We absolutely love this vape shop over any other one BUT we live 30 mins away and in the last 2 days we have called them over a dozen times and not a single time was the phone answered, it just rings n rings n rings…it’s very frustrating! What’s the point in having a phone for a business when employees don’t bother to answer it?!
Ill bite.I recently stopped vaping after 12 years and I contribute me quitting to this vape store.I also recently moved to Findlay. So, you could say I have some experience in vaping and vape stores. From southern Ohio, California, Mississippi, and Japan.The owner or the main guy who is always there is very in your face. Call something the wrong name? He acts like you are an idiot. Searching for something new and just want to browse? Wont let you browse around without harassing you.There is a tactfulness to customer service that this guy lacks.I walked in one day and he greeted me with a mickey mouse voice and continued it through out the entire check out process. It was awkward and after that day i avoided this place as much as possible and I shopped online. The last time I ran out of coils, I dreaded coming into this store. After purchasing my coils for the last time, I decided it was time to quit....This guy is clearly the king of his own castle and this is the only real vape shop in Findlay. Two stars. Im now vape/smoke free. Thank you for being terrible.
Love these guys! Super friendly and can always get a good laugh by the time I leave. Knowledgeable about the products they sell and great prices.
Nice clean place alot of products but, I went in looking for THC and was told that I was buying THC but it in fact was not :(
The guys were amazing, I had to call in an order for my mom to pick up cuz I just had surgery and cant walk, they didnt have a problem doing it over the phone. Awesome service when my mom went in and picked up.
Always super helpful and willing to offer suggestions if asked.
These guys are awesome, they always great us immediately and are always laid back, friendly and super helpful. Selection is good and prices are decent.
A couple of dorks work behind the counter, but I gotta say that they are passionate about their jobs.Knowledgeable, friendly, but most importantly honest. Explain what youre looking for, and theyll help you every step of the way. If you point something out that catches your eye but doesnt quite fit what you described, they will explain why it may be a bad choice. Even if its a much higher priced vape rig. I always enjoy stopping in.
Staff is knowledgeable, helpful, and friendly. Great selection of merchandise. Staff is able to offer assistance quickly if needed but also doesnt rush you if you need time to browse.
How are you not gonna answer the phone when getting called I called like twice yesterday and then just again today and no answer tf
Staff is always very helpful and patient. They take the time to answer any questions you may have, explain the product in great detail and offer insight and they do it all with great patience and without making you feel rushed at all. Ive never had a bad experience and honestly its only improved over the years; which is pretty rare these days.
Everyone here is knowledgeable and incredibly helpful. I had an issue with a pack of coils and they remedied it immediately and in a fair way. Ill keep coming back for as long as the staff remains committed to customer satisfaction.
Best place in town. And has a loyalty program. Had a leaky cart and they did returns, super chill about it, thats customer service you just dont get these days.Great prices, great product, and if it aint, theyll make it right. 10/10 love the place
Always a great time in there. Employees are super friendly and knowledgeable as well as speedy service times. Also get discounts every wednesday! Would recommend if youre looking for vape or hemp/thc products in Findlay
I stopped in today and the staff was knowledgeable and everything was priced great! I’d definitely recommend this shop and will be coming back.
Easy to find what you need because the employees are knowledgeable and helpful. Only downside is I lost my wallet here and never found it again. Bummer. Occasionally this location will be out of stock of some flavors but lots of other options.
Great service. Great selection. Great prices. I always feel welcome and when I ask dumb questions, they take the time to explain things to me. I really like shopping here.
A very big selection of juice! No music in the room makes it seem a bit unwelcoming. The owner is a bit edgy so tread lightly. no uniforms made me think I was getting juice from a friends friend. Overall not a bad place for a quick stop. Not a place to hang out at.
Awesome shop for all of your vape needs! Consistently carrying quality liquids has kept my business there for almost a year now. Could use some more seating though it may encourage more customers to be there. A few tester mods would help too! Ha I never have my mod when I purchase liquid.
I love coming here! The three guys working are super chill, have lots of knowledge and don’t try to upsell the whole visit. I love that.The loyalty program works wonders for me because I add points up pretty fast with how often I’m in there lol! They have a wide selection of items too, vape juice, disposable vapes, delta products, carts, edibles, water pipes, glass pipes. Hands down best vape shop in Findlay.
Great vape store, with knowledgeable and helpful staff. On Wensday they have a sale 20% off. You have to mention it at checkout. Stop in and judge for yourself.
These guys were great in this store! VERY, VERY, helpful. Knowledgeable about their product lines. And were very nice when I came back in with some issues. I will be back again!
They have a very wide selection of e-liquid with a decent selection of mods, sold with batteries included in purchase. Plenty of coil styles and coil building materials on offer. The staff is always knowledgeable, and they make an effort to train new staff effectively. There are usually a few customers just hanging around, but the staff doesnt let their ratchet jawing hold them up. They now offer a few cold drinks for convenience. The parking lot is always busy due to proximity to Dietschs, but if you park towards Airgas its wide open. Towards close you can usually just barely squeeze a semi in the lot for a quick stop. They offer several discounts for military, CC, etc. Dont forget to check out the community board near the front door.
Very good (not great) selection of juices and products. The staff was very knowledgeable and helpful. They have everything I needed and most of what I wanted. The only thing that keeps me from rating a 5/5 is that theres not really a lounge for customers.
Great Staff! Knowledgeable and helpful. Huge variety of vape juices. They are about one of the Only Shops that have what you are looking for. My Only problem is they dont carry Any of the Coils I use in my vape mods.
Awesome place. Love the fact they have an amazing variety and selection to choose from.Customer service here is great as well as very knowledgeable in all the products they carry.
These guys are great. They always have what I need in stock and have a wide variety of seemingly everything. I vape on a geek vape aegis mod with a zeus tank and needed a new tank (2 years old). The guy working showed me the new geek vape Poseidon tank and I’m in love. This thing is amazing so far and vapes so clean and well. Love it!!
Every time that i go into VSC i am always helped right away with whatever it is i am needing on that day. The staff is always very helpful and super knowledgeable about everything they have in stock and beyond. Every question that i have ever had was answered to my satisfaction, and if they didnt know what the answer was, i was directed to somebody that did. Wonderful establishment, wonderful employees, and very worthy of five stars.
Always friendly and helpful and far more likely to have what you need in stock than the other stores in Findlay. 5 Stars
The individuals that were working were extremely helpful and WITHOUT me having to ask what about such&such N stuff I wasnt knowledgeable about. They were absolutely amazing. This is now my permanent place Ill be going to. Thanks you guys, yall are amazeballs
The new employees are rude and they sell damaged items and then when you buy a 3 pack of coils for close to 18.00 get them home and 1 of the 3 was damaged broken unusable. I was told they wouldnt replace the 1 coil but would give me 3.00 off next time. NEWS FLASH THERE WONT BE A NEXT TIME. also bought a small vape had it 1 week it broke..took it to the shop and they held it for owner this was 6 months ago. Never got my paid for device back or a refund or anything at all...i was a commited shopper here until this all happened. Now i will tell anyone who listens DONT SHOP HERE!! Go to the Emporium where they honor their products
Terrible customer service, wouldn’t explain the difference between salt nic and free base, both employees preferred to be condescending and rude. In the end I ended up with extremely harsh juice with only a quarter of the nicotine. Imagine if I had added all of them! I feel a simple explanation was in order
I got my vape here and it stopped working randomly, hadn’t even had it for a month so I brought it in, the manger remembered me really nice guy he replaced my vape of no charge, Told me if I had any issues to bring it back in! Thank you so much! Great customer service.
Top notch customer service! When I bought a new mod and it quit working after three hits I called and was told to come back and they could remedy the situation. Turns out the mod was bad, so I was given a replacement no questions asked! Will definitely be back!
Great place to go and get vapes and other smoking accessories ! Very nice staff. Super helpful!!
Very friendly and knowledgeable staff, clean and inviting store, with a large variety of vapes and more. Definitely my favorite vape shop !
Omg this place is amazing! They have the best stuff and the prices are like crazy low. Plus the staff is super chill♡
This place is great, they have a crazy good inventory and prices you just cant beat.A rewards system and 20%off Wednesdays.
Great place with helpful and knowledgeable staff, I dont always know exactly what Im looking for and these guys take the time to make sure I get what I need.
They had the vape stuff I wanted and a mod that Ive wanted for a long time. Theyre the only place thats had the mod Ive been looking for. I would definitely check this place out if youre an avid, vaper.
Great vape store! Large selection. Had just what we were looking for, employees were friendly and helpful
Stop overcharging people....a 14.99 North vape after tax should be 16.04...instead I get charged over 17 dollars EVERY TIME...STOP STEALING FROM PEOPLE!!!!
The customer service is less than desirable and so is the selection. If I wanted to buy my vape supplies from a head shop full of kids buying salt nic, this would be the place.
Very knowledgeable staff
Love the guys that work here. They are always so friendly and have me laughing every time I come in.
These people are great! I have exactly what I need now and am thankful for their knowledge!
Very friendly. Hands down the best customer service Ive ever had
Usually have what I need/want. Sometimes they stop carrying items i usually get off of them. Great variety of supplies and juice!
Best Vape shop in Findlay! Over 3 times the amount of inventory, compared to the competition. Over 45 brands of E-Juice and a constant flow of new products. Stop in and see what the standard is for a Vape shop.
Great place. Great employees. We drive 45 minutes to Findlay just to come here
Awsome customer service best employees they are very help full and have loads of knowledge for new people or some with questions great selection of eliquids and mods and tanks very recommend people to check it out
More of a head shop than a vape shop, but they have a wide variety of products for different types of vaping. Prices are a little higher than Vape Emporium, but not exorbitant
Great group of people with a good selection of products and knowledgeable staff!
Got my first vape here. Staff was super friendly and knowledgeable. They were okay to answer my noobie questions.
Great place with friendly and knowledgeable staff. This is my go to spot for all and any smoke and vape related.
Lots of glass, vape supplies. Im not a vaper so I dont know much about it but the glass variety is pretty nice! 😉
They are always on top of things. A really good selection of juice, mods, kits, batteries or anything else you might need for vaping.
Awesome experience Ryan took great care of me and took his time explaining the device to me unlike other shops in the area thanks Ryan now I have a shop I can trust to go
This is a great place. I recommend this place over others. The staff is friendly and helpful and have a lot of good knowledge about what is best.
Helpful staff, nice, quick always have what we need
Sold me junk, told me theres nothing they could do after it fell apart two weeks after purchase. Even said they knew it was trash. Thanks guys...
Knowledgeable sales people and good products. Good size selection on vapes and big selection of juice.
This place has amazing customer service and discounts.
Knowledgeable and helpful staff along with great products and large variety with good prices.
Very helpful and very friendly not to mention much cheaper
Nice people but I think they need to ask for IDs more because they didnt ask for ours
This is a great place excellent customer service and feed back.
Great place to get all your vape needs and very helpful and knowledgeable staff
Best vape store in Findlay.
Knowledgeable staff, clean store, well lit and plenty of selection!!
Very nice setup very clean. The eemployees are knowledgeable and very helpfull.
Theres no other place I would rather go more people need to stop and visit even if it just to look around its well worth it
They are the best vape store i have been in so far
The staff is very good at their job and very friendly.
Knowledgeable staff and fair prices
Great prices. Friendly people. Great selection.
Quick, easy, cheap, and friendly staff that knows their product well
Fantastic place with a large selection and helpful staff
Costumer service on that date was awefull... Othee than that decent place for electric hookah
Awesome service, supplies and friendly service. These guys are the bomb.
Very good prices and they know what they are talking about
Great selection and great knowledgeable service
Staff was super friendly and very informative.
Helpful staff, clean store, quality products.
Great service,selection and prices!
This place no longer exists.
Fast and Friendly I was greeted as soon as I got in the door
Owner always helpful and answers all my questions
Great selection and very helpful
Great staff.
Very helpful and nice staff!!
Very helpful and patient staff.
Awesome inventory and customer service
Nice selection of disposable vapes
Great place with well informed people
Very nice people
Great flavors and prices
Great service as always
Outstanding selection and selection
CBd oil grape is great
Great store.
Very helpful and nice
Nothing of interest
Poor customer service
Mostly had what I needed
Best prices
Best in town!
Always Out of Stock
Very helpful
Friendly staff
Very Knowledgeable
Boo