Holy SMOKES! This place is amazing! The store is well organized and has a ton of options for anything vape, CBD, weed pipes and so much stuff in the realm of this type of business. I couldn’t believe how many vape liquids, mods or bases of the vape thing and like I said this place has everything oh and the prices are great too. They have many ways for customers to earn discounts, I thought that was pretty cool. I HIGHLY recommend this vape store. One of the great things is the person behind the counter actually had a bunch of useful knowledge about all of the products in the store. Go check it out it is worth your time and they will earn your business. They’re not pressure sales reps they just want to make sure you get the right thing based on what you’re looking for.
Sam is so sweet to me..she helped me get a couple vapes today cuz I’m in a wheelchair 🦽 with an enormous cast all the way into my groin. She’s always there when I go in and we have sum great conversations! Give that girl sum kuddo’s n a raise!!
I recently had a really bad experience here. No one greeted me when I walked in, everyone was super rude. The workers were very disinterested and unhelpful,. They acted like they didn’t even want to help me.I tried to engage in conversation but they just shut me down every time i get. It left me feeling unsatisfied and frustrated with the overall service. Customer service plays a crucial role in shaping the customer experience, and unfortunately, t fell short of expectations.
I recently had a disappointing experience here. The representatives were unhelpful and seemed disinterested in resolving my issue with the vapes i bought. Despite my efforts to clearly explain the problem, they provided vague and generic responses that did not address the issue at hand. Additionally, the wait times were excessively long, making the overall experience frustrating.Its disheartening when they fails to prioritize customer satisfaction and fails to provide adequate support. Effective customer service is crucial for building and maintaining a positive relationship with customers, and in this case, it fell far short of expectations. I hope they takes steps to improve their customer service processes to ensure a better experience for their clients in the future.
The best customer experience I have experienced in a long time. They took the time to give me demonstrations of the different glass and made sure I understood what I was buying before I left the store. AWESOME!!Great selection of glass and vaporizers, these guys are going big and doing it right!!
If you’re lost and need help or advices as to what to get, Sebastian is definitely your guy to go to! ☺️ Visited Washington on vacation, and was recommend by a few friends to check out the shop. First time ever visiting a vape shop btw, so I wasn’t sure what to expect. But Sebastian made me feel welcomed from the moment I step foot inside until I checked out. When I visit again, I would definitely come back for sure and I should definitely recommend this shop to all my friends!!
Such a wonderful shop. They have an amazing selection of glass and vapor products. The customer service is always great and the employees are always very knowledgeable. Sebastian even helped me to pick out a wonderful piece. Will definitely be recommending to friends and coming back myself.
I’ve came in to buy a grinder but couldn’t decide, then came this gentleman by the name of Sebastian, quite a character all I ever got was a good vibe and a great purchase for leading me the right way! So big ups to that guy and for your customer service
Hands down, best selection, best prices, best service.
I have never had such an amazing experience as I did when I came to Vapor & Glass. They were super helpful and knowledgeable in helping me decide what to purchase. This is my new favorite vape store and I will not be shopping anywhere else now. I recommend this store above ALL others!!!
The girl who helped me had great customer service and helped me find a vape, and they have good prices. Will definitely be back
Its a great store . Lots of great features and selections. They sell gas masks too.
Wonderful place super nice lady i love it here coming more often
The customer service rep sebastian performed an excellent job with recommendations on different vapes. This store has premium quality products and I will be returning my business here!
Sebastian is an all star!!! Cant say enough about how patient and helpful he was. Great store, great service
If your looking for the best shop for glass and other accessories definitely drop by this shop and for more help ask for Sebastian he was able to pin point exactly what I was looking for no issues and made me feel welcomed I will be shopping here as my regular shop as the employees are knowledgeable and very helpful ❤️ Thank you guys for your hard work and dedication
Sebastian provided me with excellent customer service, and quality product. He provided me with Terp slerper kit that I am more then happy with.
This is an amazing store, Sebastian is a really amazing guy, he know a lot about this products!! Thankyou Sebastián you are really amazing in your job
Amazing customer service as per usual, definitely my favorite spot to get all my needs and never disappoints! Gabe is the man!
This place is nice, go check it out! Sebastian was nice and helped me out with what I needed. Great shop.
Great place and chill vibes everything they have is way better then any other stores and plus they got some crazy deals on everything!!
Beautiful clean glass shop! Great customer service is also always a plus thanks! Good luck to the new business 🍀
Good selection of glass, juice, mods, etc. Great service from my boy Sebastian. Only place I would recommend shopping in the area.
Great shop great people got great deal from my friend sebastian who helped me out with my vaping needsHighly recommend hit up sebastian for your needs
But do they have deals on there vapes wànt to know plz let me know... i got a vape shop now but looking for one that has good deals on vapes.. buy the consently...
I have to add my 5 star to the others. Extensive inventory and a friendly, knowledgeable staff make this my go-to shop.
Sebastian sold me some new disposable vapes and a rig piece that works AMAZING!!!!! I’ll definitely be coming back!!!! Thank You Sebastian!!!!!!
Great place. Customer service is top notch. Dont go nowhere else
Shop looks amazing! Great people and great deals for sure ! 10/10 recommend
Awesome customer service and super friendly employees
This was the best customer service I’ve had since the start of Covid great job!
Pretty good spot, a bit expensive though. Charge more than other places. 30 some dollars for the smallest bottle of juice
Love this place! Everyone is so helpful and kind. Would recommend this place to everyone.
Great service. Came through with the Black Friday deal!!
Great smoke shop, will be my go to from now on.
Great environment, amazing glass and deals! For sure going to come back.
Sebastian is rad he helped me find exactly what I needed and more
Wonderful workers and great environment always extremely helpful
Best place to buy from come shop and get right!
Really cool place and the staff is super helpful.
Great customer service!! Very knowledgeable!!!
Pretty cool place would recommend stoping buy
Quick and easy 🙏 Jaime was knowledgeable and professional
Sébastien is amazing. Great experience
Great store. great people
Amazing products and amazing prices!
Best smoke shop in town
Best customer service!!
Dope spot
Great service