The house flavors are awesome! The staff is friendly and very knowledgeable. This has become my go to vape store.
The staff is very knowledgeable and helpful. They will take the time to teach you how to setup your vape. They have a decent selection of juices. The mods and accessories are priced lower than some of the other shops in the area. They offer a discount for first responders. They have a rewards program that is fantastic.
Provided the most professional and personal experience I’ve ever had at a varporized! Walked me through plenty of different juice options and allowed me to find the perfect juice for my taste. We ended up losing track of time with how friendly and wonderful the energy in the shop was! Definitely a 10/10 and I will be back!
John was incredibly helpful and informative with the mods, tanks, and Juices. I very much appreciate his help! He was also helping multiple customers during my time there, and he was courteous and super helpful to everyone!
I had a great buying experience. The manager is very knowledgeable about the products thats being sold. It was a great experience and prices were very good. I wasnt sure what to buy, after a few questions he gave me his opinion on what would work best for what I needed I now have a very nice setup that didnt cost a fortune. Highly recommend this shop.
My mod broke so i started calling stores to check on inventory and pricing, the person who answered had zero interest in helping, within 45 seconds they stopped wanting to be helpful and proceeded to tell me that Id have to just come in and look because they didnt want to go over the options over the phone. To be clear he only gave me 1 option, then accused me of being either another store trying to price compare, or underage. Totally unoriginal unprofessional.
Great experience! The guy running the shop was knowledge and very helpful. Great selection, and amazing flavor in ther in-house liquids. Very relaxed atmosphere and great selection of devices. Will definitely return!
I started vaping to quit smoking.It was only when I tried a different vape store did I find that the reason why my vape had to be replaced was because I had purchased a clone unaware that it is a flawedinstrument that I bought from a mall store.Vaporized put me up on game made in China , and replaced it with something made solid that works every time even after multiple drops.When I purchased the new vapes, I bought a couple bottles of salt Vic oils . Not being sure if I wanted too much nicotine on a certain bottle he gave me a sample bottle of the lower dose to insure I am satisfied.I appreciate that kind of honesty,and have returned every time I have a need.Very good.
AUSTIN IS AMAZING👏 He not only helped me with my device purchased but he took the time to show me how to refill properly. He has the absolute best personality and customer service of ALL vape shops around, I could see him even running his own store. Love this genuine dude. Come see him for all your vape needs!
I absolutely love this place. Courtney is awesome to deal with. Shes my go to person and is the nicest person to deal with. She knows exactly what I want when I walk in without me saying anything. She is very knowledgeable about all the products and what will work best for you and your needs. I love Vaporized Ocean Springs and Courtney!!
I believe the Courtney is the lady who helped me. She was extremely helpful and so nice to me. That was the best customer service Ive ever had. I love the product she recommended to me. Even helped me pic a flavor and showed me how to set it up. I will for sure be back and look forward to it.
Austin was great. Normally I’m not one to write reviews but the guys was a great conversationalist and was quick to put smiles on people’s faces. Great guy and even better service.
Best vape shop ever! Staff is above and beyond friendly and I refuse to go anywhere but here
Fantastic!I have Ankylosing Spondylitis and Vaporized was there with delicious CBD gummies. The staff member was courteous and helped me get the right stuff. I will be back again!Love the locality! Close to home.
I have been a customer of this location for a while now and have never had a bad experience. The house juices are my go-to and every one that I have tried has been great! I have also purchased a few mods from them and have truly enjoyed the knowledgeable staff opinions on the ones that were worth my money.
Went in at open today I was greeted when I walked into the door following me was two other people and they as well got greeted I was looking for a coil but decided to buy a new tank and the man there was so great and he helped me out with great customer service I couldnt of asked for a better experience btw I got a Zeus tank that Im very happy with hits hard at 35 waits and keeps most of the flavor. Great customer service I will be back!
We had a great customer service experience here! The new store manager, Austin, went well out of his way to make time for us as customers as we asked questions, exchanged vape knowledge, and chatted in heneral as we shopped. Great stock of all your vape supply needs and e-juice is bountiful here in all the flavor ranges (try any of the house blends....youre sure to find one that will delight you!). Conveniently located, large product display, plenty of room inside. A+ experience this go-around and every time weve visted and shopped here. Not to mention its located in a stip mall that is surrounded by other goods, food and services. This location and the hattiesburg HQ locations are the bees knees! 👍🏻
Always the best service and very knowledgeable.
Walked in yesterday for first time and she was very helpful I bought 2 bottles of house juices been loving it ever since. Today went back and bought a ton of different flavors n they are so awesome reasonable priced n Id come back again n again n again. Love the service the time they take to help you find what you want n looking for n I highly recommend them. Thank u for the awesome service n experience.
Ren is an amazing employee and very helpful. He is very knowledgeable and friendly and is helping me develop my flavor profile because Im new to vaping. They always have an amazing selection of products
Very happy with my experience here. Told him my price range and he gave several choices. He didn’t push expensive (premium) juice on me like others do. He even showed me how to use it, refill it, and change the coils. I’m extremely satisfied.
I go out of my way and pass Gulfport and biloxi locations just to come to this store! Austin always has what I want and I’ve always had to compromise at other locations. Cool guy, clean shop, and the only vape shop I’ll go out of my way for
Checked this store out for the first time shortly after they opened and have maybe been back once or twice since, just due to distance from home. Got a text on my birthday for a free bottle of juice and I must say very impressed with their house line! On recommendation I tried the Butter Beer and its definitely gonna be a repeat.
The store is pretty new .they have a nice selection of juices and hardware and seem very knowledgeable and helpfulI just noticed there are no bad reviews. I would usually be suspicious but in this case Im not. Good job! Plus their point system is the best.
Best vape shop on the Mississippi Gulf Coast! Go see my buddy Dakota, he knows his products and he truly cares about EVERY customer’s experience and satisfaction! Best prices and house juice is to me better than the commercial brands! You got questions? He’s got answers or he will get the answers!
Visited the store numerous times this past week in Ocean Springs and the sales rep was very professional and answered all of our questions so that we fully understood the products we were buying. I recommend this place to anybody new at vaping or wants honest quality products and service. This place rocks.
I have used vaporize for years I have no problems always had great service and all the products that I need
Guys are super awesome. They know their products and can recommend either a new flavor or new product based on the time they take to talk to their customers
Bought my first big girl vape here with a help from Austin. He taught me what I needed to know. Very appreciated.
Austin is the best! Super helpful to always answer questions, provide feedback and very knowledgable about the products. Definitely recommend this location
Always helpful. I once saw employees run across the street to rescue an infant that was about to get mauled by a wild opossum..with rabies... On the way back he helped,not one but 2 elderly ladies cross the highway...one of which was blind... He did all of this with a leg brace on because his ankle was shattered from a previous heroic event...
I had a great experience at the Ocean Springs store. Austin was very knowledgeable about the products.
Stopped by to get an emergency bottle due my shop being closed. The store was very organized and stocked and the staff(manager) was very helpful. This may be my new shop.
Always the best! Thank you for always accommodating to my needs, having exactly what I want, and the best customer service EVER!!! That’s why I only shop at VAPORIZED.
Austin was fantastic! Listened to my problems with my vape and had me up and running in no time flat!
Cole is very knowledgeable about all the products in the store. Really do not want to lose Cole at the Ocean Springs store. Very sad day when he leaves.
Carlos was very knowledgeable and friendly
Really cool atmosphere, really love doing business here. would love to see them open longer, though.
Great selection, friendly staff. My go to shop!
Love going here they are super helpful and very nice. So glad they have once in Ocean springs now ❤️ Keep up the good work!
The best vape shop Ive been to. Always nice always got what I need.
Amazing experience. Really care about making sure you get what you need and spend time educating you about the products.
Knowledgable staff and great prices. Only place I go to for my Vape and accessories.
Best spot for me! Owner is awesome and staff knows their product!!! Great prices too!!!
Knowledgable staff, great customer service had a better exeperience with Vaporize than Evapes
Carlos is super professional and helpful. Always nice and knowledgeable when I go in. Definitely recommend!
Awesome staff, and great customer service! 6/5 stars!
Carlos was super nice and knowledgeable about everything. No pressure to buy.
Good selection, good prices and cool staff!
Austin is great and knows just what I need.
Excellent customer service! Friendly, knowledgeable and very helpful!!!
Hands down best vape shop in town A++++
Very professional very friendly very knowledgeable
Customer service is always excellent!!!
Carlos is awesome and very helpful with any questions
SUPER friendly and willing to help❤️
YesUpdate 12/13/22: Still yes
Great customer service!
Always great service
Awesome place love the service
Very knowledgeable and helpful
Great customer service 👍.
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Top notch!