Amazing service, ive gotten to know the owner and i can promise by supporting this shop u are supporting good people as well
Best vape shop in the area! Super friendly employees, and the owner is really helpful if you have questions. They have a wide variety of items, and they also have a good amount of stock so youll never leave empty handed. They also have a rewards program that gets you $$ off your purchases. Highly recommend this place!
Store owner went above and beyond! Product wasn’t in stock. He went out and got one for me next day and texted me to let me know. Best customer service, very knowledgeable about products, this is THEE vape store! Could not recommend highly enough :)
My favorite workers and boss. Never left the building without a smile, but theres more stuff that even that!I advise you to ask about all the interesting stuff they have in the store, some of it WILL blow your mind.
Super friendly and knowledgeable staff. Fair prices. All great things to say about my experiences here!
Best family owned vape shop in Seattle and awesome customer service. Stopped by for some premade coil wraps, because rebuildable supplies are tough to find nowadays.If you’re hardcore into building your own coils or you haven’t tried it, I HIGHLY recommend coming here and picking up the Zeus X kit for $75, as it is not found at many other vape shops. For cotton, any major cotton brand will do, but if you can find, I recommend the Cotton Bacon brand. Once you try vaping with an RTA/RTDA, you will realize just how much flavor you’re missing out on. Plus, it’s like having a brand new atomizer for 3-5 days (depending how much you vape) and once you start to get the hang of swapping cotton, it should only take 10-15 min to do. The other bonus w/ rebuildables is you don’t constantly have to buy packs of stupid proprietary coils specific to your tank; instead, when your vape starts tasting icky, simply change out your cotton as often as you prefer. Any decent brand of coils will last you 3-4 months and can cost as low as $5 and at most $20. Any questions or if ya need to special order supplies, ask Xhale to hook it up and they will order for no additional charge. Highly recommend!!
Sami is the man. Great customer service is a huge reason I come back. Highly recommended
Sami was friendly and helpful. Nice shop…large space and clean. And most importantly for me, he was open late. Thanks Sami.
I bought some GOOMZ mushroom gummies on Saturday May 18 and they are just normal gummies, do not throw your money in the trash when buying this product, they did not cause any effect on me.
They always have what I want unlike all the other ones.... and their customer service is top notch.... thank you guys... Bryce you are the 💣
Great deals, wide selection and great products! By far the best shop in Kirkland.
So friendly. The owner is really helpful and they have a lot different types of vapes
Really appreciate Sams input so very knowledgeable! Kind. I will now come to Sam. Thank you
Sami is awesome and runs a tight ship. He has the best prices and a great range of products. Highly recommend!
This shop is my favorite shop, Sami is so helpful all the time !
I love this place! Great selection and service
Stumbled upon this shop after having a couple drinks. The owner was working and was super nice and had a great sense of humor. I was interested in upgrading some of my current vape kit and he was super helpful at finding me something similar to what I had. Definitely recommend this place. If i was local I’d stop by all the time.
Sami was super amazing today. Very knowledgeable and helpful with everything I asked about. He knew of a compatible piece from a different model that got me exactly what I was after. This place always has a great vibe and I highly recommend.
We were headed back to go home from our birthday vacation that we spent in Leavenworth 6 to 10th , and we decided to stop by so Joe could get a belated birthday gift at the end of his birthday trip and the guy at the shop was extremely helpful he showed us how to put together the hooka we bought.
Friendly customer service and great selection!
Hit and miss. Visited 4 times, 2 of which they werent open during their business hours. Currently have a sign that says theyll be right back, no eta. Number they offer for you to call goes straight to voicemail with a full mailbox.Other 2 visits were ok, but I was assured a juice wasnt an iced variety and it ended up being heavy on menthol. Location is convenient, service is practically non-existent.Update/Reply: I appreciate that you have updated hours and have offered a replacement juice, but the juice really is not necessary! I will be more than happy to visit in the future and give the shop another shot.
The owner is amazing? Thoughtful, and very knowledgeable! Super convenient hours &Location! Come to this store! Support this guy!
Amazing! Best prices, authenticity and selection. Not to mention customer service is the best I have ever received. I drive from Seattle just to see Sami and am a customer for life. Best shop in the state!
Love this shop. Had a full shelf of quick fix 6.1. The newest formula. Bought 6 kits because the pricing was awesome. Opened each kit, called the lab, verified the batch numbers and they are all legit and good for another 2 years. I will deff be coming back!
Had to leave a review for the great customer service from Sami!! Helped me find a good menthol vape and also another one I havent tried before. I definitely will becoming back!!
Great store, nice new spot. Appreciated Sami’s customer service :)
Best customer service ever. Sami was really great and recommended us great stuff. Would love to come back again.
This is one of the best vape shops in the area, super cool store with a great selection. The guys working there are awesome too, not only friendly but helpful and knew their product. Customer service was the best Ive experienced. Definitely one of my favorite spots.
Been in this store before but this recent visit was by far the best and most helpful. Sammy didnt just point me to a shelf he asked what I was looking for and helped expand on that to help me find what I was REALLY looking for. And I actually walked out with a working puff bar from this store.
Good selection of vape products along with kratom and glassware. Only thing I could say bad would be high prices and still not sure of their hours as Ive gone over there before and theyve been closed in the middle of the day when Google says theyre open. Other than that would definitely recommend especially since its the only smoke shop in the area.
Sami (the owner) was extremely helpful! He took the time to find me exactly what I needed/wanted, and made sure everything was more than satisfactory. :)
Abdul and Shawn were very helpful in my recent visit to their store to buy a gift for a friend. The item was not to his liking and so I returned it and though they would probably have to eat the cost because it had been used, were happy to exchange it for something else with a small restocking fee. Their store provides a little hip diversity in stodgy old Kirkland! Lots of color, lots of selection, lots of ways to get through these rainy winter nights!
Great staff, Great choices. You get points when you buy things and can redeem for money off. I really enjoy both locations of this store.
Sami was great, knowledgeable and helpful. He really cares about his customers. I will for sure be coming back to his shop.
Sami was very professional and helped me setup a new mod and showed me everything I need to know walking me all the way through it
Sami is awesome, I was there late last night before closing and he gave me really good advice and help. Tons of products and very knowledgeable on what is what. Thanks Sami !
The owner is super nice and very knowledgeable. So much selection and great prices. Definitely worth every penny. Do yourself a favor and visit this place.
Thank you sami! I just moved here and my vape has been so hard to get a new coil for. He helped me find a new replacement and even gave me an amazing discount. Really took the trouble out of finding a new coil. Definitely my new vape store
Very knowledgeable of all products and very helpful. Highly recommend going here over other stores
Great customer service! Very knowledgeable with thier products. Good prices. Ill be back!
I came in looking to replace a glass piece that broke and ended up leaving with a new piece, vape and some juice, all for a pretty decent price.Customer service was great as well and the person who helped me was able to work with me through everything pretty smoothly.
Xhale has fantastic staff & services. I have a pleasant visit & experience with the employees every time I come into the store. I absolutely have no reason to shop anywhere else!
This shop is excellent..the selection of products is incredible and the staff are genuinely helpful and friendly. The manager, Abdul is phenomenal as well as his nephew (?) who also works there. A few weeks ago I bought a TFV4 tank for my Segelei battery and which was an excellent recommendation. Then this past week Abdul sold me (not a hard sell either) a TFV8 Cloud Beast which truly delivers the cloud. Abdul was very patient and helped me out the following day with an issue o n the TFV8 that was quickly resolved. Hes very easy going and wants to make sure youre happy before, during and after the sale. Rare quality in service today, but its here. I wont go anywhere else for vaping products and wouldnt hesitate to send anyone here.
Best shop I’ve seen in king county so far, everything was cool, owner explained flavours and brand differences, then replaced disposable vape that we purchased, but didn’t like the taste, without additional cost!
Rude and they will try to hustle you. I asked for the cheapest vape battery. He showed me one, when I asked for one that Ive seen at a lower price he simply said no good and didnt show me it. I had to insist to see it. When i aske how to charge it he said its bought separately for an additional $6. Who sells a product with out the right charging equipment?? When I asked for my money back the 3 of them started to argue that thats just the price, one of them even raised his voice from across the room. Just bad customer service all around.
Impeccable service… Sammi hooked me up with a quality vape to help me stay off of the darts. Any time I’m in the area I’ll be stopping buy to chat and get the best bang for my buck. Thanks
Sami is the man! Great selection and service. Go here if youre struggling to find a specific juice
Friendly and helpful staff, fair prices, wide variety of products for vaping and/or smoking including hookahs (I only know what one looks like). I still remember my first time shopping here, I was interested in switching over to vaping and the guy that was working the counter was able to help:• find an easy to use vape that was a good size to carry around for about $100• find a juice that was good quality and inexpensive (some sort of Sour Blue Raspberry)• put together the vape for me as well as fill it with the juice• teach me the basics on how to vape properly as well as showing me how to fill the tank and adjust the watt/ percentageThey also will replace the coil cotton thing in the tank for you for free.
I was there at 7pm, and on google maps it says yall working till 8pm. Anyways, zero service. The guy was acting like he is doing me a favor. The price for hookah head was 4.99 and he said whatever prices comes to his minds ending with .99 cents. Moreover, this place has almost nothing about hookahs, as it says on the pictures here. Almost nothing, just couple items. I was very unhappy with the service, and everything else.
Good spot, best service
I usually go there and the customer service is perfect. I love it
Very good customer service! Gave me a discount without me having to ask. Good prices as well.
Friendly & personable customer service. Most employees are knowledgeable about e-cigarettes & vaporizers.Wide selection of e-liquid flavors, mg strengths & buy 3 e-liquid bottles get the 4th free. Most of the vap hardware for sale is new.Only Negative (4/5) Theyve never followed thru with contacting me back regarding special/specific purchases. Theyre usually wrong with the ETA of their next product shipment.
Tried to sell us a vaporizer without a recharge cord. Then acted like it was our fault. Took over an hour to get our money back.Kirkland should be ashamed to have this store here.Very disappointing and dishonest
Very knowledgeable and great customer service. Sammy the owner was very polite and eager to please.
They get 3 star on the friendly worker.. I didnt buy anything. But the guy there was real and very smart.. I never heard idk..when im in the area. Thats where ill go
Very friendly and helpful stuff and good prices. I’m 100% satisfied of this place!
New Owner, very personable guy, recommended me the product I should have bought in the first place. Better experience than the Totem Lake Cigar/vape.
Great shop !! Anything you need, to feel better, xhale has it. Ask for Sammy im Kirkland. Also stores in Issaquah / Bellevue
Rip-off, avoid this store!Walked in with the intent to get some in-person consulting with buying an e-cigarette. The guy in this store sold me a single eGo-T battery and single clearomizer for $65. A set of two batteries and multiple clearomizers sells for $69 at the joytech store, and you can buy that same outdated model inclusive of charger and clearomizer on eBay for $15.Before I went for the eGo-T, the guy also tried to talk me into a variable voltage battery for $130 (!). Variable voltage batteries sell for $30-$40 on eBay stores, from such quality brands like Innokin. Im fine with a bit of premium when buying in person, but not that.Im puzzled why someone can be so dumb to rip off people so obviously in times of internet reviews, jeopardizing the potential great business those smoke stores could have with the booming business of e-cigs. If the guy in the store (on 1/2/14 in the afternoon) wasnt the owner, I would have a serious talk with him if I would own this business.
Absolutely love this place more than any shops I normally go to even their issaquah location is super full of knowledge and products
Stoned teenagers or aggressive middle aged men stand behind the counter of this shop. The employees of this store know absolutely nothing about ecigs or vaping, to the point where it is kind of laughable walking in and watching the clerk try and sell a two year old piece of gear for triple to quadruple what it costs online.There are usually some stuffy people hanging around the couch area in the back of the shop. I have no idea why these vape shops think its a good idea to have couches to encourage their unwashed customer base to hang around longer than it takes to buy something and leave.The glass they have to smoke is 100% all from China, which I normally dont have a problem with if the prices are right, which they are not at all at this store. China glass is generally defective and fragile but that doesnt stop these guys from marking up pieces 600% from Alibaba.Avoid this store like the absolute plague.
I think Sammi is his name. Great service and very friendly. Great products too
Sami is very knowledgeable and has great customer service!
Educated me very well on Kratoms! Thanks Sammy and team 😁
Sami was great today 10/10 recommend stopping by
Amazing customer service. Quality merch. Clean look and good vibes on the inside.
Sami was very nice and super helpful in picking out a device!
Great experience! Very friendly staff and I would recommend them to anyone.
Sami was amazing! So helpful and so honest about what to buy!
Sammy was super helpful, helping with providing a solution with a very good product. 5stars for this spot!!!!!
Great selection!
Huge vape store with a vast amount of different labels and flavours.
Very friendly and helpful. Thank you for making a Puyallup resident feel at home
Amazing place with great membership prices Im gonna be back soon.
I love it here!!
Great Customer service and extremely friendly. Prices are fair.
They have an amazing selection of all things that you will find in a smoke shop!! The employees are well educated and there to help!!
Very helpful, kind and was easy going for helping you find what you need, highly recommended!
Sami is very helpful and nice. Great experience.
Sami the owner is amazing! Best vape shop in the area!
Sami gave us a great customer service
Great service, actually gave me options to quit vaping
The owner is very chill. The shop has a lot of stuff in stock.
This used to be a great store with great helpful people; this is no longer true.
Excellent customer service and knowledgeable assistance, thanks Sammy!
Sami was very nice and really, really helpful.
Sami was fantastic gave me the deals👌🏼👌🏼
Called and asked if they had a item I was looking for they said they had it I sat in traffic to get there and they didnt have anything even close to it. Thanks for nothing
Sammy was awesome. Making this my go to vape store.
Great service and help! Highly recommend
Best shop in town
Very kind owner and great selection!
Very helpful staff that is very knowledgeable about vaporizers and juice.
Great service, staff and selection.
Says you’re open until 7 right now, yet you’re closed.
Super great owner and business!
Great service and lots of options!
Always informative and knowledgeable about products!!
Good service good prices
Super helpful and they know a lot!
Great shop in the heart of downtown
Dog CBD treats
Very friendly and accommodating
Great recommendation!
Sami is great!!
Doesnt know anything about vaporizers.
Raheem was nice.
Great service!
Best vape shop!
Meh.