On top of being friendly and awesome the sales rep was truthful and intelligent when I had some questions. I love that she wasnt trying to rope me in for a sale but was honest and helpful and of course we will be back. She is a Rare gem . Thank you so much.I am sorry I didnt get her name. She is a badass though lol
Great staff. Very helpful. They charged my pin while I went to the gym. Amazing people!! Tons of anything vaping youd need!!
My husband and I just moved here temporarily for business from AZ and were dreading having to start all over looking for our perfect juice once again but the employee seemed very knowledgeable and actually recommended a good dupe for our favorite! We usually end up not trusting whoever is suggesting juice flavors because its never worked out or was even close to it whatsoever. Very much appreciated 🙏
First time customer here, I highly recommend this place, went there about a week and half ago, there was only one employee at the time, she was very friendly and knowledgeable, excellent attitude and very polite. Bought a disposable and ran out today, so definitely going back. Great customer service goes a LONG way!
These guys are absolutely amazing! If you haven’t bought anything from them I highly recommend you do! They know their stuff about vapes! Check them out! Love how friendly they are and how welcoming!
Awesome customer Service and the Largest Selection I have seen in town. And there return if your device isnt working is much better then others in town. They honestly have the largest selection of disposables in town as well
This shop is clean, easy parking, not surrounded by families getting done with breakfast or annoying skater kids. The hoomans running the shop were friendly and knowledgeable- go here
Love this place amazing customer service and so helpful and kind. Everyone should come here
New ownership is doing an excellent job revamping with a variety of new products and supplies to meet the needs and diversity of the public with an eye to addressing community and consumer desires. Absolutely love the people, the services they provide, and the environment is amazing. Im excited about the upcoming in-store refashion thats in the works! Awesome place to shop and hang out! My favorite place to step out of the mundane of life and be welcomed with conversation, information, and a happy vibe to carry with me throughout the day. Keep up the excellent work!
I’m from Indiana and I needed some help so I stopped here and was BLOWN AWAY with their immense help and knowledge of products and problem solving ideas. I met the owner and spoke with him directly and complimented the fellow helping me. This place was so patient and kind with me. They solved all of my issues and THEN SOME! Highly recommend this establishment!!! I will go back!! Thank you so much once again!!!
I had purchased some disposable vapes, and when I opened one, it had been clearly sitting on the shelves for a long time, and the liquid was brown and tasted terrible. The employee proceeded to call the owner and ask if we could get a refund, and he said no, and wouldn’t even allow us to switch it out for another one, but said that we could instead buy the bad one for half price, and that was the best that he would do. Even the employee thought it wasn’t a very fair deal and she tasted it herself and said it was bad. So needless to say after we left, we were forced to throw it away leaving us out $20 That we spent on it We will not be returning again which is disappointing because this was always our favorite vape store to go to.
These guys are amazing! They had everything I wanted! I got 2 dispos and some juice that they recommended. Go to these guys if you want a friendly and knowledgeable experience!PYPOLIGYATD
Grate experience got what I needed friendly advice and nice smiles semi truck parking across the street definitely coming back
I always use this place I love the environment and friendly staff
Wow!!! We have never had anyone take the time to explain everything vape and the owner Cathy did ! She’s amazing and so kind and knowledgeable!
Horrible customer service ! Rude employees. No selection of products. Very overpriced. I will never shop here again.
Even the person was behind the counter was very knowledgeable. Completely unprofessional staff. Not understanding that youre there to purchase something not hang out. Theres a certain decorum you should follow it makes everyone feel inclusive. Even the music they were playing was atrocious. Will never come back!!!
If you ever have an issue with one of the products from this shop, good luck. When I went in with an issue, I was treated like the issue was my fault, although it was not. One of the owners, the wife, was extremely awful. I don’t even have words to describe how rude she was. I have been a customer for years, and as soon as an issue arose I was treated horribly. 100% won’t be returning. This place has lost mine and my boyfriend’s business.
AMAZING CUSTOMER SERVICE!!! Walked in asked for juice and coils and they showed me EVERYTHING! This is my new shop!
Lady running the store was very kind and knowledgeable, reasonable prices and a all around good experience definitely recommend this place
Always friendly staff, and I dont feel rushed. Lots of different varieties of vape items, bongs, pipes..etc.
Great products and easily one if my favorite places to go. The people there offer good advice and make sure they help pick the best products for you.
Amazing interaction multiple times going here with different staff members. They are all so knowledgable and friendly. They have helped me several times with broken pens to fix them so they werent trash and even facetimed the owner whdn they didnt have an answer. She was happy to help and got me what i needed. I will always go here.
The friendliest and most helpful people work here!
This is my favorite vape store. I like all of the staff Ive met, and everyone usually has great suggestions. I even like staying a little bit linger if i dont have anything pressing just to enjoy the good company and vape! I always leave happy. Great customer service, great deals and prices.
I would not recommend this place to anyone. Staff was rude to us, very short on answering questions we had. But the white people that came in after us were greeted and treated very nice.They didnt have what we needed, and everything is really overpriced. I will not go back and I say, if you have brown skin, you will not be treated good here. Youre better off going to 5J.
Thankful for the staff and their great suggestions! They understand the product and do a great job explaining them as well!
Super friendly people with a great, welcoming atmosphere. I went in to be recommended a new flavor to smoke and the guy who helped me was really excited to recommend some flavors to me that i would really enjoy. I walked out really impressed and happy i decided to go there and I also got new flavor that i am loving.
Great customer service. Always super helpful and friendly! They also have an amazing variety of flavors and mods to chose from.One time I said the wrong coil for my vape. I went back in a few minutes later planning on just buying a new one. (since I’m the one who said the wrong coil) I was honest about the situation and they gave me the coil I needed.
I have shopped here a few times and always found the staff energetic and helpful. However today I called to check the price of a mod before driving 100 miles to Elko and back for something I can ultimately order online if the price was comparable I would have picked it up at modified, but the woman who answered the phone refused to even tell me anything about their price. Well they just lost my business. I’m not driving that kind of distance only to find the product was significantly cheaper on line. Retail is a competition and if you can’t play then you have no business in the business.
Very helpful and informative on the juices they have
Always a great experience here, I always feel welcome. They go out of their way to helpyou find exactly what you want or need. Excellent customer service!
So, if you have a medical issue that prevents you from wearing a mask they wont let you in the store. They have chosen to ignore the exemption provided by the state. They make you do business from the curb. If youre able to wait in an air conditioned car its not bad. If you dont have access to air.....Im going to make sure that I dont have to do business with them in the future because they choose to ignore state guidelines.
I go here for the service. The only issues I ever had were out of stock items.
My vape got taken and thrown away at the Trump rally, so I had to get a new one before heading back to Sac. Thank goodness for this store and the employees were so helpful. I needed an AIO unit, and the gentleman helping me was very knowledgeable and hooked me up with a new set up. Reasonable prices, great store, I will never be in Elko again, but recommend this store to everyone!!! Thanks again😀
This is the most amazing vape shop Ive ever been to. Everyone is friendly and extremely helpful. Everytime I walk in I feel like family. And the prices are very good and reasonable. You should most definitely give them a try weather you already vape or you want to look into stop smoking. 10/10
Great variety of juice. Fair priced for what you get. Awesome customer service. Easy access from Silver street. They always the newest devices and popular juices.
If I could I would not even give them a single star. Worst customer service ever and this was by the owner. The vape that was purchased continued to leak so I took it back mind you I never asked for a refund just to fix it or if it was a manufacturing error. I was treated as a child, she told me that I did this, and I didnt do that. The vape not only leaked but would change the wattage on its own, and several other issues. She asked me if I had liquid on me and I did, she fills it up and then proceeded to smoke from it without asking if that was okay. It didnt leak within the two minutes after she filled it, dismissed me and that was that. Five minutes later, my purse is cover in Vape juice mind u it has a compartment where it can stand up, I keep another one there and it has never leaked. Will never return and if u have a problem be prepared to be treated like a person with no brain.
Jake and keenen(idk if I spelt that right) are absolutely amazing they help us everytime we go in and talk to us like we are friends and not just customers there not in a hurry for us to get out and dont sell us stuff we know we wont like. Absolutely love this place.
Great service, they dont waste your time by asking for id if you have been there before great products, lower prices than most competition
Good selection of mods and juices. They are way expensive on everything, but if you dont know what you are doing, to make your own juices or what kind of mods you like the help is nice. I was unimpressed with the condescension from the kid that sold me cbd oil when we went in, but thats millennials for ya.
Im from Salt Lake city. Im in town for work, I came in to purchase a puff bar and when I walked out side the store I opened it and it didnt work so when I went back in to ask if I could swap it for one that works, I was refused even though I just barely purchased it. Waste of money.
This vape shop is awesome. The staff are very helpful, and the prices are competitive!The Google map directions are wrong. Main Street leads to the back of the building. The vape shop is actually on Silver Street.
Had a great experience here! They were super helpful and the customer service is absolutely top notch. Thank you!
Jordan was awesome and helped me a lot!! Highly recommend speaking to him. They have many choices for CBD products and other products such as Kava and Kratom to help with anxiety and chronic pain.
I love stopping in this store, everyone who works there are very nice and they take the time to make sure I have everything I need!
Although the interior of the place looks badass, i was told a vape would be $80 and I’m assuming that’s before tax. I went online that same day and found the exact same vape for $44. Great shop but there’s much better options.
Online prices will always be lower than your traditional vape shops. Online stores buy in such large quantities they get the devices for much cheaper. Buying on line has its cons as well too if you have issues with the device have fun trying to get help also sometimes you end up waiting weeks for the device and when you get it you dont know if it is a clone or refurbished. Brick and mortar stores have over head to keep the doors open and to keep the latest greatest devices stocked. Online you only get to look at pictures while a brick and mortar you get to hold it and see if your gonna like it. Buying from a local vape shop also helps support local buisness and families also buying online your helping someone that probably doesnt even know the name of your city and probably doesnt care. Once you buy your device your just another number to where you come into a local vape shop your greeted by name and treated like family. But it is completely up to you where you buy your products but remember dont expect help with it if you didnt help support your local vape shop. 😁
Great customer service.Totally awesome selection.Quality products,quality joose....Love this place.We NEVER leave disappointed.
Every time I go in here, they are super friendly and helpful! 10/10 recommend
Edit. Chris, the owner, reached out to help with my concerns. My view on prices may be skewed since I just moved from a larger city. I just hope I can find quality oil for under $25. I will go back to check out the oil of the week 50% off deals.
The staff and owners are very nice and very helpful and always great products. Will not shop elsewhere for my vaping needs.
The employees are always helpful and always help me find what Im looking for. Any questions I have had they answered in detail.
The owner is awesome. Always friendly, always helpful, and always willing to fix situations. Thank you. 🙃
Their awesome and AMAZING!! 😍😍
Always welcoming and helpful. Would 100% recommend to a friend they have tons of juice options something for everyone
Great staff good selection of accessories and flavors
Absolutely a fantastic place, love the decor, great knowledgeable staff.And my favorite brand of kratom.
Stopped thru on my road trip. Was not disappointed with them. Great helpful friendly staff.
Awesome selection of juice and tanks and a smart staff I brought my broken tank and they were able to fix it.
Amazing selection and wonderful customer service!!!!! Love it here!
I love this place one stop shopping at its finest and a huge selection, with very knowledgeable service.
Great selection, but a little pricey. Great, helpful, generous staff. Favorite in Elko!
Best vape shop I know of all the people are friendly and nice and so helpful and knowledgeable!!!
Great customer service. Fair pricing. All around good environment.
Big truck friendly, great staff, very helpful, truck and trailer access behind building. Easy to get to.
To be honest the service was not good what so ever. They rush to get you out of the door, and the prices are expensive
Excellent customer service! Very knowledgeable and spends time to explain everything.
Looking for vape juice for your subi well stop here and get premium juice to make your boxer engine rumble down the street while you blow some fat vape clouds out your window. They even have Subaru strawberry.
Very Friendly and helpful. We Love going to this store.
Great service, great prices, excellent selection and very knowledgeable staff.
Great service
Very cool mom and pop type shop. Fair prices, great selection.
Great vapor shop, with helpful, friendly staff, and a wide selection of liquid. Easy access from the interstate.
Best Vape store in the area! Always have had great service and a huge variety.
The staff was the bomb I love the idea they are helping our youth stay off the streets
Great little shop, friendly people very helpful.
Good place and very knowledgeable staff. Answered all questions
Best vape shop in Elko. Friendly, knowledgeable, and great prices. With so many different selections and flavors of juice
Huge selection of juice and mods and the customer service is outstanding would come back here anytime!!!!
Its was a good visit. Got some great info from the cashier.
Best vape store I have ever been in. Entire experience is great.
I love that place they are so down to earth and very helpful
Great selection of products and customer service was AWESOME!!
Loved the store! Atmosphere is super fun and inviting!
This place is awesome. I recommend it for all your vaping needs.
Very helpful and friendly. And great products.
Awesome customer service great juice collection.
Great selection and experienced people!
Fully charged 18650s ready to go.
Sold me my ebar today rock
Locally owned, friendly staff, best supplies!
Friendly mom and pop vape store. Kelly was very nice.
Hands down best vape shop in Elko. Keep up the good work
Good place to go, definitely on the high end side.
Kind and professional. Very helpful and lots of options
Very good vape shop. Good choices and good people.
Extremely helpful and very friendly staff!
Awesome as usual excellent customer service
Nice place huge selection nice people
Great shop! Awesome people!
Helpful but pricey
They didnt have rpm 40 pods.
Recommend my favorite tank, thanks!
Super helpful shop owner.
Nice place and knowledgeable people!
Absolutely love this shop!
Very amazing place with great people!!!!!
Awesome home town vape shop.
Jake always goes above and beyond.
Good merch and good prices
Helpful and very friendly
Very kind employees !
Very helpful staff
People are really friendly
Love this place
Cool place
Outstanding service!
We love it