice selection of smoking devices, reasonable price tobacco prices overall very reasonable 👌‼️
Everytime I go there the people are supper nice and help me find everything I need!
Easy to find and friendly people. Not to bad of prices either
Great prices , friendly staff. Will continue my business their. For vape and tobacco products
Huge selection of vapes, glass pieces and any tobacco needs!
Guy is cool give the man a ride at 8pm when he gets out....
If youre looking for a smoke shop that has a wide variety of items, this is a great shop to stop at..
Great place to shop.
They are well stocked and very friendly
Very helpful workers, lots of selection
Great place to get all your tobacco supplies
Excellent service
Dont know how to pick up phone after they put on hold
Easy no hassel shopping and very knowledgeable
Helpful staff, lots of inventory.
Good store, fair prices
Very helpful employees.
Very neat organized store
Very helpful
Nice place and very nice staff
Good atmosphere
Great customer service
Small selection high prices
Friendly and has a big Selection
Staff is the best!
Great place
Overrated