Vape savvy is one of the best smoke shops u could ever be at. Everyone is really friendly an know alot about what they are selling. Little shout out to the manager! Your awesome my guy. 💯💯
Joe was everything you’d want in a vape shop employee!! He was welcoming, kind, knows so much about flavors, and left me with a smile! Go Joe!!
This vape shop is amazing. They have a tasting center where you can try over 50 different flavors of juice in cutting edge brand MODs. The staff was totally knowledgeable! I spoke with Jim and Jason while I was there and these guys listened to what I like and then set me up with an incredible system that fits me! Prices were amazing and the whole experience was fantastic. This place is next to The Cave and had a cool place to sit around and enjoy a beverage and a vape!
Lil high priced and Inventory issues not having stuff in stock is why 2 stars.Asking for tips is where they lost me as a customer.The prices are already over 100% markup from online. Which was fine i get it. But then to ask for tips on top of it is crazy. This isnt really a service that should be asking for tips. The employees are great and i tipped everytime. But please just pay them better and take away the tips. Because the 10-20% options for tips when checking out is crazy
My partner and I have been coming to this store (and it’s other locations) for well over two years and all of the employees are so cool. Robin helped us today and hooked us up with all kinds of deals to use up our points, since we’re going to be moving soon. We always feel like we walk away with a decent bargain and, at the very least, a good conversation.
Amazing place. Owner and his employees are amazing. I dont go anywhere else anymore.
I am new to vaping, but have been hooked on nicotine for too long. I made it very clear when I first visited Vape Savvy that I hope not too be a customer for long. And man...Im quite sad that I am sticking to that decision.The staff and owner are INCREDIBLY friendly and offer great and honest advice. It is the complete opposite of what I have experienced.
Love the loyalty program they offer, no one else does what they do. Also I’ve been smoking the same naked berry juice for years and years, I always have a problem finding it, and I’ve tried and tried different juices, people claiming it taste the same but have never had any luck. Well I met the owner yesterday, he offered me some choices he thought I’d like……. Omg I love them. It’s not too sweet, doesn’t get the burnt coil taste. I’m so thankful I found this place, I love that they make their own juices. Thanks Jim your store rocks!!!!
Love this place! Been going to them for a couple years, and I always have a great experience. Jim, one of the owners, is super nice and fun to talk to, and the employees like Collin are always great as well. Glad they are expanding too, if anyone deserves it, its them!
Walked in 10 minutes to close, not expecting much. I was very wrong, Trent was so helpful and took the time to explain the tank I purchased as well as show me a replacement that was affordable and in my opinion, a lot better than what I was using. He was kind, respectful, and knowledgeable. I will definitely be back again just from that experience. I live in Lake Forest Park, but that trip is so very worth it for being treated like an actual human being. Keep up the amazing work, Trent! You have earned a fan!
I have been coming to Vape Savvy regularly for quite some time now (at least a year), mainly for juice and coils. Their juice selection isnt bad and they do try their best to keep my favorites in stock, which I very much appreciate. The problem is their return policy. I bought a brand new mod for the first time from them about a week ago. I noticed that the door that holds the batteries came loose and my batteries would fall out simply by setting it down on the table and it happened several times. Today, I brought in the box with all of the other unused equipment included to explain the problem and ask them to please exchange it for me. I was informed that the only way that I would be able to get a replacement is by sending it back to the manufacturer with my receipt. Considering that it costs about $30 to ship to China (I know this from experience), I refused and walked out. I will not continue to do business with a shop that does not honor what they sell.
I was helped by Chris, he was really nice and full of info. I forgot my MOD and he helped me with finding the right coils for my ZEUS tank. Thank you!
This is the only spot I’ll go. Owner and employees are always consistent, positive, and knowledgable, if they happen to not have my favorite juice in stock they have never let me down with recommendations. If something is out of stock or new, they do their best to add it to their inventory asap. Excellent customer service with a genuine attitude that you can’t find anywhere else.
This is the only vape shop that I will go to because I feel as though I can trust their products and all the employees are very approachable, friendly, and they really know their stuff. Shout out to Robin! She has a great attitude and customer service, even after the million and a half questions that my friend and I had. 😊
Definitely my favorite vape store on the east side, and around puget sound. They have a great juice selection, they employees are super nice, and listen to suggestions. If there is something they havent had in the past, they get it for me and call once its in. They always have a nice rotation of new juices and equipment also. Not to mention a very generous rewards program. Highly recommend stopping in to say hi and see what they have.
Very good people. Whoever does the hiring and training at this company is way better than 95% of their peers in the area.
Great vape shop! Robin was fantastic and answered all my questions, she was happy to help when I had to come back 15 minutes later with a coil issue! This will definitely be my regular shop now on
I don’t remember his name but I came in today and the gentlemen that sold me a disposable was literally the nicest guy I’ve met in a while. I was the girl with the Hawaii phone number. Thank you for being so nice and helpful, it’s relieving to see such good customer service and just a full around great group of people! Thank you. And stay safe. 💕
Both times Ive been to the Redmond location Sam has helped me with a very genuine, kind, and helpful energy. His attitude towards his customers will keep me a repeat shopper at this store during my time here in Redmond.
Ive been a customer at Vape Savvy since March 2020 and I have nothing but great things to say about this place. The selection flavors is wide with plenty of variety, all your atomizer needs are in stock and LOTS of devices to check out if youre looking for something new! The owner and staff are insanely friendly, helpful, and KNOWLEDGEABLE! Theyre rewards points system is super legit too! I highly recommend checking this place out 👍
This is absolutely my favorite shop! Everyone that works here is so incredibly kind and friendly. I really love their Vape Savvy e-liquid. All of the flavors are amazing and it really extended the life of my coils.
The coolest store ever! Jim is such an amazing guy! He bends over backwards to make his customers happy, he really cares. Youve done an outstanding job with your new location. So excited for you Jim!
Pretty much what everyone else has said. Ive been to every vape shop on the east side, this is the one, and its not even close. Best selection, best location, and most importantly best customer service. If you check my profile you will see it has been around years, and I do not do very many reviews. So when I do a review, its not because the customer service was great, its because it was the best. Every person there is great. They pointed out the best product for my needs in both devices and juices and nailed it. Simply the best vape shop on the East Side and maybe in the state. Seriously, thanks guys, you got a lifetime customer.
Amazing experience, great service, cheap prices and the owner Jim is very relatable and friendly. Highly recommend.
Great variety, best service in Seattle. And, they hooked up 10% off with their awards program. I don’t live close, but will go out of my way to support these guys. Not many vape shops around as solid as this one!
Went in for the first time today and met Zach! He had my vaporesso pods that seem to be non existent in downtown Seattle so i was happy to find they had them here which is super convenient to get to after work. They have a super awesome rewards program that actually makes you feel like you are being rewarded! You get 1 point for every dollar and at 50 points its $5 off, 1000 is $10. This is the best rewards program Ive encountered and definitely makes me feel valued as a customer and a incentive to keep coming back! Its right off the freeway which makes this a awesome and quick stop with easy parking (and even dominos nextdoor if you need dinner).Dope little spot, easy to get to, Zach was super awesome, great rewards program, shop is clean, chill, and aesthetic! Definitely my new fav vape shop by a land slide and will be coming here for any vape needs (:
Jim is knowledgeable and fun to talk to for a while. Super helpful and always a great experience when I go in there. Lots of sample on deck to try, new flavors every time. And always getting hooked up. Join the rewards program as well. Check this place out for sure, bring your friends.Shout out to Jim and Jason.
Had a great first time visit at VapeSavy. The owner ran the front counter. Very personable and knowledgeable. The pricing is fair. Great selection and a sample bar. They have a reward/point system to help you save on future purchases. My girlfriend loves this place and Im certain we will back.
Vape savvy kirkland is my spot. I found the owner and general manager to be extremely helpful and knowledgeable with my switch from my old device to a new device under a new brand. Not to mention extremely friendly staff! I exclusively get my vape accessories/juice from vape savvy kirkland and will continue too!
This place is awesome and has incredible service (Tyler is awesome)! They also have VERY reasonable prices and a diverse array of vape juice ($20, even for 12 ml of nicotine!), good quality coils and a many different devices of various sizes. They are a new store but they know what they are doing and this is officially my new favorite store! It is much better than other local vape stores!
This store is terrible! I never will back. I had a lot of problems with them selling horrible products, super expensive almost 200 dollars vaper didnt last 2 weeks and went bad. they didnt change, they didnt do anything, they told me to get in touch with the manufacturer. I thought it was unfair and I didnt go to the store for over 6 months. now im back i got a new cheaper vaper for $55 dollars. and it only lasted 1 week. I went back to the store and it was the same thing, they told me to get in touch with the manufacturer. horrible store, poor quality products and no customer support. I will never come back
Great shop, great owner, great products. Nice selection and the ambiance makes you feel at home. Workers aren’t pushy and will take time to make sure you’re getting what you’re looking for. Excellent rewards program. 5 stars all day
Stopped in the first time because there was a foot of snow outside and this was the closest shop to my house. Im so lucky I did! Jason and I spent about an hour talking while I warmed up, and he introduced me to what are now some of my favourite juices. The next time I stopped in I met Jim, and was treated just as familiarly. I dont stop in often, but when I do its always a treat to be welcomed like one of the guys. Thanks, lads!
I had the opportunity to stop by this store early May, and let me tell you about these guys service! Most friendly and knowledgable staff when it comes to electronic nicotine devices. Insider know how on all new E-cigs, vape style cartridges and more. The staff is always willing to make sure the customer is happy no matter the price! Will be visiting again soon.
Been a customer since the first location! amazing people, knowledgeable on almost anything vape related and can never beat the prices! best shop on the east side hands down!
Every time I go, he is out of the same juices and coils. This is why people dont come in. Order off line or go somewhere else.
Clean & inviting shop. I am new to vaping and have been to a few places but wanted to check this one out. I am so happy I did. All my questions were answered and my vape juice was the best yet. Best service by far. Thank you
I went into this store hoping to find a replacement part for my vaporizer. Jim was happy to try to help even though it probably would mean I wouldnt buy anything.The store is very nice and well packed with everything one might need.
Jim and Tyler are awesome! They helped me get setup and answered all of my questions quickly! Definitely recommend this shop if you’re new to the vape world or already an expert.
I am a Nurse Practitioner and have been suffering with terrible sudden leg cramps at night for on and off for many years and recently for over a month straight losing many hours of precious sleep. I’ve tried everything, I thought. Magnesium, papaya seed extract, calcium, mustard, salt, pickle juice, I’m always hydrated, even tried tying a string around my ankles, and sleeping with my legs on a heating pad. I can’t stand anything mind altering and had been hearing from the occasional friend about CBD for pain but no experience with spasms. When I went into VapeSavvy I asked Zach about the CBD and if it might help with my issue. He was so kind and so knowledgeable and helped me choose the the delivery method that was best for me which turned out to be the salve and OMG! The first night I used it…no spasms. Maybe it’s just a fluke. The second night I used it…no spasms. I am so grateful and will of course continue using it and telling my friends who also suffer with this to give this a try. A good night sleep is priceless.
I love this place and won’t go to any other store in Washington. Good product, educated employees, amazing atmosphere and what I want out of going into a vape store. Much love to these people and their business!
Top notch hands down one of my fav vape shops to go to... and their e juice is fire frfr.... And their 25% off discount good e juice starter kits are a lil pricey but great customer service....
If you are in the Kirkland, Redmond, Bellevue area and you need to get vape products, coils, tanks, juice etc. or get informed - Don’t go anywhere else!Beautiful clean fun atmosphere. Music playing big screen tv (and I hear they are getting another flat screen) to watch the games, lounge area with a comfy couch a cool place to hang out and or catch up on some emails.They earn 5 stars because they never let me down. You will find something at any level of vaping, tons of options in devices and they have a bar section where you can try different flavors, and if you sign up on their members reward plan you have access to more discounts.Their staff is knowledgeable, super friendly, upbeat and personableWether you are new to vaping or not they deliver great customer service.The only vape shop I go.
They really know their stuff! You need suggestions, have doubts? Come here! They will always find the best options for you, plus the rewards program allow you to safe. Very kind people, always there to help you, love to shop here !
The owner is an awesome dude to talk to and to discuss the product that he sells, from juices to mods! Definitely recommend anyone thats looking for a reliable vape store to go check this place out!!
Great knowledge and nice selection of products. I know I can go in there, tell them what I like and I get just that without them pushing stuff I don’t. Super friendly and would highly recommend
Great store! Great Atmosphere! Great selection of juices, even exclusive UK juice, ZAP! Starfruit Burst is our new fav! Great work Jim :)
This is the only place I purchase my vape products. Knowledgeable staff that will go the extra mile to get you what you need. They also offer a fantastic rewards program. They are open everyday and the hours are convenient.
Chris and the rest of the staff are super helpful and friendly. They also have a great inventory and prices.
Amazing service, owner is a great guy and they offer one of the best rewards programs Ive seen. If I lived a little closer, this shop would be my go-to. Easy 5/5
Zach helped me today, very friendly and informative to get me the best deal & vape! the swift brand is super delicious!
Outstanding experience at this store today. Got a nice set up and great, knowledgeable service. My new regular vape shop!
The staff are nice but the prices and selection are worse than their online competition
Great spot, the staff is knowledgeable and will ask the right questions to find you the right products for your needs.
Always a pleasure coming in. Very helpful and friendly staff! Robin especially has reallly came through when I needed help. Theyre all amazing there though 😊
Best vape shop in western wa.. I dont care if you live 50 miles away this is a must go to place. You will be treated right and get way better deals and products than you would elsewhere. Head to vape savvy and Jim or Jason will take care of ya.
Great staff. Great selection. Reward point system actually worth it
Helped me pick the right vape for me, and helped me out when my Baton was having issues. Great customer service! Only place Ill be buying juice and batteries from
Been my favorite store for the last 7/8years! They have the best deals and always give helpful input!
Absolutely great experience, wonderful customer service, and very knowledgeable. I thought it was gonna be pricey walking into a bougie looking place, but the prices were great too.
Great shop and very knowledgeable people behind the counters. Also super down to earth. Best shop around.
Super overpriced. An alright selection of juices. Just shop online.
I fully recommend Vape Savvy to any and everyone. They have a great selectiom of vapes and juices. The staff is very welcoming and friendly!!!
Great selection & prices!The Owner is Amazing & deserves everyone’s support.Also the rewards system is awesome!
Wonderful experience very helpful, Zac very good work ethic and cool tattoos 10/10 will be back.
Very friendly and knowledgeable, always happy to see me when we come in. Try to come in weekly to test new flovors. Also has great deals and prices.
Trent is amazing! Very knowledgeable and friendly :) Ask him for the pink nicotine nipple special!
Highly recommended, Great shop, perfect selection. Jason is an enjoyable individual to interact with. Appreciate all your help man!!
Fantastic service, knowledgeable employees, great verity of juices and good selection of tanks mods and nic salt devices.
Went in for boton Juice and left with a new vape ,3 juices,and a new bong so thanks SAM YOUR THE MAN ..... Sams the best
Stopped in to ask a couple of random questions and got the best answers and customer service from Trent!
Amazing prices, great stock, amazing customer service. Everyone here is amazing! 10/10 would recommend.
Love this place been looking for a good vape store since I moved here from Cali and this place is the most resourceful vape shops around the kirkland area
Its a rarity to find a place where the service and knowledge are at peak performance. That is what I found here in my experience. I am glad to have found this place. I recommend it.
Super helpful staff, even when I have a stupid problem, like I cant open a vape juice bottle. Def check them out.
Best Vape shop in Seattle area, highly recommend them. Great service and The best people
JIM AND THE OTHER GENTLEMAN THAT WORKS THERE ARE VERY KNOWLEDGEABLE AND THE CUSTOMER SERVICE WAS AMAZING I WENT IN THERE AND JUST TALKED ABOUT VAPE FOR 20 MINS SUPER SUPER HELPFUL IN FINDING THE BEST SETUP FOR ME
They were super nice and friendly. Thanks for helping my wife with her vape thingy
Solid spot and the staff is super amazing...thanks guys oh and before I forget the in house juice (house of blues) is Fuego, yu be the judge
Awesome customer service. Nice shop. Loyalty program also is a benefit!
Absolutely perfect like every other time I go! Love this place and would recommend to anyone visiting for the first....or 1,000th time!
Nice staff, good stuff and great customer loyalty program.Staff is also knowledgeable.
Excellent customer service ! Best selection and best rewards program. Super cool people !!!
In Recovery and the owner is too! Recovery friendly atmosphere and lady working there was super sweet :)
Chris was amazing ! great service, great conversation
Great environment and had everything I needed for low prices. Customer service was a good experience.
Super helpful in my time if need while stuck outside the vet all day! Thanks again!
Wonderful. Kind, friendly, helpful. Ill definitely be going back.
Great store, why go anywhere else supper helpful best prices.
Best vapes and vape accessories in Gielinor. Cant recommend enough.
Great place zac helped me out and is super nice and helpful thank you
Wow! Great product selection and excellent customer experience.
I love this place! Always friendly and always super helpful! Thank you!
Amazing service, great staff very knowledgeable.
Great staff Great Prices Great Selection
Cool spot had what I needed
Great customer service.great prices.
Very little selection on disposable vapes
Good selection and nice staff
Jim is 👍Very knowledgeable
Jason is super Awesome
Not at all impressed.
Friendly staff and conversation!
Great service!