Sean was amazing! Super knowledgeable and friendly. He put me on to my new favorite flavor and showed me an easier way to change my coil. Highly recommend him and the company!
Great experience every time I come into this place. Great hospitality and knowledgeable team members. Sean and Tim are great. Thank you!
Such an amazing experience at this place. Sean did an amazing job with answering all of my questions, and giving suggestions that fits my needs. I give the experience a thumbs up. See you all again soon.
This store is awesome!!! Tons of different things for everybody! Alex helped me out last time I was in. He was very knowledgeable and kind! They have a cool rewards program that he told me about too!! Highly recommend!
Unfortunately the vape I had came in to get was at the time, out of stock. Thankfully Noah was there to assist me in choosing a different selection that suited my interests. I’m very picky with what I like but I had asked Noah several questions to help him get an understanding of what I like. He gave me multiple options and with his help I was able to make a great choice! Noah’s customer service exceeded expectations. If you’re unsure what to get, speak with Noah. He’ll suggest exactly what you’re looking for in a product!
Been going to MI Vape Co. For years and wouldnt change it. Had an awesome time hanging out with Tim today while picking up some juice. Awesome guy with all around good vibes. Thanks for the amazing experience as always Mi Vape Co. fam!
My Huni-Badger was acting up so I brought it in. Sean checked it out and wasn’t able to fix it. But was able to explain to me it was a wiring issue and reassured me it was covered on the warranty. I didn’t even know Huni-Badger offered one. He helped me place the claim. This shop rocks they always go above and beyond!!!
I love this shop!! I used to shop at the Jefferson location but have been coming here recently. Noah was extremely helpful and went above and beyond on the customer service side!! Thanks Noah youre the man!!
The store was immaculate and had a ton of selections. If you want a good vape shop this is the place. Also, the customer service was top notch!! Jasmine was amazing. She explained all the products I was looking at to me and my husband and also took the time to be personable and help my husband with his coil for his vape. 10/10 would recommend and will definitely shop here again.
I had a great experience visiting this store. I had the pleasure of being served by Sean. Sean was very Professional, kind, and knowledgeable. I will certainly be back.
Today I had the pleasure of having Jasmine assist me today and would have to say was the sweetest person I have met here. Everytime I come shopping at this location the people are always friendly and helpful. Definitely my number one spot to go.
Love these guys.Sean is awesome, super helpful and knowledgeable on all the products.
I came in to get a disposable, Sean explained to me how buying a refillable device was way more cost efficient. I love how knowledgeable these guys are and they have really good deals.
Burt was an amazing help with the vapes and glass selection 👏 🙌 👌. This dude knows the core values of customer service.
Sean is a wonderful young man, great customer service skills! Also has a beautiful smile! lol
LOVED the vibe in this store! Everyone was so pleasant and polite, helpful and down to Earth. Gus was super helpful during this visit and went above and beyond to help get us what we wanted/needed. Weve always had nothing but great experiences from this chain of stores in general. HIGHLY RECOMMEND this store and all its awesome workers!
Great place to go and do business Sean is very knowledgeable respectful and always extend to help more than anyone else would keep up the good work Sean
Samantha was very knowledgeable and helped me out with finding a new device that exceeded my expectations. She even went as far as filling it with juice and getting it set up for me. Definitely go see her if you have any questions at all! Will definitely be back
Check out the new shop Sean helped me out he was very polite. Super friendly place!
Good place lots of choices, the employee Sean very out spoken knew what he was talking about enjoy shopping there will return anybody looking for and deals ect ask for sean
Tim was very kind and helpful. I am an over the road truck driver and needed liquid for my vape. Definitely recommend stopping here if you are in the area.
I started as a customer at Mi Vape roughly 7 months ago and I prefer their business for vapes over any other business Will, Grundy, & Kendall County. I’ve been to each location and have never had anything close to a bad experience. Although every staff member I’ve encountered comes off as kind, polite, and knowledgeable, I have some favorite staffers who I look forward to seeing when I visit. Sam, Gus, and Javier are my favorites and they always address me by name and make me feel welcomed immediately when I enter the store. I highly recommend this establishment when contemplating purchasing vapes, THC & CBD, and other smoke accessories.
I was a customer here 6 or 7yrs ago, I lived in the area and was just getting started with Vaping, they were super helpful..... friendly.... knowledgeable and just good people to go to for advice. Im happy to report that the customer service is still top drawer, the inventory has increased , and still really good people to go to for advice. I didnt catch the gentlemans name that helped me today, but he was awesome , found my PinUp Vape Betty ( no Lana unfortunately 😢 ) had a deal of 3 for $40, and then took the time to go over the new Drag 3 Mod as well as a couple options by SMOK , I had already paid for my juice when I asked about the Mods, and he spent a good 10-15min discussing the mods as well as pulling them out of the case so I could see them. I will definitely be back this Saturday for my new Mod and will continue to visit everytime I need juice. Thank you again
I spoke to Samantha at my vape chu-chu She was amazing. I asked her questions about certain vapes. We had a nice discussion. She was very, very knowledgeable and very kind. I definitely would recommend going in and buying from her again. Wonderful, wonderful, personality, Miss Samantha thank you for all your help Jamie.
Samantha the GM is fantastic! Very friendly, helpful and knowledgeable. She offered to clean my vape, change the coil and fill up with juice and even gave me some pointers along the way. Great service! Her dog Riley will greet you at the door and is the sweetest. I’ll definitely be back.
Burt did awesome with assisting me in finding products in store and made it a shopping experience. He went above and beyond with his customer service and expertise.
Big shout out to Sean for his knowledge and helpfulness, I will be coming back!
Clean smoke shop very helpful people highly recommend checking them out ask for Sean. Very knowledgeable guy.
This was my first time going to this location and had so much help from Samantha, she is so nice and I’m glad too say I will go to this location again!
Great experience! Jasmine was a great personable character to have the pleasure of talking to
S/o Sean, he definitely hooked it up and is a respectable dude.
Faye and Alex are absolutely incredible! I just cant get enough of their exceptional customer service. They truly go above and beyond to make every interaction a delight.
The customer service here is great! It was my first time at this location and Tim was super helpful and had a very friendly welcoming energy. He recommend some king size pop cones in super sweet to me and they were delicious! Will definitely be telling everyone about the great service here
Jasmine has great energy. Always helpful, very informative, and makes my day better every time! Shop here. You wont regret it!
Samantha and her sidekick Riley were very inviting. Riley has to be the most relaxed Shepard and quite pretty. Samantha provided very good info on what I was looking to purchase and also options for my ever changing vape habit.
Sam and Riley are the absolute BEST. Sam educated me on options I have when I was looking for a disposable vape and she told me more about Riley 🐶 definitely my new vape shop
Sam was very informative about the products in the store and made it very easy to decided on a product. Riley was also amazing super nice dog with awesome socks.
Chris sold me on this boo bag special they had going on, just opened it I’m so freaking happy and excited! Value wayyyyyy over the 20 bucks I spent. Super friendly atmosphere and always knowledgeable and attentive. Love this store! Thank you Chris for the boo bag!!!!!
The staff at both this location and the other i frequent (shorewood) always treat me right. really good energy + service from everyone. last night someone was able to have their furry friend riley hang out in the store a bit and she was the sweetest a pup can be! a treat on top of the treat i was there buying myself lol. i cant praise the team at these stores enough
Walked in with a few questions about what I needed Frank helped me out and i was super happy with the service and selection of products
As soon as I walked in I received a very welcoming hello from the lovely Jasmine. She made checking out easy, let me know of some great deals on the product I bought, and started up a good & kind conversation that made me feel comfortable and cared about as a customer. She absolutely brightened my day, especially with the stress of the holidays coming up. I highly recommend coming here for the products you want & for a relaxed and genuinely kind atmosphere & conversations thanks to the amazing staff! Thank you so much, Jasmine, for your help and for bringing me such a positive experience at the shop!
Great product, very friendly staff. Noah hooked it up and was very chill. Definitely coming back next time I need another vape
Jasmine is the best. She puts up with all my needy requests and always helps me with a smile on her face. Love this place. I don’t go anywhere else.
Burt was great. Helpful and knowledgeable about the products. Also extremely friendly.Thank Burt for doing a great job
Samantha was very friendly and helpful during our shopping experience and got to pet Riley who is just precious. 10/10 would recommend 🫶🏼
Worker Tim has great personality! Definitely enjoyed the conversation and enthusiasm! I know my husband will be coming back around 🤣
Samantha was super friendly! She gave really great tips and made the experience here wonderful!
Tim knows his stuff, will be back for sure
A little pricey but good service.
I love this place. I had a very good experience there. This shop has a reward point system. I got my entire order for free by using my points! The store associate, Chris, was very friendly and helpful.
First time stopping in this shop and Alex was very knowledgeable about the products and the differences between the strains. I wasnt aware there was so much learn in regard to finding the vape/ strain that works for you. Im not sure what kind of employee reward system yall have but he definitely deserves it plus more. Ill absolutely be making a return trip.
Chris was very friendly & helpful. I explained I was having a hard time finding the vape salt I use, he wrote it down & stated he would try to find it for me. He explained the discounts of the store. I will shop there more due to the great customer service I received.
Sam took the time to go over many brands and flavors.She knows her stuff!
Jasmine was a huge help love her and her energy yall needa give her a promotion
Chris was amazing! Super helpful and let me know about the deals! The store was nice and clean and organized! Will be coming back!
Tim from MI VAPE is iconic. Amazing customer service from this gentleman; I am so thankful for his product knowledge and excellent attitude. Thanks again Tim!
Burt was super helpful and friendly today helping me with my entire purchase. He also answered some questions I had about rewards that Im very happy for.
Very helpful workers with a variety of goods.
Wow this place rocks nite and day from the Reed location the amazing person to help me was Faye. super helpful, knowledgeable,kind, easy to talk to and motivated all words to describe Faye. U need more workers like her! Give her a raise!
Was in the area for work and needed e liquid. This place came in clutch as they had everything I needed. Tim was very helpful and professional. I will definitely come back when I am in town again.
Burt was extremely helpful and helped us find exactly what we needed. The boo bag was a thousand percent worth it. My only shop now!
I come to my way. On my way. Only Jasmine is the reason Jasmine is the best. She is the most educational person and she helps out immensely. Thank you, Jasmine.
Burt was awesome! Super friendly and good at conversation. Love this place always stocked!
Fist thought walking in was this place in very clean and smells amazing. The person behind the counter was very personable and fun to talk to! Will definitely be my new stop!
Tim was very helpful and knowledgeable. We had a blast shopping for new pieces with him! Very excited to try everything out. Thanks Tim for all the help!
Tim was extremely helpful & very personable. Best professional experience I’ve had by far! Thanks!
Today went into the Plainfield location . Chris helped me out definitely a cool dude that knows his stuff . I was interested in some nicotine pouches and he offered me 1 of his own to help me make a decision
Samantha is awesome!!!! Always a pleasure seeing her when I come in, and so helpful at recommending great products!!
Sam was so nice and cool will be coming back
This was my first experience here and it was highly recommendable. Jasmine was terrific. She explained everything about these CBD gummies. This was my first experience here and I have never taken any and I am just looking forward to a pleasant experience. Thank you very much Jasmine. We love you. - Dennis’s wife…Susan R.
Jasmine is amazing! She is such a vibe and made my experience great. Thank you!
Best customer service Ive ever had at a smoke shop! I already forgot her name from smoking too much, but Casey(?) was so knowledgeable, friendly, and just genuinely nice! Congratulations on your pregnancy if youre reading this! I dont live close at all and dont even work that close, but I will stop by this place at every opportunity because of the Outstanding customer service. Dont let her go, because its hard to find workers with half her customer service skills, much less any of those skills. I will go out of my way to stop by this smoke shop. The prices are good too, but I am just floored from the way she did her job. Stop by this shop for friendly and knowledgeable staff, large selection of inventory, and outstanding customer service!
This place is great! Burt was super helpful. The place is very relaxed and super calm. Ive been coming to mi vape since they opened the first location. Ive been happy every time.
Local vape shop with always friendly people. Today Chris was working and really went through and helped me out to pick out a flavor that would suit my cravings lol. He went as far as having some juices brought in from another store from me. Would recommend and will keep coming back !!!
Im so grateful for jasmine, her energy is always welcoming like I belong here, thank you!
Chris was wonderful, thorough and very helpful! Easy to talk to and work with. I’m a happy customer :)
I was driving across the state when I had a vape emergency (thats a thing, right??). Found this shop right off the highway. Really nice, clean shop with good product and selection. Faye was wonderful in helping me get what I needed fast so I could get back on the road. Def recommended.
I absolutely love my experience when ever I visit this shop. Shout out to Joey, Marco and Cris for educating me 👍🏾
This store has a great selection and staff. Burt was very helpful, friendly, and personable. I would recommend Mi Vape to anyone-- whether youre completely new to vaping or building your own atomizers-- its a great shop
Sam was super helpful and kind and Rylee was the sweetest pup ever!
I had a really great experience at the store thanks to a very helpful young lady named Faye. She helped me pick out just what I needed and made sure I knew exactly what I needed and how to use everything. 100% customer satisfaction.
Chris did a bang up job. Always helpful and very knowledgeable on their products. Definitely recommend
Welcoming staff. Plenty of laughs,Jasmine was incredibly helpful and educational. As a new customer I highly recommend everyone stop by and share a laugh or two and maybe learn about some products.
Jasmine is amazing, she knew her product and helped me make a decision. Thank you so much! Will continue coming back.
Chris helped with my purchase today. He was very kind and helpful. Very easy to talk to.
On my way to work and didnt have much time. Ran in, Burt helped me get the tank I needed and got me back on my way within a few minutes. These guys are my go-to for vape juice and supplies.
The staff here is amazing. They are so helpful when looking for what you need. Jasmine is the bomb. She makes you feel like she’s actually listening to what you need.
Tim was amazing. Our first time here and he was so funny and super helpful! Will definitely be back!
Burt’s awesome! Buy your stuff here :)
I picked up some delta 8 and my experience was amazing. Jasmine was so helpful she was really friendly and put me in a good mood
Tim was solid! Holla at cha boi! 🤘
Gotta love the great customer service you get when you come here! Chris is the best and such a knowledgeable person! If he is helping you while you shop it’s guaranteed you’ll leave happy!
Burt hooked me up woth some gummies and grear service
Noah is an outstanding manager!Always great to see him so helpful to customers when they come in. MI Vape is a bit of a drive for me but well worth it with the money I save on my products.Great place to visit! I hope they keep expanding!!!
Burt was the most helpful guy and very knowledgeable about the inventory. Definitely coming back
I had to stop in for some new batteries for my mod. If its a new place for me I usually ask an obscure question. On Sunday, I asked if they carried 18650s. Not batteries, just 18650s, and if the person has a perplexed look I usually just walk out. Weird questions are how I check to see if the vendor knows vapes or just sells them and doesnt care.But here, I asked that question and Faye instantly knew what I needed and provided me with my options. She also suggested a new box mod since mine is beat up and old. She was super friendly and helpful. She introduced herself and took ownership of the products. That shows knowledge and experience. The store was clean and well stocked.I will be visiting her and the store again for my new box mod soon. This was a great experience. Even though this Vape shop is a little further from my home (35 minutes away) I will make the trip rather than my local shop who doesnt even know what an RTA is. Thanks MI VAPE!
One of the best vape shops around. Samantha is very knowledgeable. Very helpful. Awesome.
The team over at this location are great. They are always welcoming, friendly and ready to help. Chris is always looking out and always points me in the right direction. 5 stars
Everyone here is so sweet and helpful, I was helped by Sam today and she definitely made it a great visit!!
I really want to say that I appreciate the customer service that I received shopping there at your store. Jasmine was a great help and showed me exactly what I was looking for. Thank you.
Mi Vape has everything you need over any other vape shop. Jasmine has phenomenal customer service, so I always feel welcomed. She’s also very knowledgeable if I have questions or concerns.
Chris is so awesome and friendly. Def helped us find some new stuff! Recommend coming back to see em! Mi vape is the place to go for deals and good stuff
Burt was a great help, super fast super friendly
Best selection and great customer service. Burt is always very helpful.
Out of all the vape/smoke shops Ive been too across the US this is by far the best one. From the excellent selection and product placement to the customer service, extremely clean and tidy even the parking lot was nice 10 stars across the board
BURT is the man to see in Shorewood for all smoking needs. Don’t go to any other vape/smoke shops besides MI VAPE!I promise you you will not be disappointed
TIM THE MANAGER WAS VERY NICE AND VERY HELPFUL AND RESPECTFUL AND HELPED ME WITH WHAT I NEED HELP WITH AND ITS A VERY CLEAN PLACE SHOP 😊 THIS ONE BETTER THEN JEFFERSON ST
Burt is the man!!!! Give him a raise! Give him a store! Give him whatever we he wants!!
Jasmine is an amazing employee. always making sure people get what they need! i appreciate people like her!!
This is their newest location and it is very nice. I recently visited and Faye was so incredibly helpful. Everytime I visit one of their locations she is so extremely friendly and helpful. Nice and clean inside.
Jasmine is so awesome and helpful every time I come into Mi Vape! I can always count on her to be knowledgeable about any questions I may have.
I always shop here to get my juul pods and Kratom. Jasmine is always very helpful and attentive every time I come in. I can’t wait until the hemp rope is restocked so I can load up! Thanks Mi Vape Co!
Always a great experience! Tim’s energy has me choosing this store over the others every time. Would definitely recommend!
Burt was a cool guy helped out a lot finding what I was looking for and even helped get a few products that they didn’t have at this location.
Brut was sooooo helpful! Very informative as well. Thanks friend
Chris is the man. Store is always well stocked with the best selection, great team, and good prices.
Javier was super cool, we were big chilling and had a great time.
Chris was amazing and very helpful. I 100% recommend this shop!
Amazing selection and Amazing customer service! Tim was very helpful and super informative!!
Burt’s the man, friendly than a mf & professional. I appreciate the hospitality every time I come in 💪🏽
Came in and Chris was very helpful with finding everything I needed and I left with an amazing experience
Samantha was very helpful!!! Rylee was very welcoming thank you for all the help guys!
Friendly people. They always do their best to give me any discounts they can. Very help, and good service!
Burt was super helpful, as always!
Great spot! They have a lot of amazing products. Tim helped me out and was a great help! Give this man a raise!
This place is awesome went in and got some great stuff was helped by a man named James and he helped me get everything I needed and showed me how to properly set everything up!
Burt showed me the best flavors and never steers me wrong! Come shop with confidence!!
Went here looking for a specific vape they didn’t have it Chris was very helpful in helping me find one that worked for me. Will definitely be back
Been here multiple times and Tim has always helped me and gave me all the information i needed. big help on making the right purchase and hasn’t been wrong since that man needs a raise forsure.
Burt pointed me to the right deals and struck up a great convo! Always love coming here
The staff is knowledgeable and always has a recommendation or thorough explanation to provide. Thanks for your help today, Burt!
Suuuper friendly staff! Very knowledgeable, great selection of what you need. Definitely my go to spot for vape supplies.
Amazing place to shop Chris helped out a lot and very knowledgeable
I went in and had the greatest experience dealing with Chris he had excellent knowledge of the products highly recommend this place to anyone.
Burt showed me the new deathrow wraps they were awesome will be coming back
Love Jasmine!!! My favorite person if it wasn’t for her I’d shop elsewhere she’s the best!!!
Burt was amazing he was very helpful he fixed my Loki
Chris knew exactly what I wanted and needed when I walked into the store. He lead me straight to the product I can for
Jasmine was so helpful and was able to answer any questions I had! Great customer service!!
Great shop, good selection, Marco was pretty helpful and chill.
BurtHappiest, knowledgeable and kind person. Helpful human!! Thanks buddy!
Chris is awesome he knows soo much go see him
Burt. He always and always helps me find the right product
Faye was a great help explaining my points and also telling me about the specials , great attitude and sales person 👍 ,
Always great customer service. Burt was helpful as always.
Go to these stores mainly for the customer service !!!!! ask for Chris and or long hair guy can’t remember his name but both great customer service cant so for better !!!!
Burt has a great variety of glass!!
Jasmine is the best, hooked me up with great juices and a nice new mod, great friendly customer service and very knowledgeable. Will recommend anyone to come here for vaping needs
James was real helpful and all the employees are super friendly
Jasmine was very helpful and kind person. Very knowledgeable with all the products and great help.
Jasmine is my FAVORITE vape tender, she is so friendly & positive and I leave feeling my best vape self!
Chris is a great guy. He will help you find what you need
Burt provided excellent customer service and was super helpful!
Chris helped me out greatly, really good guy!
Jasmine is very help with me and she show me amazing new items and I love it
JASMINE is so extremely helpful! When I have to pick up stuff for my boyfriends vapes shes my go to girl! She knows exactly what I need.
My man Burt always takes care of me
Staff is very helpful!! Especially Martin who was a great help in helping find what I needed! Would definitely recommend!!
Great service shoutout to Burt super helpful
Great customer service and selection, Jasmine was a great help, I was in and out of the store
Jasmine was amazing and friendly l! 10/10 beat experience Ive had!!
Glad they opened this spot. Staff is always helpful and friendly. Went today and Noah went above and beyond.
My main man Tim hooked it up with dope service and conversation 👌 will definitely shop here again
Jasmine is wonderful! She is kind, sweet and helpful.
Jasmine is amazing helping me get everything I needed today !
This vape shop is fricken amazing by far the best help Ive ever had. I recommend going here for any vape related questions and ask specifically for Tim. Absolutely phenomenal!!!
Faye was awesome. came through, gave awesome service .
James was helpful, good selection on vapes as well as glass pieces for smoking.
Went to the store on 30 and Chris was a huge help with finding the flavors that would work for us
Great store! Everyone is very helpful and Jasmine is great!
Chris was awesome help today! First yime here, will be back.
I was new to the whole vaping world and Chris really took his time explaining everything to me I could not be happier with my service and products. A++
Great customer service, super knowledgeable about products. Overall A+ experience
Jasmine & burt got us right
Mi vape co is my one stop shop for all my vaping needs! They always have good sales running and a good rewards system for returning customers.
Great Staff, Great Help, Thank you Jasmine for Everything! your the best
Alex and Bert are the man!
Great time. always happy go to this store.Jasmine is AMAZING!
Cool place, Tim knew what he was talking about, answered all my questions. Definitely recommend
Great selection, good prices, and Faye was friendly, honest, and helped me pick out a good vape. Highly recommend!
Bert was a great help and very informative.
GREAT STAFF, THERE ARE SOME GREAT DEALS HERE. I RECOMMEND THIS PLACE ALREADY BUT I WILL CONTINUE.
Gus and Chris were very helpful 5 stars for my boys
The delta 8 gummies almost killed me, but Jasmines pretty cool.
Chris and Nick and Tim and Sam are awesome!! Products are great!!
Great customer service, Tim is awesome!!!
Tim needs a raise. Wonderful human
Chris was very helpful and had great customer service
Chris was amazing, so kind, and so helpful as always!
Chris did a great job helping me out today
I love coming here! Everyone is knowledgeable and so friendly :)
Tim is very friendly and helpful, great cx experience
Tim was a great help and was a big help.