Spavia - Sparta

I finally scheduled a facial at Spavia in Sparta and WOW. It exceeded every expectation I had! This is a legitimate SPA- such friendly and inviting staff, spacious and CLEAN locker rooms, tranquil men’s and women’s waiting areas, and the service itself was divine! Katie clearly knows what she’s doing and made me feel so comfortable and cared for. I am absolutely starting my membership ASAP. Thanks so much, Spavia!

Life changing. I’m a chronic pain girlie, I’ve had migraines since I was a little girl and my neck pain is unbearable most days. Sick of that, I booked my first appointment at Spavia and I’m in love. It’s beautiful and clean, the staff is friendly and welcoming, I booked with Meghan and now she’s got a fan for life! For the first time in weeks I am pain free! I finished my lovely visit with a tea and a first timers discount. It was perfect and I will definitely be back!

Ive been getting facials at Spavia for a little over 6 months now and my experience has been phenomenal. The location is always clean and the staff extremely friendly. My esthetician, Jolyn, is truly a miracle worker. She has helped transform my skin immensely and I couldnt be happier. Would highly suggest booking at this spa but most especially with Jolyn.

As a woman that is overweight, I was apprehensive when my husband gave me a gift certificate for my birthday. But the staff at Spavia Sparta are so welcoming and wonderful. I had a wonderful experience in the Halo salt treatment. So relaxed with the meditation 🧘‍♂️. My massage was intense but also so incredibly relaxing. I didnt know my body could hold that much stress in places I never knew could be stressed. I want to thank the entire staff for helping me feel welcome and explaining everything. I made an appointment for next month to hopefully relieve more of the stress out of my body. I am so grateful to all at the Sparta location. Thank you for making me feel welcome and being so kind.

First time visit, been to many other spa’s, this was the best! My massage therapist’s name was Tom, he was amazing! Ask for him, you will be glad you did!

I had a facial. It was wonderful. My first facial. It was relaxing and my skin feels soft and revitalized. If you never had one, you should try it. You wont be disappointed.

Justin is AMAZING. I have already sent 3 people to him. I am telling all Black Bear gym people about him. He knows ALL the trigger points etc. . And very respectful.

Great atmosphere. The massage therapists really know what they are doing. I usually go because I have knots upon knots and they really spend the time to knead them out.

As always the staff is friendly and knowledge. I had a deep tissue massage- great experience with Tom. Planning on making this a monthly routine.

I always have a perfect experience with Spavia of Sparta. My masseuse, Marion was incredible. I can’t wait to continue my therapy with him.

Caitlin does the BEST facials! Her knowledge of anatomy and physiology lead to an incredible experience that makes you feel and look great!

This was my first visit. Great service, very relaxing and Megan and Caitlin were awesome! Ill be back again soon!

Everyone is so very helpful and friendly. Mel is great! Was an amazing massage.

Always a wonderful, relaxing experience at Spavia. Caitlin is amazing. Spa is clean and the staff is very welcoming

Every appointment and service are done very well. I go for both facial and massages and am always happy with the results.

AAA- Amazing as always! I was seen promptly and my glow was renewed. Thanks @ Caitlin!!

I have been coming here monthly for facials for about 7 months. It has been a great experience every time. Nicole P. has been my esthetician for many of my visits and she is truly amazing. From the first visit I had she had a in depth conversation to understand my skin and the issues I experience. Each time I come back she use products to help with these issues and suggests helpful tip for my skin. She warm friendly personality makes the experience each time I come relaxing and comforting.

Consistently awesome... Im a member so Ive been getting different services and they have all been great. The prices are reasonable, the facility is clean. I really look forward to my visits!

Blown away by their customer service and attention to details. I came in this morning to check out spa packages and ultimately became a member, was able to book a massage for this weekend and they were able to get me in for the most relaxing eyebrow wax. I highly recommend Nicole for your next wax session! She was so attentive and even toned my face and applied sunscreen.

Yesterday I had the absolute pleasure of receiving a massage from Jessica. She was incredibly kind and made me feel so comfortable and welcomed! She explained everything so perfectly and made sure I was relaxed through out the entire massage. I’m really petite and her light pressure was nothing short of perfect! Thank you so much Jessica, I can’t wait to book another appointment with you!

Caitlin is the best for facials and lymphatic drainage massages! Highly recommend.

I had an amazing Hydraderm facial. My skin is so smooth and silky!

They were able to squeeze me in for an amazing 30min massage when I had some time & didnt pre-plan it. Was much more needed than I thought & I HAVE to make more time for myself for this!

Spavia is a wonderful place to relax and disconnect. Very clean and pleasant. I went for a Brazilian wax and my specialist was Nicole. From the moment she greeted me, she was very polite and attentive. Throughout the process, Nicole made sure I was comfortable and guided every step which help with the anticipation. The wax was at a perfect temperature, which I appreciated. She is a great conversationalist, and very pleasant. I definitely recommend Spavia, especially Nicole if you are going for waxing.

Love this place! The people have always been amazing and so understanding. They genuinely care about you and want to try to help. The atmosphere is so relaxing and peaceful. If you can do it definitely try them out

First time at Spavia. It was such a great and relaxing experience from start to finish. The ladies at the front desk were kind and explained everything very well. I loved all the amenities they provided. I booked a wax with Nicole, she was so sweet and the wax was PAINLESS. I will be coming back to get waxed by her again and to try out facials/massages. I definitely recommend Spavia Sparta and Nicole to those interested!!!

The staff is very professional/knowledgeable on the services/products and it shows in the results!

Michelle E was great! I got a back facial today and it was so relaxing and now my back is so smooth and clear. Thank you Michelle and I am looking forward to returning for a facial soon!!!

Great experience! Sidney gave me a wonderful facial, and I had a very relaxing time. This was my first time getting a facial, and Spavia exceeded my expectations. The ladies at the front desk were lovely and very helpful. I am very excited to go back for my next service! :-)

Went to Spavia for a Brazilian wax. The spa facility is very nice. The staff is amazing. Nicole did an amazing job. She made me feel very comfortable. It was the least painful Brazilian I ever had. Definitely returning.

I had a great day at Spavia. My last service with Nicole was fantastic! She’s kind, approachable, and makes you feel extremely comfortable while getting waxed.

Great experience! I booked a brazilian with Nicole, and it was almost painless! She was so sweet and made the experience 10x better. This was my first time at Spavia and I will definitely be coming back to book other services with her!

Always very professional and the therapists are very knowledgeable! Excellent!

I absolutely love this place, if I could go every day I would😂 Renee is awesome for facials, she’s very realistic, so sweet and personable! I always feel so comfortable when I go as it’s also so beautiful inside and relaxing. The pricing is reasonable and worth it…as well as the receptionist’s who are so patient and friendly from when you walk in to when you leave. Renee is great as she recommends you better products for your skin as well on how to improve it. I love going to see her and just talking with her too! She’s a great person to have a conversation with while getting a facial! ❤️ No complaints, totally recommend for anyone who is thinking about visiting:)

The ladies at the front desk are always super friendly. Sydney is the best and does a wonderful job on my lashes. Ive been going to this location for nearly 3 years and its always been outstanding. Ive had many services done and every experience has been 10 out of 10. I truly look forward to every visit.

First time at Spavia as a birthday gift to my daughter! Easy to schedule and customize preferences. We both had facials and enjoyed the nice atmosphere, great attention and pleasant staff. Safety was a priority and everything was well done. Will definitely be back and recommend to others.

Lovely and friendly staff, clean building, beautiful and calm environment. I love that they offer memberships and a nice selection of products for sale. They were able to fit me in after they had a last minute cancellation. I think its great that you fill out a questionnaire before you go into your appointment. They offer water or tea after your massage and a little snack to go. Definitely will be returning!!

Disgusting and unsanitary spa. I went here for a facial and the next day I had a horrible eye infection due to unsterilized equipment. Stay far away from the place. I’m surprised the board of health hasn’t shut them down yet. The owner Leslie is extremely rude as well as her lower level management. They did nothing to solve this issue, except giving me a refund after demanding it for several days. Avoid this place all together and just go to Sojo spa club, it’s MUCH cleaner and nicer than Spavia and they actually care about their client’s health.

I went for the first time to Spavia to receive a 60 min Essential Swedish Massage and I must say I was truly impressed. From the moment I walked in, the facility was clean and the staff was very friendly and answered all questions I had. This is also the first place that has allowed me to customize my experience with choice of lotion scent, music, pressure, etc. I highly recommend Tom as he has extensive/dynamic experience in this field. I decided to sign up for the monthly premium membership.. cant wait to be back next month!

I love this place! Its convenient, all on one floor and relaxing! The therapists are excellent and very professional. The coconut lotion makes me feel like Ive been on the beach and makes me smell amazing after the massage. I love that their products are very natural too!Cheryl is great at a deep tissue massage and really works with the clients to give them the best possible experience.

Excellent spa. My facials are always so enjoyable.

When you walk in youre greeted by pleasant staff members who are very knowledgeable and helpful! Theres a relaxed, soothing atmosphere as soon as you enter. Nice sized room to relax in, prior to or after your treatments, which has teas, water, trail mix and chocolate mints. Shower, which is also wheelchair accessible. Modest sized changing areas. Youre not rushed or pushed through. Its also kept very clean. The massage therapists are extremely professional and listen to your needs and concerns of any sensitivities you may have. My first time here and I then signed up for a membership. Id recommend this place to anyone who is looking for massage therapy. They care and it shows. You wont be disappointed.

Very friendly staff, and wonderful services. I have had a few maternity massages and this has been by far the best!! I loved the atmosphere, it was very clean, and the sandals were so comfortable! The trail mix and tea offerings were delightful.

I had an amazing facial with Caitlin today she went above and behind my skin has never looked better, and her massage was amazing I will definitely be back!!!

My girlfriend and I were in need for some R&R so I booked us a facial and body scrub service. While the environment was very relaxing and the staff was friendly, the services were sub par. I laid on the table thinking to myself, “Is this really the body scrub?..” The facial was nothing I couldn’t do for myself at home. Sadly won’t be returning.

My girlfriend and I went in for massages. I had Jess, she had Amanda and we both walked out saying it was the best massage we’ve ever had. Highly recommend Spavia and these two therapists!

Michelle is amazing!! Love working with her!!

The massage was excellent! The therapist listened to my requests throughout the massage. If you want several massages its worth getting a membership. It has lots of benefits is discounts! The therapists are willing to work with exactly what you want and they take your reviews into account at your following appointment.

Speaking as an LMT since 2013, a former business owner, and with over 15 years of management experience:I paid spa prices for an 80 minute massage (hands-on time.) My massage began at 5:20 (I looked at the clock in the room before it started) and ended at 6:30pm. Not only was I shorted 10 minutes, but the massage experience itself was sub-par.I asked for a pillow to place under my hips due to 2 disk herniations. The LMT provided me with an uncovered pillow (completely unhygienic) so I was left to place it under the fitted sheet which made it difficult to move to a comfortable place. I asked for a full body massage, and the top third of my legs and my glutes were ignored. As any massage therapist knows, if someone 1) asks for a full body massage, you do a full body massage, and 2) when someone has low back pain, you address the glutes if they are comfortable with it when you ask. Furthermore, when I was flipped in to the supine position, the vinyl bolster was placed directly under my knees instead of under the fitted sheet (not typical protocol for LMTs because its sticky, uncomfortable, and , again - unhygienic). When I created my appointment I was prompted to select a fragrance as part of my treatment, and I selected lavender. That unfortunately was not made part of my service.All that being said, when I was called to ask to fill out the paperwork for my appointment, I informed the staff that I had been to the Morristown location. Apparently no note was made, so due to their own clerical error, I was then charged a $20 fee because the staff had accidentally given me a $20 new client discount (I should add -- I never called or emailed to give my allowance for this charge) a charge that they made even after I told them I was shorted treatment time.The service I received was negligent, the customer service appalling, and even though I emailed the management and the owners, I have not received a reply -- not even an apology. They did refund the $20 they charged on my card without my consent, which is barely minimal effort at this point.Go to an independent massage practice instead of a chain. I typically do, but wanted to give a local outfit a chance.

It was so amazing and relaxing! I had the 50 minute facial and the girl I had, Emily, was great! I am a baby when it comes to the massage intensity so I like it very soft and light and she had the perfect balance of soft and hard as a massage level. I would really recommend her!

Very friendly staff! Very clean facility! They offer a variety of teas and infused water! The sitting area has an assortment of reading material and warm shoulder wraps for before or after your appointment! I have been there 3 times for a facial, prenatal massage, and a signature massage! Would do any of them again and Im sure I will!

I’ve been going to spavia for years, I have mixed feelings. I found someone I liked, saw her a few times. Then she left. So again, saw a few different people and didn’t like them. Then I finally found someone there that I LOVED getting massages from. She’s on early maternity leave. She was great! Most of the stars are for her and the front desk staff.I had several massages scheduled months in advance with her, so when she left, the front staff reached out. I was napping with my daughter and missed the call. They texted me to get it sorted out.Then my car broke down the night before my massage so I called after hours and left a message saying I had to cancel. They texted me saying no problem and cancelled. I really appreciated it!Back in November or December, I saw Jess and we were both pregnant. I was having a miserable pregnancy and thought I treat myself to a massage. First off, the massage was not that good. Second, she thought us both having tough pregnancies was an open invitation to talk to me the whole time. I didn’t want to be rude, so I’d answer here and there thinking she’d get the point I didn’t want to talk during the whole massage. I left really upset because I was close to having a baby, the pregnancy was miserable and I thought I’d be able to relax for my massage and was able to enjoy it.I saw Jennifer a few months ago, the massage felt like she was like rubbing my body wherever instead of trying to pinpoint my knots and massage in those areas.I just saw Mel, she asked me what areas were bothering here. I said I’m really tight in my neck and shoulder blades and my lower back has been really bad from carrying my daughter around. She started the massage on my back instead of my stomach. I was like oh okay, we’ll save the best for last lol she was digging into my shoulder, it was so painful. I almost asked her to stop and regret not doing so. She finally started massaging my back and barely did! She didn’t once touch my lower back, where most of my pain is. After the massage, she said oh I see what you mean about your left shoulder. I never said anything about my shoulder?Well I woke up in a lot of pain in my shoulder this morning. I can’t even hold my 15 pound daughter. I know some soreness after in expected. I feel badly bruised.From now on I will be asking to just have my back/neck massaged. I truly want to find someone there that I really like again. It’s one thing has a mom that I look forward to every once in a while.

As a new member of Spavia, I have been to the Sparta facility twice. I have enjoyed both visits and will recommend them to my friends. The ladies relaxation lounge is pleasant and the massage beds are comfortable. The price structure, and the rewards points to complement, are a good choice for consistent attendance. it is an affordable, well-designed space that I like...

I called yesterday in great pain and they were able to accommodate me for massage today. Meghan was very professional and knowledgeable about my back issues and her pressure was perfect. She was quiet when I needed her to be and spoke when answering my question. My spavia experiences have been great!

We have a membership and look forward to our monthly services. Tom is a great masseuse and Renee gives a phoneomial facial along with other services. She always has a smile and is very attentative during my service. Highly highly recommend Spavia in Sparta!

Once entering the back area of the spa, you instantly feel relaxed. The decor is warm and inviting. The relaxation room, a sitting area prior to the massage, was very comfortable. The star of the day, the Massage, was very good. The therapist, Sandra, was very attentive, periodically confirming my comfort level. The massage room was nicely lit with appropriate music playing in the background. I would recommend this spa.

Ive had 3 massages so far and all 3 were very good .the people at the front desk are friendly and I usually dont have to wait long .the place is clean and neat , but I would not call it luxurious.My wife gave me membership for xmas and an hour massage is 60.00.Overall I am very happy and the girls usually give me a great massage.

My first experience at Spavia was fantastic. The staff is knowledgeable and kind. Yao‘s essential facial left my skin glowing. I received compliments the rest of the day on my skin tone. Beyond that, her skincare technique was gentle—even the extractions didn’t hurt. Will be returning soon. Nicole

Great experience everyone super friendly. If I could double my stars I would!! I had a facial done by Sidney and I highly recommend her. She was phenomenal. Can’t wait for my next appointment in May. Thank you, Sidney.

I wont be finding out if theyre any good because the customer service is disgusting. I came down with a fever a few hours before my appointment and called to cancel. The receptionist had to give the call to her manager after I told her I have a fever and need to cancel - so that she could tell me that they will waive the cancelation fee this time, especially since its my first time scheduling with them and Im feeling under the weather, but that in the future they would have to charge me. I said Okay thank you, but just to clarify, if I come down with a fever a few hours before an appointment in the future, you will have to charge me? And she said Yes those are the rules. Lol, Ive worked in customer service for too long to accept such a low class level of it, especially in this area. Everyone has a 24 hr cancelation policy, but Ive never known one to not understand that people cant help if they come down with strep throat, or covid for that matter, within 24 hrs of their appointment. Ive never seen such a lack of common sense. What theyre saying is to come in even if you have a fever and are sick, because they just want your money and dont care about their staff or their customers...in which case, Im filing a health and safety concern with the state ✌🏻.

Meghan was great! I had an 80 min prenatal massage and it was amazing! I will definitely be back! I also liked that before my visit I was able to choose my music and the scent of lotion they would be using.

Helpful and professional. I bought a gift card for an older friend with some special conditions and they teamed him up with a great therapist. Ive been a licensed Therapist myself for 3 decades and managed several multi-unit chains so Im particular...

I received a gift card from my parents for an hour long massage for my birthday. I have never in my life experienced treatment like this. I usually never review places I go to. This place was worth reviewing so that others can come and experience what I experienced. When you arrive, they bring you to a ladys lounge where you can relax and wait for your therapist amidst a relaxing fountain whole drinking hot tea and coloring in an adult coloring book! I purposely kept my phone in my locker, and i didnt even miss it! Jordyn was my massage therapist. I cant say enough about her. She asked me how I liked the pressure, she was thorough and professional. She even gave me cucumber infused water after my massage. This wasnt just a massage by any means! This was a full experience. This made me feel like I was on a tropical vacation!

I love Spavia! A welcomed addition to the neighborhood! The staff are always friendly, professional and happy. I feel good going in and, even better, on the way out. My last visit was the nurishing wrap, it was terrific. JJ was great at explaining exactly what to expect. I had my massage with her, and the wrap too. Shes great at her job. All the staff are. ❤️ Totally hooked.

Spavia of NJ is a quiet, clean, welcoming, spa. The massages are always so very relaxing, relieving all stress and anxiety and the effects last for days. The atmosphere is peaceful, calming and all of the members of the staff, from the receptionists to the massage therapists, are very friendly and caring. While it is considered by some to be a luxury, it is more important to note that stress reduction is key to maintaining optimum well-being - its the perfect maintenance plan.

Amazing Experience!! I Love how Relaxing and Clean it is at this Spa!! Everyone is So Helpful!! I had an Amazing Massage with Jordyn!! She Really took her time and gave me one of the Best Massages Ever!! I will be Asking for her when I Return!!

Another wonderful day at spavia with my girlfriends. The staff is professional and attentive always very pleasant to deal with. The addition of the blankets during this cold weather was just perfect. I was able to relax after a long hard work week. Thank you to Leslie and her wonderful staff I will be back again and again and again .

Nadine gave a wonderful massage today. Very gifted therapist. What a lovely spa right in my neighborhood! It was so relaxing and felt like I was on a mini vacation!Thanks Spavia! I will be returning! I already purchased the Valentine special for facial and massage.

Excellent spa services. Affordable membership programs. I have been with 4 different people and have liked them all, unfortunately 2 out of the 4 have recently left. Also, if you have back to back appointments and the first one runs late, they will cut you off early, causing you to lose out on time spent on your services. Never book back to back appointments in case one runs a little over, you dont want anything to be cut short because you pay in full either way! Overall, I love using this place to get my face wedding perfect for my wedding. If my expectations are met and exceeded I will keep my membership after my wedding takes place.

I get massages pretty often, but today went to Spavia for the first time and it was really great. The relax room was nice and the tea was delicious. I honestly had one of the best massages I ever had. I really enjoyed thevery survey they have you fill out before your appointment so they can give you a personalized massage (lotion scent, pressure choice, conversation). JJ, my therapist, was so good.

As soon as I walked through the door I was at ease. I loved relaxing with a cup of tea and a book in the retreat room beforehand. I have lower back issues with 3 herniated discs and sciatica, so my therapist spent extra attention on those areas which was much appreciated because at the time, I had a small flare up. The temperature of the room and the table, plus the music and the lighting, was perfect. Will be returning soon to start a membership. :)

I’m a first time customer to Spavia and I had such a great experience with Nadine! I’ve been to several upscale spas and have paid twice as much for deep tissue massages that were no where near as satisfying as my massage at Spavia was. Nadine focused on my problem areas with deep pressure for a perfectly painful massage-it was exactly what I wanted. I will absolutely be returning and am looking forward to booking other treatments as well.

Great massage. I love this place!

Any treatment or service that you have at Spavia is a wonderful experience! From the friendly staff at the front to the skilled practitioners in the back, their top priority is customer satisfaction! The locker room and retreat areas are always clean and well stocked. Love Spavia! The staff are all great....especially Sidney!

An indulgent treat! Professional and accommodating staff in a clean and relaxing environment. I have only experienced the massage treatments to date, however, an array of facials, wraps, and waxing treatments are also available. Thank you, Spavia! I cannot wait until my next visit.

My experience at SPAVIA was fabulous. The staff are very sweet and down to earth. They take care of your every need and make sure that youre always comfortable. I drove 90 miles to have my spa treatment and I would do it again!-- edit: Came back a few years later and I STILL thoroughly loved my experience! Fabiola and Sidney were amazing!

Spa manager and desk staff are snotty, arrogant, unhelpful, and obnoxious.My wife went in to try to exchange an item without a receipt and after giving every excuse why they would not take it, called her a liar and they threw a phone at her... she walked out without item, and we will never patronize them again (after 6 years and thousands of dollars spent).Unfiortnate because massage therapists are actually very good.

Just love Spavia! Today I experienced a Hot Stone Massage....it was great and Alyssa was most wonderful.....,extremely relaxing after a somewhat stressful day of completing a 4 week course!! My next appointment is....!

My experience at Spavia is always excellent. Elaine does my facials and she is very good at her job. She has made my skin look and feel amazing! Thank u Elaine! As always looking forward to my next facial!

Spavia Sparta is phenomenal. I have not had one bad experience and I have been a member since January. I have experienced both facial and massage treatments, and everyone has been amazing. I highly recommend Cheryl for massage; she is very talented and excellent at her job. Yao is so wonderful for facials. Thank you, Spavia! I feel like a new person every time I leave!

I really loved spavia my first 2 visits.I wanted to continue to love spavia.Unfortunately, that was ruined on my third visit when I had a terrible and very upsetting encounter with a woman who works at the front desk. I am not confident, but I believe her name is Dana or Carla? and she has blond hair, is a middle aged woman and tall. The first time I had to come in for a spray tan, I was 10 minutes late, being that I live 20 minutes away and not did not know the exact location, I was unsure and apologized when I arrived.My second visit, I saw Heather. Heather is amazing! Not only is she friendly and welcoming, she is down-to-earth and truly listened when I told her I like a dark dark tan. Not natural, dark. After leaving my second appointment I had already booked the third appointment prior to a bridal shower and after having such a great experience with Heather I called back to find out who the next appointment would be with.I was told it was with a different girl, and I said that I wanted to reschedule it to be with the same girl that did my last spray tan. I asked if they could look up my history in order to confirm her name since I could not remember it at that point. When looking up the prior two appointments, I was told I saw somebody completely different than who I saw both times. I restated that no, I saw Cydney the first time and a different girl second time with dark brown hair. Apparently, in the system it was showing that a young Asian girl who works there did my spray tan both times. OK, no biggie. I let it go I then stated how I wanted to make sure my following appointment was with Heather. That appointment was moved from 11 o’clock or so to 3 that same day to make sure it was with Heather. I called back about a day or two before the appointment to double check the time and was told that my appointment was the original appointment earlier in the morning with a girl that was not Heather. Once again, no biggie. I let them know that I had already called to reschedule it with Heather and they found a way to mysteriously put me back into the same appointment that I had already made previously at three-ish. Again, didn’t freak out, no big deal. The day of my third spray tan, I was having a very difficult day, it was raining really badly End it was exactly 2:57. My phone rings. It’s this woman from spavia asking where I was. At this point I was kind of confuse like wait, isn’t the appointment at three? it wasn’t even three o’clock. I walked into the door of the spa at 3:05. As soon as I walked into the door, this woman at the front desk, bolted from behind the back of the desk and said Jessica? And began to scold me “you have been late now to all of your appointments, you were 10 minutes late to your first appointment, 5 minutes late your second appointment, and now you are 7 minutes late” SEVEN MINUTES. “And, it’s raining outside, are you sure you even want to even get a spray tan?”, I was dumbfounded. Dumbfounded. Not to mention, this was in the waiting room in front of other customers and employees. I looked at her and said yes I want to get a spray tan I have an event to go to. She waved me into the back area and turned around right in my face and clapped her hands right in front of my face and told me “from now on we’re going to be 10 MINUTES EARLY, OK?! 10 MINUTES EARLY!” Meanwhile clapping her hands to the beat of the syllables. I literally did not say a word and just looked at her like are you serious?! I have never in my life had such a negative customer service experience and because of this, although I love Heather, do not want to return to this business. I work in an office and would never treat a patient that way. I will make sure to call if I do go back, and make sure this woman is not working when and if I do make another appointment, That is how uncomfortable she made me. Not OK.

I went to Spavia today with my boyfriend and we got a 60 minute couples massage. Let me start by saying when you walk in the ladies at the front desk were so welcoming and theyre so beyond nice. After we filled out paperwork they showed us around since we were new. The womens changing room is so clean and relaxing I want to just take a nap. They had neck warmers in there as while and that hit the spot. Then Alyssa was my masseuse and all I say is that she did an outstanding job. She asked me is there any place on body I want her to focus on, places to avoid and hows the pressure. The massage was just excited that I was upset when it was over. Spavia is my new place and Ill definitely be there again soon! I already know that I want to go back for another massage and try getting a facial. Also I already know Im getting my mom a gift card to Spavia for Christmas. Great Job Alyssa and the rest of the employees at Spavia!!

The whole experience was enjoyable & very relaxing!

Just walking in the door you start to feel relaxed. Very clean and comfortable, soothing atmosphere, friendly/caring/helpful/attentive staff. Pampering at Hello. I got a massage and I can honestly say I had THE BEST massage I have ever had, anywhere. Thank you, Jordyn - Ive never felt so good. Thank you Spavia Day Spa of Sparta, New Jersey - it takes a team and this team is exceptional! @SpaviaDaySpaSparta check it out!

Renee did a great job. I love my lashes! It was a lovely, relaxing atmosphere.They catered my appointment to my needs, from music, to what I want to drink afterwards. It was a great experience.

I have been a member of Spavia Sparta since it opened in December 2015. I have never left there after my massage feeling nothing but rejuvenated and relaxed. It is an amazing place and look forward to my monthly massages there.

1/2/2017: Another amazing massage with Alyssa at spavia today. Its a magical place. Make all ur dreams come true.1/31/2017: Awesome massage again today! This time with the lovely Meghan, made me feel wonderful and refreshed! ;)

Had a great experience today at Spavia, Sparta. Staff is always so kind and helpful, and my massage was just so relaxing and enjoyable. If you havent been, I highly recommend it. You wont be disappointed.

I love this spa! as soon as you walk in they bring you to their womens retreat room where you get a hot neck towel and water/tea. you change into a robe and they give you sandals as well. i had elaine and she was wonderful! very knowledgeable about skincare. it was very relaxing and im booking another appointment in 2 weeks!

3 stars for cleanliness and spa setting, but tables are very uncomfortable, and the staff not too friendly, I went yesterday and my shoulders are killing me, the massage literally hurt, I did not ask for a deep tissue massage, she focused mostly on my shoulders over and over. It was supposed to be 100 minutes, that means on the table, not walking in and out time. I dont think Ill return. There is numerous places to go.

My experience at Spavia in Sparta was fantastic. Very professional, friendly, relaxing and most of all Megan did an outstanding massage! Will definitely be making another appointment.

Love this place! Had an amazing facial with Sydney who was attentive and helpful with suggestions. Definitely arrive early to your appointment to take full advantage of the luxurious spa atmosphere.

I love being a member, its my self care plan and every working mom should gift a membership to herself! All moms really!!! Always professional and clean. Never had a bad experience! Ask for a membership for Christmas!

Hands down the best place for a massage. I have been to numerous places for a massage. I go for sports related massages and I look forward to every appointment. You are treated like the most important in there the moment you walk in the door. The staff is phenomenal, always look forward to going in for an appointment. Ask for JJ.

Felt clean and safe regarding their Covid protocol. Professional and kind staff. Quiet and relaxing wait area. Relaxing and stress/pain relieving massage, professionally provided by Tom.I’m a member and have gotten massages from Mateusz as well, who also gives an amazing deep tissue massage and is extremely professional as well!Before covid, I loved coming here. Relaxing wait area with tea, water, trail mix, and warming neck wraps. After covid, the tea/water is only after a massage brought by the staff and there’s no neck wraps, but still just as relaxing!! Gotta stay safe and I appreciate the protocol followed by the staff to keep us that way! Love coming here and highly recommend.

I was greeted nicely when I walked in and I was able to pick my own lotion fragrance as well as what type of music Id like to hear during my massage. Sandra have me a great deep tissue massage, I cant wait to go back!

We chose that score because this our 2nd experience with Spavia and our first was amazing in Naples Florida and now in Sparta, New Jersey. You guys just keep getting better. Never a dull or disappointing moment!! Thanks for a wonderful massage!!

My second massage @spaviadayspa and really happy once again. I was so relaxed that I drifted off into dream-like state without really being asleep. My masseuse, Erin, was excellent once again. Give her a try!

If youre looking for a wonderful massage you need to check out Spavia. I have been there numerous times with several different therapists! All of them are wonderful and very accommodating. Its a wonderful nd relaxing real spa feel!

Terrible. I bought into a service and there is absolutely no availability. I have off three days a week and still can not book anything. Best is I was getting charged for their monthly program. Don’t buy into it. You’ll never be able to book an appointment.

I am so glad that Spavia has arrived in Sparta! I have had only a great experience there. It is clean, friendly and relaxing. I recommend the signature massage with Alyssa!

Beautiful and relaxing setting close to home. The staff and therapists go out of their way to make your experience the best! You dont need to spend a fortune to feel completely pampered!

Love it absolutely gunna go back best facial

Spavia Sparta is a wonderful day spa. The staff are courteous and friendly. Appointments are easily made. The changing room is clean and neat. Its a very relaxing place.

Great place, love the service, everything clean!! They treat you like a queen, Staff excellent!! I highly recommend!! Massage and facial extremely good!! I make my appointment already for my second visit

I have been a client of Spavia Day Spa, Sparta since its opened. I have spent a pretty penny on massage, facials, teachers gifts etc. I have publicly and privately recommended this local business to many. My mother gave me a scarf from their boutique that didnt have a receipt and was a regift from one of her clients. I went to return it today and was told bc I had no receipt there was nothing they could do for me unless I could provide the name of the giver. Keep in mind there were at least a dozen more of said scarf still for sale on their shelves so clearly it was their product. I asked to use their phone to call my mom to see what the persons name was who gifted it to her. At this point I was told by the Spa Manager Are you kidding me? In this day and age who doesnt carry a phone? I had happened to leave my phone at home by accident, but now I was being accused of lying? I said If I had a phone on me why would I ask you to use yours and more importantly why are you so irritated to let me use yours when Im trying to help you gather the info you claim you need? At that point the phone was tossed at me across the counter! I was stunned. I called my mom and she reminded me that she cant share her clients names bc she is a psychologist in town, and its against HIPPA. I hung up and told the staff. But at this point frankly I was disgusted. IF YOU WANT PEOPLE TO SHOP LOCAL TREAT THEM WITH RESPECT. HAVE SOME CUSTOMER SERVICE SKILLS OR GAIN THEM THROUGH PROPER TRAINING OR IF NEED BE FIRE THOSE WHO DONT. I canceled my future service, an 80 minute massage on the spot. They could care less. I told them Id never return to their business not because of the scarf but because of the way I was treated. They could care less. I left the scarf there and told them to resell it make double and wallow in their greed. Dont say I didnt warn you.

Sidney was great...Had the vita-c facial. It was fabulous ..so refreshing. She explained everything perfectly...and also suggested products for my skin type. I will definitely go back.

Had such a GREAT experience at Spavia, Sparta NJ today! Fantastic massage by Sandra and excellent customer service from the entire staff! If you want to pamper yourself, i highly recommend you pay Spavia a visit!!

I love it here. Everyone Ive come in contact with (massage therapist, aesthetician, or front desk staff) has been incredibly friendly and helpful. Very professional. Reasonably priced as well. I recommend this place highly!

The place looked nice and ladys were very sweet and Courteous.I bought a gift certificate for someone ,so I am not sure if she will be happy. I will have to give u and update.

Spavia is very relaxing! Leslie (the owner) has alway been very accommodating. We have a group of friends who have visited a number of times. Weve brought in refreshments to celebrate Birthdays. And the staff are always warm and friendly. I recommend Spavia in Sparta to everyone!@spaviadayspasparta

Spavia in Sparta is amazing. Customer service is excellent, from the front desk to the massage room. I would highly recommend coming here. Its local, affordable, and relaxing.

First time visitor to your spa & it was a pleasant surprise. Very friendly staff, appointment was on time & the environment was exceptionally clean & inviting. Looking forward to my next visit!

I have never had a less than stellar experience at Spavia. Whether it was a massage, facial or a waxing, the staff is always helpful and cheerful and the atmosphere is relaxing.

I have a monthly plan with Spavia in Sparta and have been there about 5 times so far. Facility is excellent, service is excellent, the staff is excellent and the price for a massage is very affordable, relative to other spas in the area. I highly recommend Spavia Sparta.

Spavia is a very quiet and relaxing place to be. Elaine, their waxing tech, is fantastic and very knowledgeable. Looking forward to trying out their massages too.

Booked a facial for my mom and daughter. Each had a different facial and both absolutely loved it. We will definitely be back for more facials!!

I love the Sparta Spavia! Everyone is so nice and pleasant. I saw Jessica for my service and she was so sweet and amazing - I cant wait to go back!

Cheryl was great! It was such a relaxing experience for my first time (ever) getting a massage. Glad I went to Spavia!

I got the sports package from the message specialist Cecilia from spavia and I must admit it was incredible. I left feeling like a new human being! Definitely recommend spot. Your welcome!

Have gone twice and love it. Wish I could go every week. Very relaxing atmosphere. Can sit in relaxation room before and after treatment, very clean facility. Great escape

Amazing experience from the moment I checked in until the moment I walked out. Joe did a really wonderful job on the massage, keeping certain injured areas in mind. Id definitely recommend this spa.

Such a fantastic experience. Great ambiance and service. I went because I had a gift card and I definitely will be going back for more treatments. Convenient location too.

The Spavia Day Spa in Sparta is a lovely experience. New facility neat clean very pleasant. Staff is wonderful services are timely professional and very good.

My massage at Spavia in Sparta was absolutely wonderful. The waiting room for the massage was quiet and relaxing. Ill be returning again for sure.

I love SpaVia! Sandra is my favorite! She gives a great massage! Leslie, the owner, is super helpful and accommodating.

Renee is phenomenal. Offers much information to my many questions. Facials are always amazing. Shes very talented

The staff at Spavia is great. The retreat provides a wonderful experience. There is a therapist or 2 to meet anyones needs and desires.

Alyssa did a wonderful job at this Spavia. She made my experience comfortable and wanting more. I will be back next month!

Susan gives the best massages! So glad youre open now. I felt completely safe and comfortable. Thank you!

Spavia in Sparta is always great to visit and they offer the most amazing services. I love seeing Elaine for all my skin care needs.

Great experience! Prices are very reasonable.Kim did a great job !!! I love that its 60 minutes on the table !!! It a REAL HOUR massage.Will be back!!

Great place. Super clean, professional, excellent services, felt welcome and comfortable. Will consider doing this again as i am not a regular spa person

I had a deep tissue massage and it was wonderful. It was 4 th massage there and they all been professional , friendly. All my massages were with different masseuses.

Ive been a member since Spavia opened I can say Ive never had a bad experience, very clean facility, gracious staff and lots of inventory on treatments and products to purchase. You wont be disappointed!

We came for a couples massage and we both had a great experience. Very relaxing and professional. Will be back!

I am a member at Spavia. It is so difficult to make an appointment with the same specialist. Front desk staffs at morning time are not polite. It is so terrible. It is not good for long time membership.

The Spavia day spa in Sparta is a great place to escape to! Everyone is so friendly and down to earth! Just walking in brings a sense of relaxation!

Wonderful facility, very calm and professional. They listened to my needs and delivered an amazing massage. Natasha was amazing!

What could be better to destress before a big vacation!! My hot stone massage with Jordan could not have been better!! I will definitely be back for more. Thank You team Spavia!!

Has a great massage here. Would highly recommend it. It did not stop my back from hurting, but I didnt really expect it to. Rest and time is what is needed for that.

I have had facials and massages. The therapists and staff are great. The prices are very reasonable.

Very happy with my services at Spavia Sparta.Very clean ,Staff was extremely helpful efficient and professional.Would highly recommend.All my friends that I’ve referred love it too.

I love the calm, quiet atmosphere. The facility always looks very clean and inviting. Yao offers a wonderful facial.

Very comfortable atmosphere. Attentive, professional staff. Massages are amazing! Looking forward to try their other services!

Delighted to have Spavia in Sparta,NJ! The location is spotless, spacious, and tranquil. The personnel are pleasant and welcoming too.

Spavia is a friendly, clean, and satisfying day spa! They have great massage therapists and a friendly staff! I highly recommend this day spa!

Spavia is a tranquil Day Spa where you can put your feet up, relax and be pampered...I recommend it to anyone who is looking for an awesome facial it massage...Lashes are exceptionally good too...Give it a try...

Start the weekend on a relaxed note. The atmosphere is soothing and the massage reduces any stress you may have built up during the week.

Facials with Elaine are Eclectic!! The products and her technique are fabulous. The premier facials are a total relaxation of the face, neck, arms, and hands.

Spavia in Sparta is a great place for a good massage in an easy access setting. Very professional and welcoming.

Place is a joke got a gift card tried to use it was told they dont accept gift cards unless specifically purchased from them so I went to Morristown location where they accept gift cards from all spavia locations FYI I live in sparta great management skills not only lost a new customer but lost one for life

The place is beautiful but has a weird doctors office vibe and the employees that do the massage work are like robots and not very talkative or friendly.

Great massage at spavia again, I am looking forward to scheduling my next appointment soon. visiting again!

Spavia is a great place to go to relax. It has a spa feeling without the spa price. The staff is helpful and knowledgeable.

Everyone was friendly. Environment was clean and relaxing. Heather (did my facial) was absolutely the best!

Just what I needed. Beautiful space, friendly staff, excellent massage. Cant wait to go back for another special treatment!

My 60 minute massage with Erin was fantastic. Relaxing atmosphere and very courteous employees.

Spavia in Sparta NJ is great. Everyone is so nice, I had the best best massage every today with Beth.

Great massage and always felt relaxed the whole entire time! Staff was very nice!

Excellent from start to finish, awesome is all I can say! Pricing, products, services, promotions you have to go. Also easy on and off with plenty of parking

Very pleasant experience. Online scheduling makes life easier. Location is very convenient. Definitely a repeat customer

This spa is a must experience. I have been to many spas all over the world and Spavia in Sparta, New Jersey is among the best!

Very clean, friendly environment. AWESOME massage, I always leave relaxed. Love Sparta Spavia!!!!

Absolutely great place Emily does amazing facials!! I come here at least once every two weeks and never leave disappointed!

Totatlly a great place! Very affordable, welcoming atmosphere , quality products. Cant wait until my next appointment!

I have been to Spavia in Sparta numerous times and I always leave feeling so relaxed. Best massages!

Everyone here is always professional and friendly. The experience is not to be missed! I have my daughter on a monthly plan!

Another great massage by Erin! I cant wait to see Sydney next week for my facial!!

I originally though it was just another massage chain but I was wrong. This is a wonderful spa experience. I cant wait to go back.

Melissa is Magical-Her strength/awareness (as she finds painful places hidden in your body) and her strategic approach is everything!!

Tom was awesome!!

Awesome and relaxing experience

Had such a fabulous massage todayUsed my bring a friend discount for my house guestShe cant wait to come back

Really great. Everyone was so friendly and inviting and really created a peaceful, relaxing environment. Cant wait to go back!

A wonderful spa experience. The ladies that work there were very knowledgeable and helpful. I recommend spavia highly.

Got a gift to have a relaxing day and couldnt be happier. Everything was amazing. Ive already told others to check it out. I will be back...

Always a great experience. I highly recommend seeing Joe. Very professional and skilled. I will definitely remain a regular!

Had a great experience at Spavia day spa Sparta today!!!!Yes guys can get a facial...too!!!Awesome!😎

Absolutely amazing! Very friendly staff and very clean and comfortable rooms. I would recommend to anyone!

Carly was amazing and just relaxed me so much. I can’t wait to go back!

Love my massage every time with Cheryl and my husband loves Nadine!

Absolutely wonderful from the minute you walk in to our services to the minute we walk out !!A wonderful positive Team that reflects amazing energy!!we love THE SPAVIA TEAM

Love the atmosphere!! So relaxing the minute you walk in the door

A clean, organized, friendly, and relaxing place. I highly recommend visiting, especially for a massage.

Facilities are great and the staff is wonderful a relaxing time guaranteed the best day spa in the area.

Always a very relaxing experience, no matter what service I have had. The staff and care given is always outstanding with emphasis on customer service.

Luv the spa. Great service. The message therapist Kim was excellent will go again

I love this place! The staff are friendly and I always end up feeling relaxed and happy after my experience.

Best massage Ive had in the area! Definitely will be returning!

They are truly amazing. The staff is fabulous and so helpful with everything.. I cant highly this place anymore ..

Had a great relaxing massage, I really needed it and felt so much better after

My massage was wonderful. The staff was attentive and pleasant.

Kim is the best. She got angel hands.i feel in heaven whit that massage.

Extremely relaxing environment,great staff and complete client services.Staff readiness, professionalism and very relaxing.

Its Very clean and professional place I would recommend it to anybody the therapist are outstanding

Always amazing :)

Excellent massage & atmosphere. Very pleasant staff!

Beautiful place. Polite and professional staff. Enjoyed my experience. Thanks a ton! Highly recommended.