Aimee is legitimately the best! ONLY reason I even go in there! Always always greeted with a warm, friendly smile and any time I have a question she automatically has the perfect answer or solution!
I was accidentally charged twice for my purchase and Harley was the best to help me out with the issue. I was refunded the money today and can’t thank you guys enough for the wonderful customer experience. You’re the best in town!
Aimee is literally the best! She’s always happy to see me and smiles when I come in. She’s also super knowledgeable and she answers all the questions I have and she always recommends new things I probably wouldn’t have gotten otherwise when I come in. She is why I don’t shop at any other smoke shops!
Always my first choice. This shop is the cheapest in town on my vapes (breeze)! Lacy, Aimee, and Lance have all provided excellent customer service and have amazing attitudes towards customers. They even went through a tote box for me one morning for my preferred vape!
Amy, Lacy, and Harley always make my trips into the store amazing. I recommend them every chance I get and they always have the best prices.
Always have great deals going on! Workers Harley and Spencer helped me find what I needed and more they were helpful, friendly, and very knowledgeable!
One of my go to spots! Always has what I need and a great staff to boot! Aimee you’re my absolute favorite you’re always so helpful and nice and make sure I get everything I need and some things I didn’t know I needed.
This is by far my favorite vape store to go to. They have the best environment and Harley is working almost everytime I stop in. Shes always very friendly and helpful.
Harley was so helpful and got me everything I needed! Great customer service!!
Jaycee was extremely helpful and help me pick a very cutesie rig. Thank you!
Lacy was absolutely amazing today! Offered me the rewards program and all the awesome details of it! She’s always smiling when I see her and has awesome customer service skills!🫶🏻
Diverse assortment of products with friendly, knowledgeable staff who have never failed to be both polite and helpful. Especially Stacy and Spencer, who have offered notably great service and advice on every visit.This store is a great place to find a safe and affordable high, buzz, calm or novel experience for anyone.
Aimee was so helpful. Will definitely be coming back.
I love this shop. The staff is very knowledgeable of everything they stock, have great recommendations, and are always so nice. Genuinely friendly staff that cares about their patrons. Would recommend to anyone looking for quality items.
Definitely my favorite smoke shop to go to in Alpena! The entire staff is always so friendly & welcoming! Always ready to answer questions or give good recommendations, with a smile on their face.
Fantastic customer service and now they have a loyalty program! I was having issues signing up and Lance helped me so I got 10% off my purchase..thanks, Lance!! This is the ONLY smoke shop I use!
The staff always messed up your items, especially during curbside delivery. Your points dont matter because they keep losing them and you get nothing for them. The staff is often rude and catty and need a reality check and thus is why everyone is leaving and going to Wild Wild West
Aimee is amazing helps me find exactly what I need
My girlfriend and I went into wild bills and our service was fanomal, the gentleman waiting on me ( lance) did an amazing job assisting us and we love coming back here
The employees are very friendly. Always greet you when you come in, and remember your brands. Best tobacco shop in Michigan by far!
The staff at this store is very nice especially Dominique she is extremely knowledgeable and helpful. Also her personality is amazing and your lucky to have her 🤗
Lance helped me out big time with my tank problem the man needs a raise and lacy was really nice and willing to help
Its always a joy to see Lance and Spencer in-store. Very helpful and welcoming. Best prices on vapes. 10/10 store.
The One stop shop for all your smoking needs.Vape accessories, grinders, CBD, kratom, rolling tobacco, packs of smokes, rolling trays, lighters, incense, cigars, vape juice and more.
Sold me a couple vapes they dont carry coils for consistently. Told truck would have them on it. Waited a total of 3 weeks before just requesting them to order them for me. Was told Id get a call when they came in. Bought my coils offline and shipped to my house...still waiting for that call
Love stopping in here! Employees are so friendly especially Lance! He’s always so helpful!
Great atmosphere, friendly & knowledgeable customer service. I don’t typically enjoy going inside of any type of establishment and going here is always a pleasant experience.
I love going in Here they are all so nice and when I have any questions they always answer them and help me out. Trying new flavors in vapes is hard for me and I have taken most of their suggestions and have found my flavors that I like
Highly recommend. Great service from all of the employees, super friendly, welcomed every time I go in by whole crew.
First time there. Great friendly staff. Items in stock. Had a Buy 2 get 1 free sale. Loved that! Only issue...they are expanding and just a tad bit messy for now. But, will go back!! Good prices.
This is my favorite smoke shop! Lance is always super friendly and incredibly helpful answering my questions and recommending new products!
The only store I will go to because of Lacy! She knows her stuff and shes always so knowledgeable and approachable
The staff is always really great! Welcoming and helpful with all questions or needs I may have
Zac and Lacy A++++++ service for all ur smoking needs
Aimee was amazin really helpful
Fantastic custom service! I go here constantly whenever I need vape juice or a new coil and the workers are always kind and super helpfulTheres almost always some kind of deal going on to so Im always checking in on their latest discountsI bought the Nord 4 here and I checked the other tobacco stores in alpena for prices and Wild Bills had it cheapest
You need to come to Wild Bills because of the excellent customer service and excellent products! I wont shop anywhere else in Alpena!
Lance and Lacy are the bomb dignity. Thank you for awesome service
Nice staff, great selection of cigars and pipe tobacco. Also carries CBD w/ enhanced THC. Gummies. And other edibles. Best selection in town. Glassware is very impressive too.
It looked really nice in there and they had some cool things but I got a $50 concentrate grab bag and it came with all dry herb stuff besides a nectar collector and one of the bowls was cracked. Not satisfied with my purchase.
Lance was a huge help with picking out some glass really pointing out what I would like. Blake H.
I came into purchase some CBD products. The guys were very polite and helpful. They even delivered to my vehicle when I didnt have mask!! Good job gentlemen!! Ill b back 👍🤘😀
Everyone there is awesome Lance is great for ideas for my flavors for my vape
Lance is very good and quite knowledgeable. Come here once a week!
Vary friendly and a great prices. This location is beautiful like all the wild bills.
Its a tobacco shop they have pipes too
Wish I could give them a 0. For a vape that I can get for $4.99 they tried charging me $17. They rip you off worse than any vape store I have ever been to! Absolutely disgusting how bad they get down on you.
The staff here are amazing. The atmosphere is so positive.
Good service and very nice and polite staff. Go out of their way to help.
Super clean store, overall fair prices but they have some fantastic sales going on from time to time that you cant beat. Substantially better selection than most shops around here.
Great place. Very clean! Great selection! Great associates! Excellent prices!
Place has really gone under over the years. Cant believe some of the prices theyre charging when you can get the same product for less than half the cost. Will not be doing business here anymore.
This is my favorite store bc of the employees and the products their carry! I only shop at this location and will definitely be back!
Great store, super helpful staff!
Fast and friendly. Lance is wonderful!
Excellent customer service and selection.
Wonderful staff, prompt service.
Staff is professional and courteous.
Lance was very professional
Always super kind and helpful
Nice cigar selection.
Fantastic customer service
Great service
Super helpful
Awesome
Very pleased with my visit. Great help finding what I needed, and my item was very professionally packaged. Shout out to Lacy for the great customer service.