DTX Vapor

Ive been going here for a little over a year now and normally I get amazing service but today I got horrible service i went in with my close friend and this black lady with a shaved head asked for ID and thats okay but my thing is this lady every time Ive been in there has never once asked for my ID ever and my friend felt profiled because hes Mexican and he didnt have his ID on him because he had left it at home and she just had made me so upset that I dont want to go back if shes there I tell so many people about that place cause of the service and the best deals but thinking Ill have to find another smoke shop sucks because of what she did and how she said Im a manager and Ive been in the customer service business for 10 years and how she handled this was completely wrong I understand asking for ID but coming to this place for over a year and this is the first time this lady has ever asked for my ID it sucks but while this lady is at this location I dont think Ill be going back she made me furious by assuming stuff and made my friend very uncomfortable but axel and the others have always treated me well but this lady is not it for the customer service or hospitality and I know cause I have my customers follow me to the places I go for my service see you just said in your reply that has to be with someone that has an ID and I had mine my problem isnt that part about asking for ID my problem is how aggressive she was and how this lady has never asked anyone for ID not for as long as Ive been coming there Ive never once seen her ask for ID so why did I get turned away if you yourself just said that they have to be with someone that has an ID make that make sense

Horrible customer service, the workers here are so rude and unhelpful. I ask simple questions about their product they should know and they’re snippy and they don’t know anything. Couldn’t ask for worse local staff, they should all be fired. Waste of money and time and no managers ever answer emails or calls. DO NOT COME HERE

Its pretty s***** of the young girl asking me what coupon get a bottle for a dollar or 50% off well she used the 50% off because she knew I would have to pay more money on two bottles cuz I could have paid under $30 but two bottles but she rang it up 50% off so I would have to pay $40 for two bottles its pretty s***** of employees

Great shop with many choices. Friendly knowledgeable staff who are more than happy to help with any question you may have. Prices are competitive. They even have an over stock section that offers half off of their juices. This is a store, not some shady lounge like most vape shops. Just one more reason I prefer DTX over any other place. Highly recommend them.

Hey axle & the crew:thanks for always being patient with me since day one & helping me out when something occasionally goes awry with my kit & having a solution - like tonight..really “above & beyond” guys!

I use to buy online, but this store has it all. Local shops sell coils at 7 or 8 dollars a piece so I would get 5 coils online for about 18.00. This place does the customer right and will sell all 5 coils or the full box at the same or lower price! The staff is very knowledgeable and friendly. Wont be buying online or anywhere else anymore. Highly recommend you give them a chance!

Ben was amazing! He was super patient even when I took forever to figure out what the heck I wanted. He took his time going over all my options and was very patient. Cannot recommend DTX enough. I wont go anywhere else.

Finally found a vape shop I love!!!! Huge selection with people that know what there talking about and have great customer service. Owner is a great guy that is also extremely knowledgeable and strives the find the best juices and mods out there

The staff is great and always helps me with any questions I have. A ton of products too, you can’t go wrong! Check them out

This vape shop is one of the cleanest and nicest shops I have ever been in. I come here because the people are very educated on the products and hardware. I never leave disappointed and I love coming when Ben works because he makes me laugh.🙂

Great dudes work here and know the products. Solid. Second store in Flower Mound too. JR

This place is amazing! Eugene was absolutely wonderful, he was so helpful and caring . I will definitely be coming back here to see him 😊

Ben was super knowledgeable and helpful & this store is all-around fantastic! Great rewards system & a HUGE selection! Highly recommend :)

Eugene was amazing!! He’s very knowledgeable he definitely knows his stuff!! Great experience will be back soon!!

Unrivaled service and inventory. When they say they will special order a product, they follow through

Awesome experience! Eugene was a huge help looking for a new mod. Thank you so much!!

One of the nicest vape stores I’ve ever been to! Both locations have a great selection and great prices! This is my new go to vape store!

I was far from home and needed help. Was taken good care of. They had what I needed and I was back to happily vaping away.! Lol

Great customer service & great products! Will definitely come back!

Best vape shop in town, great selection of mods and juice and the only shop that carries the hard to find mipod pods I use.

Good selection fair prices knowledgeable staff one of the better choices in this area

Knowledgeable staff and friendly demeanors. Plus the various products offered is cool as well.

Very condescending when answering your questions and unwelcoming. They made me feel they wanted me to leave

I bought a Puff XXL. Not even after 10 puffs it was out. Went to the store and they didn’t do anything about it. Just wasted $17 on nothing.

HUGE variety of juicesVery friendly staff that was super helpful and knowledgeable

This its the best store for buy vape and cbd oil great men help me with my purchse

Mikey & Lucas always provide great service

They sell premium juices and all of your vaping products at a reasonable price!

Awesome vape store!! Great staff and lots of choices!

Eugene was very helpful & knowledgeable, come come see him ASAP

Large selections of mods, liquids, and atomizers. knowledgeable staff and good prices.

Super clean store and good customer service.

Amazing service and wonderful staff!! Will come again!!

Great service, great selection of vapes a

I got a vape from here. And its a good vape

Best Vape shope in town

Awesome place, great staff

Perfect customer service

Great prices

Great service!!!!

Awesome one

After two years, they never have the juice I want in stock, they always suggest the store in Flower Mound. If Flower Mound is always in stock, why should I even bother going to the place that is in my neighborhood. COSTAL CLOUD citrus peach salt nicotine 35 to 50.