Gourmet Vapor

The options they have for disposable vapes is like a kid in a candy store! I love it! Will be back asap, I specially like how well maintained the shop is. Everything is always super clean when I enter. but the best part about it all is the deals they give, lately everything has a discount option and not a lot of stores do that nowadays:) 10/10 would come again

Best employees out there.. Connor, Hailey, and John always take great care of us.. my dad goes to the same shop and has for years before we finally switched over to using these guys based off my dads positive experiences.. the employees are knowledgeable and aren’t afraid to admit when they aren’t sure of something and will look up details they don’t know off the top of their head for you.. I’m always treated like a friend by the staff! It’s also a Super clean shop which is always a plus! And the store itself is massive unlike many of the tiny shops in the area so you aren’t standing ontop of other customers! 10/10 will always refer people to them over anywhere else! Plus I’ve never been sent away without a pod for my vape which I feel like was happening regularly at other shops prior to the switch!

This place is pretty cool. It would be extra cool if they served cocktails in their little couch/lounge area. With all the mighty logic and wisdom of the state of Utah, unfortunately you can only get 24 mg refill bottles or less. But you can buy disposable Vapes with a higher concentration. Through no fault of the retailer I was a little disappointed. They have a great selection of pretty much everything you need to vape. Sadly I forgot to ask about the magic mushroom spores advertised in the front window.

I was looking around and I had my heart set on a new novo. The gentlemen who sold it to me was very knowledgeable and super helpful. He even helped me pick out a new juice, my new favorite. I really wish I got his name, he was a superstar!

Great selection on every front. From disposables, to juice variety, and the pod systems/mods they have are great!Not to mention customer service! Immaculate people work there who really care and are genuine! When they didnt have a product I wanted, so they recommended me one similar that was just as good, with a discount, and they also have a waiting list that they put me on for when they get their next shipment!The vibes and people are great, I highly recommend coming here!

Great people work here who really care and are honest with customers, which I can appreciate. Theyre so nice and the atmosphere of the shop is on a whole different level.Great selection ranging from disposables, juice flavors, to systems as well.Recently went in and a girl recommended me a new brand called Off Stamp, which is a disposable with a portable power bank, and I was hesitant at first, but Im so glad I got it! This thing is so cool and the flavor profile of it is amazing!I will definitely be coming back to this place!

Gourmet vapor has the best customer service ever!! Hands down has the cleanest vape shop I’ve ever been too. And has all different types of disposable and juices. I will be going back no doubt.

I LOVE this place! Very friendly and helpful staff. They also had a large selection of product! Will be returning soon!!!

I drive out of my way to come to this shop, these guys do it different! One of my favorite things about coming here is the wide variety of salt nic flavors.

This place is neat and has a great selection. All my favorite products. Connor helped me find what I needed immediately and I was in and out of the store in no time. Thank you!!!

More wonderful people work here. They won’t hestitate to give you a good deal, and work hard to find what you need!!

Best vape shop! First time in and had the pleasure to meet olivia. Who was a tremendous help. She was very knowledgeable about every product they carried. Also very kind and genuine with all her recommendations. 10/10 customer service

Amazing shop with a good selection and prices. They offer a lot of perks for their customers and have an awesome lounge and vibe. Workers are also super friendly and provide excellent knowledge and service. Highly recommend! Plus they price match!

This is hands-down my favorite vape shop. The people there are always extremely friendly and helpful every single time I go in, which is as important to me as selection, price, etc. They have a GREAT selection of juice, by the way. I can always expect to get my favorites, but if I want to try something different, there’s lots to choose from. I particularly appreciate the points that you can earn when you shop there. I was able to save five bucks just tonight! I live in Brigham, but will happily make the drive to Ogden to visit Gourmet Vapor when I need vape supplies!

Dont go here. The staff is rude and annoying. Pick a different shop. Seriously, youll thank me later.

I recently visited here for the first time and everyone was so nice and helpful. They helped pair me with flavors they thought would suit me best and they were so friendly I really felt like I was their friend. Hailey really stood out to me with her awesome service and kind smile.

Walked in for specific vape pod, the girl at the front desk said they didn’t carry that model and immediately was on the phone and found it for me a few blocks away. This shop is a prime example of good business!

Not sure what happened to my last post! I guess you pick and choose the posts you keep. But once again great shop and lots of choices on disposable vapes but way to expensive. For the same item I get in Layton was ten dollars higher at your shop. I guess I need to drive to Layton witch Is unfortunate.

Absolutely love this place. Customer service is always amazing prices are good and the vibe is amazing. Definitely my favorite shop

So I wont be coming back to this place. The two ladies behind the counter acted like they didnt want to help me. Felt like more of an inconvenience when asking questions about my new mod I bought. Nah I am good Ill stick with Blue moon vape

Really good example of needing to hire good people consistently. I was very impressed when I went in one week night a few weeks ago but then today made me never want to set foot in that place again. The clerks would barely speak in an audible tone or volume and treated me as if I knew nothing and they were doing me a favor by being there at all and offering almost non-existent customer service. As much as I liked the convince of the shop, customer service is a bigger issue than driving a few more miles. Good luck to customers who want decent service its hit or miss.

All of the employees are absolutely phenomenal!Easily the best vape store Ive ever shopped at. Prices are the cheapest, while quality is top tier! 10/10 100% recommend. Conner is the perfect manager here! They go above and beyond! Thank you Gourmet Vapor!!

Truly one of my favorite shops, olivia is always so helpful and has great product knowledge.10/10 will be back again!

Amazing shop! always willing to take the time to help and be patient. Awesome vibes and the manager, Connor, is customer focused and so friendly.

Its not really bad overall in fact the staff is friendly and helpful has a really nice vibe to it couch in the waiting room.... But they over charge on everything minimum 20% mark up compared to any other vap shop, you can drive 3 min down the road found the exact same product for less, granted its gonna be a more getho environment..... But how long do you wanna hangout inside the shop just saying

Great staff, managers cool, good selection of products and pricing is fair! Would def recommend to everyone I know.

This is my go to shop for now on, Sarah and Corner are always helpful and have good input when trying new products. Highly recommend for anyone

Went in the other night and Colby helped me out with some new juice! He was very helpful and like everyone there gave great customer service. They have a Ton of different juices whether house or premium! Great atmosphere and in my opinion the best rewards system in Northern Utah! Been going there for the last couples years and Ive never been dissatisfied! I Highly recommend this place!

I love this place!! Hai5ley is the best. She helped me get my first set up and the flavors she recommended are awesome!! Great selection, Great customer service, knowledgeable staff, comfortable atmosphere. Im never going anywhere else!

They mixed juice for my grandma for years and have always been super helpful. Tons of options and a nice lounge!

It was my first time going to a vape shop and I was a little unsure of what flavors of juice I would like. Julia was very nice and recommended her favorite brands and flavors. 10/10 exceptional experience

This is by far the best shop Ive been to. They know what theyre talking about outstanding customer service! Very good selection of juice and mods. I feel like its 5 shops in one. They will always have my service. Ken does his job very well and gives the love! Amazing shop!

I’ve never had any issues with Gourmet Vapors. They always have a great selection of juice, the staff is so friendly and usually remembers what I like. I asked for a product to be ordered, something had fallen threw and Ken was kind enough to make it right with me. I’ve heard everyone else say they like this or that place more, but I’ll never change my mind! Thanks team! Job well done.

This store used to be awesome, but just over the last year has taken a major dive in customer service. During COVID I have been ordering my juice online to pick up at the store. My most recent order of almost $80.00 in juice, I called 2 days later and was told “it will be ready tomorrow” over and over again! Then when a week had past and the final time I called to see if it was ready I was told “the person that makes the juice wouldn’t even be in until next week”. This same issue happened last time I ordered also. I have used this store since it opened its doors and I have never seen a separate employee just to make juice. It seems this store is now run by lazy kids that just don’t care. There are SO MANY more places to buy juice, even online; so my advice, take your money to somewhere that actually cares about its customers. More than a week for an order of juice is absolutely ridiculous! I could have ordered some online from a different company and had it shipped to my door by now!UPDATE- so while writing this review I decided, before I post it, to run into the store and use all my reward points (because I will not be shopping here anymore) and ask some questions. Low and behold there was an employee in the juice making room and when I asked about them making juice I was told the employee was “MAKING JUICE FOR ONLINE ORDERS”! So not only was the customer service terrible they also lied to me out right!I’m sure this review won’t change or amount to anything, but I hope it helps anyone looking to order juice if you are days or weeks away from running out.

Good place friendly service. I have had only one time going in where the gal behind the counter seemed grumpy but she wasnt rude and genuinely tried to be kind and courteous so it would seem they are human lol. Great place and great deals if you sign up for the program edit: I have had a problem with cardos bought separately they do not work so just buy them in the three pack never had a problem with them then.

Great first time shopping experience at Gourmet Vapor. The shop was busy, but staff was quick to welcome you and meet your needs. Juice selection is amazing as well as their mods and tank selection. I would recommend to others to visit their store. You will not be disappointed. The 1 star reviews are not accurate of the experience I had at this business. Thanks!! I will be back for my vaping needs.

The staff is always super helpful and knowledgeable. They try to save me money by letting me know about deals and promotions. Speaking of those they have a members program and will text you coupons once or twice a week. Just today the sales rep. Cesar told me about 30 percent i could save i bought more and paid as much as i originally planned. The only reason i didnt give 5 stars is that once i went in looking for replacement coils, they were out of stock and a different sales rep not Cesar lol offered me a different coil. That coil it turned out didnt work with my mod which i feel he should have known seeing as i showed him the mod when asking for the coils originally.

This is my go to place for all of my vaping needs! Very friendly and Knowledgeable staff!

I work at Gourmet Vapor in Ogden,UT and I have seen a lot of vape stores in my life but this one has to by far be the best I’ve ever seen. All of the employees are amazing and they welcomed me as soon as I walked through the doors. The owner Kacy is by far the best boss I’ve ever had, he takes customer care to the next level and he has this way of making you feel welcome the second you meet him. Linda is another associate and she knows her stuff. She always puts the customer first and she knows pretty much every question about any mod or tank we have. Shelby is another associate and I learned everything I know from her, if I have a question about anything these two girls are my go to’s. I haven’t met the rest of the staff yet but I’ve heard some amazing stories. Most stores will tell you they have amazing customer service but it’s not always the case, in the case of Gourmet Vapor, they have the best customer service I’ve ever seen and they genuinely care about the customers, even before I started working here. I love everything about this store and they have some of the best selection of juices, mods, tanks, coils, and disposable mods ive ever seen in Utah. If you’re ever in the Ogden area Gourmet Vapor is the place to be!!!❤️❤️❤️

Best place in town to go to for all vape needs. Linda was amazing with helping me get what I need

Great store fast friendly an had what I needed. Seems like most vape stores dont carry coils or disposable tanks just so you have to buy a new tank for more money. Not this place.

Amazing Customer Service, and great prices. I Was Incredibly Impressed with Their Willingness to help me out, and Their complete understanding of What they had to offer. This Place was not my regular Vape shop But It sure as heck is now! Great work guys. Looking forward to Visiting again.

Awesome atmosphere and a very well educated staff. The only reason that I gave them 4 stars instead of 5 is because they were a bit too technical for my taste being that this was my first experience with vapes. Im sure that in time they will adjust to explaining things a bit better to the novice buyer, but overall a solid business.

Ive been using this company since before they had a store. Seen a lot of changes. Cesar is always very friendly and helpful. Kenny is starting to come around. I just feel like Im ignored when Im trying to get educated on a new device. I need an upgrade but feel so stuck with my old one because no one will be willing to talk to me.

The lady with green hair asked for my husbands number and hit on him even after he told her he was married. Made my husband feel very uncomfortable.

I have never been there before until 6/1/18.... very good customer service the young man that helped me ( conner) I believe THANK YOU SO MUCH! As a 1st time customer I must say Im very impressed, do to the fact that he had amazing knowledge about all the products I had questions about. I just cant thank you enough for your knowledge and service. I have been to other vape shops around town and I the workers at the shops knew nothing about the products in the store.I KNOW THAT I WILL BE A RETURNING CUSTOMER!

Was able to get in and find a good flavored juice and a nice 4 bay charger. He originally told me the wrong price, but lowered it back down to his original price when the charger was more expensive than he thought. Great customer service, highly recommend this place

If I could give more than 5 stars I definitely would! As soon as I walked in I was greeted by Austin who attempted to help me find a new atomizer for an old tank. He went back and tried to find it but was unsuccessful, although they weren’t able to find the atomizer their customer service skills were amazing! All 4 guys came out trying to help assist Austin. That’s when Kenny changed direction and tried helping me find a new tank. He was so knowledgeable on the products and instantly found me a tank that was compatible not only with my mod but my budget as well. The store was so organized and clean, I definitely found my new vape shop! 👍 thanks guys for the great service and friendly vibes!

This is the BEST VAPE SHOP, in the West!! Im from back East and Im so Grateful to have found Kenny and the Guys!! I wouldnt and havent substituted, going to another shop, due to their loyalty and kindness and neither will I! Great juices in house and stock, great atmosphere!! Lifetime customer-Fact!! Thanks guys, for all you do for me!!!! With Gratitude!!

Terrible experience. Went in once, was ignored for 10 minutes, and left. Uncharacteristically, I gave them another chance. The lady ahead of me wanted batteries, but the guy behind the counter told her they were old and not good. On a whim, after she left, I asked him for batteries, and he was only too happy to sell them to me (as if I hadnt heard what hed just told her). Just awful. If youre a regular, theyre probably ok. Ill never know, because Ill never go there again. Blue Moon is close, and theyre helpful there.

Always great customer service, the staff is super kind every time we go in (shout out to Austin). They have a variety of flavors, offer great deals often. And their prices are always fair.

This is, by Far, The Best Vape Shop, that Ive been to in a dozen states!! These guys are very informative and patient when Ive had and issues or questions about the 2 Vapes I have. I love their juices and flavors! I have sent so many of my friends their way, and will continue to do so!!! Kenny is The Best!!! And to all The Guys at Gourmet.... Thank you!!!!

Do not recommend buying anything from here, they do not know what product you ask for and will sell you something similar. Just recently went in and had a terrible experiance. Terrible attitudes and service, seemed always annoyed to have to help me at all. Also they say they price match but anytime I have asked they never would, just a bunch of lies I guess. When trying to buy coils it was brought to my attention I was sold a product I didnt ask for. Since I paid in cash they refuse to fix it. All I have to say is go anywhere else but here, they claim no one owns the business and there only a manager. Blue moon is right down the road and theyll treat you right drive the extra 2 minutes.

I went in to buy a new mod because unfortunately mine broke. I only had a limited amount of money but the sales person was so nice helping me. He helped me figure out what option would work for me. He cleaned my my old tank and helped me put it together. He was one of the kindest, most knowledgable salespeople to ever help me anywhere. Ive been going to vape shops for over 10 years and Ive never had such an awesome experience with any. Would recommend to anyone needing to buy new equipment or for any questions about the vaping process & products.

Great selection of premium juice. They also have really good deals on their products very frequently. Ken (the GM) has helped me several times and provided fantastic customer service.

Torn on how many stars to give. The employees are wonderful and knowledgable but they are always out of everything! Every time we go in they give us options for juice but then tell us they dont have it. 1/2 the time they are out of the coils we need. When we do get juice it is always good and the prices are grea . Just wish they would carry more of the popular flavors. We keep going back because of the atmosphere there.

I have no knowledge about vaps, but after a stroke and heart incident, I had to quit smoking. I went into this store knowing nothing. The gentlemen that helped me (3 total over 2 visits) were patient, and willing to explain the various products. I have what I need and am very happy with my purchases.

We were looking for a vape shop that made custom flavors or a wider profile other than the regular ramshackle that is offered at all the so-called vape stores in the area upon visiting their website and reading the review we went to check them out beware the staff is no help whatsoever seems like they think they are better than anybody who walks through the doors and everything that was said on their website is pretty much false they do not offer any custom flavors and they do not carry any spare parts for any models other than what they carry you have two people here who would definitely give this company a hard pass

Fantastic shop! These guys know their stuff! If you want to have a forever shop then go here and ask for Kenny , Chris, or Colbe. These are the top of the line guys. Try to avoid Garth if ya can. He can be pretty rude with his know it all attitude.

Great place. Great workers. They really help you out and are always looking to help you .I have only been there a few times but they were very helpful. My wife and I bought new Vapes and the tank on hers was messed up and leaking and they switched it out for a new one. I hear them teaching people who are new to vaping how to maintain their tanks and stuff like that which is nice. Also best of all is their point system for purchases seems like everytime I get free juice which is nice. Great place great people. Definitely deserves 5 stars .Update:July 28thI used to have nothing but good experiences every time I visited the shop. But this last time I went in about a couple of Vape juices, atomizers and batteries. I was only looking to get anywhere for 1 to 3 atomizer got the guy bring me up for 5 maybe its my fault cuz I didnt pay could enough attention when he was ringing me up. Then I went to my car and opened up the box of atomizers and change mine two of the five were already opened one of them was soaked in vape juice and leaked all over me and my car. When I went in to exchange it mind you I was just in there 30 seconds earlier the employee with long brown hair looked at me like I was trying to pull some sort of scam but this is Ben this is the second time where I purchased atomizers from here and they have been opened already. So I didnt feel it would be fair to let them have a 5-star rating when clearly they are not deserving for it at the moment.

Great customer service. Had an oversight happen manager made it right soon as it was pointed out. Really appreciate the great service and good products. I will be recommending this store and shopping here in the future. Thank you for making your customers happy!

I absolutely LOVE going to gourmet vape. The employees there are so nice and awesome to work with. Jake helped me and he was so amazing. I only go to very few places and gourmet vape is always my first choice. They have great prices and deals as well. Thank you so much Jake for helping me today and being so awesome.

Usually have great customer service have always gone here for my vap needs.As of now never again!! I spent 100$ on a vap literally 30 days ago, i called Saturday to talk to someone about my warranty as my vap stopped charging. The guy told me to come in Monday and they would send it in to get fixed and also give me a loaner. I explained i had just moved to American fork and if he was certain this was the case as i didnt want to drive all that way if not. He continued to assure me that was correct. Well here it is Monday i drove all the way up there to be told they dont send them in for repair and he would not trade me for equal or lesser value because it had a couple marks on it and said it had been dropped. Im 50 yrs old i take care of my stuff and told him it had not been dropped at anytime that it had been shuffled around in my truck console for the last week and a half i havent been able to use it.I further explained that a shop down here told me this brand does sometimes short out on the charging port... but this guy still refused to do anything. 100 bucks down the drain in 2 weeks and wont honor the warranty. Because of this experience i will no longer do business here nor will my friends and family.Extremely disappointed to say the least!!!!

Normally i love this place ...but Garth helped me last week and it was the first time in years of going here that i have ever had a bad experience. I came in and asked for Chris because he knows what i buy, and i was told by garth that id have to come back if i was wanting a discount from chris. Then when i asked about a mod that i was ready to purchase he didnt even come out from behind the counter to help me find one that i would like. I was pretty insulted the he thought i was looking for a discount

Just like the 5 other one star reviews with in the last year, worst customer service ever. I am guessing the guy that helped me also helped the other 5 people I even emailed with the owner and he was very Unhelpful just wanted to give me a discount to shut me up and would not take ownership for his employees not doing their job right. I will never return, Blue Moon vapor less then a mIle away are not sales people and very friendly. There are 10 vapor shops within a mile of this place pick another, you wont be disappointed. :)

2nd post:After a frustrating day of going back to the shop 3 times, the salesmen refusing to refund my mod that i bought less then 24 hours ago. I left and went home to write reviews on google and facebook, within an hour the owner Ken called me, he listened to me heard me out then insisted on me coming back to the shop so he could make it right. When I get there Ken apologized for the problems I had, gave me a new mod and a bottle of juice. Ken is a great owner, I was so upset before that i would have never shopped at gourmet vapors again, Ken won my business back by doing the right thing.For anyone who is having problems with Gourmet Vapor, Contacting Ken the Owner was the best thing I ever did.Thank you Ken, I will continue to shop and send people to your store!

5 stars plus. Ive been to my fair share of vape shops before my husband told me about Gourmet Vapor. He hated when I would go to one because he said, These places you go to are awful, I dont like it. They are dirty and the employees are always goofing off. He brought me into Gourmet about 3 years ago and since then I have only visited one other shop one time and that was for a friend.Gourmet is always so clean. I once caught a glimpse of where they prepare whatever juice you have in mind. I was shocked to see how clean that room was. The employee had rubber gloves on as well as a mask similar to what you see at a doctors office. If that isnt enough to make someone change vape shops, then maybe how friendly and hospitable every employee is will make you change.Im impressed with the lengths the owner goes to, to ensure his shop is always clean, well lit, stocked and attractive.The employees are, as I said very friendly and patient. It doesnt matter if I ask them the same question 100 times, they are always willing to take the time to give me an answer and on the rare occasion they dont have an answer, they will go find the answer for me.The juice there is awesome and there are so many flavors to choose from. They always have good recommendations for me and if it turns out to be something I dislike, they say come back in and we will take care of it for you.This is not your regular vapor shop. This shop is top notch and I will go without before I go to a different shop.These guys have taught me so much about every aspect of vaping, from mods to simple mouth pieces.I appreciate their honesty about the products they sell. If I have something picked out and there is something different that they may think will work better for me, whether it is more expensive or less expensive there is no hesitation in pointing me in the right direction.My 5 stars say I have 68 visits, so I know that number is low because I havent been a 5 star member since the first time I went in there. Not one time in well over 68 visits have I left disappointed.Bottom line, Gourmet Vapor is the very best shop you can go into. Its the cleanest, the most friendliest, they have the largest and best variety of products, they are the most knowledgeable and they have great perks for regular customers as myself. Highly recommended.

Place has really gone downhill.

The young man and young lady working was very helpful. They spent a lot of time helping me with my vape and getting new products-and I truly appreciate it. I was in there on 9/23!

Ive tried so many shops around Ogden and some else where and all the flavors tasted like crap, but Gourmet Vapors flavors have been AMAZING and the staff are very helpful and understanding people! Shelf and other vapor shops cant compare to these guys! Also, if you put them to a flavor challenge they either have it or will make it!

Great selection, lots to choose from. Tons of discounts and coupons sent via text after joining the point program. I dont care to much for the house juice but all the options for premium juice make up for this!

They were so helpful! Walked me around, explained how each worked,helped me find what was best for me with my budget. Lots of selections and the juice was really good too!

Never coming here again I spent way more money than I should have here every time I come here it’s for two things. Juice and an atomizer. Every time they are out of the exact one I want, so I’m switching atomizers and flavors every visit. This place cannot keep a normal stock in for the demand apparently.EDIT: I went to the competitor Vapor Mania and they gave this place the benefit of the doubt, when speaking to them about why I will no longer go to gourmet vapor, they said that it may be because customs has been holding vape shipments recently all over the valley so that’s why stock may be low. Although they mentioned that’s why they order double lately for that reason.

Outstanding service, and friendly to newcomers.Im a first-timer looking to transition from tobacco. Id done some research on vaporizers a few weeks prior, so I had a general idea of what I wanted. But I knew I wasnt quite at the point of making informed decisions. They helped me figure out just what I was looking for, walked me through a few devices functionality, and at the end, threw in some free e liquid.

Came in to buy a full vape setup. Asked if they included a free bottle of juice if you buy a full setup(mod, batts, tank, charger, coils). They employee said no and began to tell me that all the employees got in trouble for giving away over $40,000 in free stuff to customers this last year.1...Ive never seen a shop not give someone a free 10mil bottle of house blend juice to someone spending $150+ on equipment that is half that online with 2 day shipping(you pay more when u dont want to wait and its nice to hold it in your hand to see how it feels before you buy it so I I get it)2...that free 10mil is good advertising of your house blend and lets face it it prolly cost about $3 or less to make amd would have made the person feel like they got a better deal and got a hook up. I just wanted to try it to see if I liked it cause house blends are cheaper than premium and if it was good I could save some money.3...Im not one of those people who got some of that $40,000 in free stuff so dont treat me like I was only there for freebies.4...even after all of that I tried to buy some house blend before we left to only get told they only had 6mg nic in that flavor. No 0. No 3. Not like there wasnt a lil lab right thru that door behind the counter where they make it to order. Caught the impression he just wanted us gone. Not sure why. I came to buy a full setup and juice and now we will never go back there.*Update* called general manager after he replied to this review. He apologized for his staff and offered a discount and would make it worth my while to come back. He said he was going to work the next day 8-5 and to come see him. Took a Uber there at 330pm and walked in and asked for him. Was told he left for the day. No customers in the store, just the employees friends hanging out. Atmosphere was bad, like I interrupted their day and was a inconvenience to them. Asked about a juice again, and again all out of it in all nicotine strengths. Left kind of embarrassed for the second time. Tried calling the manager back to set up a different time to come back. No answer. Emailed him. No response. Called store 3 times today. No answer. I should never have gone back. Embarrassed twice and out $20 for uber. Will never go back. Not even for a free mod. Not going to give them the chance to do it 3 times. I will tell everyone about this shop with horrible customer service, arrogant employees, and not following thru with what they say they are going to do.

Very nice staff, and the one juice that I bought from them was good. I give it only two stars because they had no menu to look at juices and they list the recipes to their house juice that I liked so I couldn’t buy that particular juice anymore.

Bought a tank on Sat, it was not in original packaging because it was in the showcase. It leaked a tankfull of juice the first time it was filled. I took it back the next day and they refused to exchange it. I changed the coil and tried to fix it, but it still leaked. Gave them one more chance to exchange it today, they still refused. Ive bought all of my vape stuff from them since they opened, a $35 tank has lost them $100s of dollars in sales because I will never walk into that shop again. A business that does not back their product for good customers does not deserve to succeed.Do yourself a favor and dont buy anything that is not in original packaging. Or even better, find another shop to spend your money.

I brought my sister in today for her 19th birthday and Kenny helped us through the whole process to find the setup that would work best for her. 10/10 on their part for caring about their customers.

I went to a couple of different vape shops to try to find some pieces for an old KangerTech Vape that I have. No luck. I came into this shop and Linda was able to help me right away! She was awesome and knew exactly what she was doing. Not to mention the shop itself is a very nice place, Im quite impressed!

I am new in the area and used to vape while living in Australia. I came in here and Shelby was super kind and helpful. Highly recomend to anyone who needs anything vape related to stop in and pay her a visit.

Kenny an Conner are really awesome an fun to just chill with an there juice is tasty. There helpfull an patient when helping customers an helping people find find new flavors to try. Thats for this great shop. Keep it up.

My husband and I like to vape as a together hobby, and since we had driven past this place a couple of times, we decided to check them out one day while we were running errands, to see what sort of e-liquids they carried since were always on the look-out for new flavors.They wouldnt let us inside. We had our small children with us because it was an impromptu visit, they were carried securely in our arms, and the staff kicked us out because that was against store policy. Weve taken our kids into other vapor stores without any problems, so it came as a surprise that they refused to accommodate us, especially after we had driven a few miles out of our way specifically to see what they had to offer. There werent any other customers in the store either, so there wasnt even the excuse that the kids might start crying and cause a distraction. The staff just didnt want to work with us. I felt so hated and discriminated against, we will never go back.

The Service her is top of the line! This is my favorite Vape shop by far to go to!! They have great deals and I have never had a bad experience at all! Strongly recommend coming to these guys!!

Ken Barnes is an amazing person! He has outstanding attention to quality and service! I have never been disappointed with anything from this shop, nor anyone who works here.

I love this shop! I recommend it to everyone that vapes that I know. Kenny is an amazing person who always knows what juice i will like if he ever leaves Im never going back and Im burning the building down.

One of the best vape shops ive ever been too, ken barnes seems to alway hook me up whenever i go. They just got this new taffy vape in last night and the first 100 bottles of 120 ml juice is on 30 bucks, go in fast before they sell out, its tasty as hell!

All staff members are super friendly. Linda is particularly knowledgeable and helpful. The prices are reasonable, the hours are convenient, and the selection of product is pretty great.

They dont back any Warrenttys Ive had this happen to me twice now and they do nothing to help. The manager of the store personally contacted me and made everything right he went above and beyond to make sure I was taken care of and actually helped me in a much more respectful and professional manner.

Great place. They frequently go out of their way to help you find just what you’re looking for, they have a great choice in Mech mods, regulated units, and tanks. Also one of the best selections in premium juice

These guys are lames they ran a fundraiser in honor of my grandson. Its been over 2 months and still no contact from their corporate office. It seems they like to profit from bad situations. Absolutely Disgusting business ethics if you ask me

I love this smoke shop!! Lindy and Austin were so amazing and they were soooo helpful in picking out a battery and charger. They were super nice and listened to my concerns. Love this place!!!

YES!!!! BEST VAPE SHOP IN TOWN!!After visiting the smoke and vape shop off of Washington (Smokeres etc), AND SPENDING QUITE A BIT OF MONEY THERE ...WE GOT SCREWED!! The vapes sold to us malfunctioned from day one!! Went back the next day to change with receipt in hand and was told, no returns, no exchanges.... so frustrating!!! Especially since we were advised we could exchange or return as long as we had a receipt.So I went to Google and found Gourmet Vapor!!WOW!! Great prices and products, friendly staff and the Lead Manager was courteous and professional!! We are new to the area, and you can bet, that is where we are spending our money.. Thank you Gourmet Vapor!!!!!

Great variety of juices. The guys greeted pretty good. Got one of the juices here. Would say it’s pricey than other vape shops. The same one’s cost around 30% cheaper at some other locations.

Austin bishop was fantastic..I kind of gave him a hard time and he helped me anyway..he is great with tough customers..thank you austin

This store is really vibin and the employees are super kind and helpful!

Amazing staff. Very knowledgeable and friendly. Would recommend to anyone.

Great store the people there were very helpful. We had an issue with my card and the employees there helped me get everything sorted and made it right with me just for the little bit of trouble we had I would recommend this store to everyone I know who either vapes or is looking into vaping

It was a great time the lady helped us right away a as soon as we came in she helped us find a rda and was also helping look at other mods and gave us her input on mods that we’re good and would still work after getting dropped

I swear Vanilla Ice talked about these guys in a song once, cuz if you got a problem yo they’ll solve it. At one point I had an issue and was concerned if it would be handled, I was wrong. They took great care of me and my fiancé no questions asked. Some of the best house juice in the area too.

I love this vape store. The employees are always very helpful and very kind. They always help you to find what you are looking for. I feel nothing but good vibes from everyone there. Its a great place if you like to vape. 😊💖

Great place the owner rocks and is very helpful. Prices are better then any place Ive visited in utah. I wont purchase capes or the juice from any other place then Gourmet thanks guys for always hooking me up when I visit.

The best service ever very helpful and friendly very patient with you very honest the premium flavors I got are amazing they are three first posture to really help me and site me what I needed and to do with vaping new at this and I have wasted lots of money on e juice that had no taste and nasty till this place way better than digital smoke or any of the other shots I have gone too and they didnt rush me off course I am a slow shopper they are totally awesome thanks to the two men that helped me today you made my day and sorry for the fifty questions and thanks for being honest and getting me ask the right flavors remember to but me down for cotton candy and the other flavor on the list that had the Moab flavor it was the top left one on that thanks

Seriously the only e cig shop I go to now. Every juice and mod you can think of they have it! Thanks to cesar today for helping me out! Ive had a couple encounters with the guy who runs the shop and hes always super nice and helpful every time I come in!

This place is shady, horrible service buyer beware, not BBB accredited. Will never go back, will not compromise convenience over customer service.

Please start carrying CuttWood juices (unicorn milk) preferrably. That would be awesome and make you my new vape shop for everything. Thank you! P:S, also Uncle Junks brand Bad Nana would be another big seller. Have a great day,Daniel Workman

Austin helped me out so much!! He was very knowledgeable. I came from another vape shop, pretty clueless. He was very patient and hooked me up. Very much appreciated 😊👍🏻

Kenny helped me last night! He was super friendly, answered all my questions, and suggested my new favorite juice. Love this place.

Excellent service and knowledge of their products. I went in to purchase a new vape since I quit smoking. The young man who helped us was great!

They are knowledgeable and ready to help gave me good helpful advice for my purchase. I recommend them. I drive quite a bit to get to them

As a CBD user, staff is very helpful. Kenny has always been very knowledgeable about CBD and when its not in stock tries to help out. Always gives me something to get me thru.

UPDATE FROM MY LAST POSTWhen I first started going there it was a great vape shop but over time they started to treat there costumers like they where doing them a favor just for being open it was like if you wanted a new flavor they would treat you like thay where doing you a huge favor to recomend a flavor than if they ran out of a juice you wanted they would straight up LIE to you abbout it thay would tell everyone its on order but try this you would go back when thay said your flavor would be in and what ya know another LIE to cover the last LIE and they say try this instead so I called the next time and they said yes we got it in so I went in and well what ya know another LIE no we dont have it yet I dont know why they said it was in but hay try this also if you didnt put monney in there TIP jar the next time you go in theyll avoid you theyll help people that came in after you and blow you off there is just way to much to complain abbout with them

If you want good flavor at a good price come to gourmet vapor. Very friendly especially kiera ..she is very knowledgeable and will get u the best set up possible...

Place is nice. Like the lounge area. I went in needing juice. I described the kind of juice I vape. I was told to get Uneekorn Blood. Said its like unicorns milk but with a graham cracker finish. The juice is awful. It tastes like a cereal vape which I completely hate. Im always skeptical about house made juices. If its not a house made juice I would recommend ditching it. So disappointed with the flavor but I have to vape it because I just blew 20 bucks on it.

Kiki was super patient with me and helped me get two flavors I wanted for a really good deal! Super nice inside as well!!

Chris at gourmet vapor is the best! He has been the only one to fix my mod and created an ejuice for me that is perfect! I will definately be a devoted customer now!

I love this vape shop. It has everything I need and the employees are very help full. Linda has been very help full with ask of my and my girlfriends questions. Will recommend to everyone I know

Not only did this guy use his magic to bring my Wolf back to life, but he helped me understand how to be a vapor in this world.May the Gods shine down on this shop and all its employees!

Good place, staff isnt know-it-all condescending, but actually friendly and helpful, which is a freaking A+. Itd be nice if they could stock some eliquids from other places like YGRT Eliquids :] hint hint!

Very knowledgeable staff. Their flavors that they make in-store are superior to anything Ive tried. They usually have great sales going on too.

The very best customer service ever plus locally owned. They have my business as long as Im vaping. Thanks Kenny

Staff was very helpful when I couldnt decide, good vibes

Great store, very knowledgeable staff. More rda, mech mod, and tank options than any other store in the area by far. Exceptional juice flavors as well.

I never know what Im getting before I go in there. The girls in there are awesome and have never steered me wrong. Definitely my favorite vape shop.

I would give them 0 stars if I had my way. They are not pet friendly. If my dog isnt welcome then I refuse to shop there anymore.

The people there are very honest to there opinion and I would trust them with all my vaping needs. I would have to say the best shop in Ogden. Thank you guys your the best.

I always get great juice and customer service here. Everyone is friendly and always go out of their way to help you out. This is my only choice for my vaping needs.

The best looking vape store in Utah, the customer service is a 10/10, if you go there make sure Ken Barnes is there, he knows everything there is to know and will put a smile on your face before you leave!

I tryed these juices weak flavors. I am the kinda person who wants a strong hit with flavor. They do not offer that. I will make my own juice because no place can offer what I want,

Recently purchased a tank. And the airflow was broken. They would not replace it. Very disappointed in this shop as to it’s manufacturing issue. I was told to just super glue it. Not the kind of customer service I expected.

They always take great care of me and my needs! Ive been to many vape shops in Utah and Florida, Gourmet Vapor is by far the best!

Very knowledgeable and professional staff! Great prices and a very organized work space. I would definitely recommend friends to this shop!

Only place I go. I bought a broken k1 e cig and staff didnt know what to do. Came in the next day and manager gave me a completely new one and bottle of e juice. I hated you guys for one night good job making it up though

Sent my online order to the wrong address. When I emailed them about it, no one responded. My bank reversed the charges, but I still havent heard from these guys.

Matt took care of me immediately and made sure I was 100% satisfied everyone here is really nice and have really good customer service!

Excellent service from Jon! Helped me stock up with some 🔥 flavors. Definitely recommend this shop!!!

They have good customer service for the most part but never have the juice you want if its not house juice and rarely have atomizers you need

Really good juices, their fruit juices are my favorite. Good prices on mods and rdas. Definately my favorite shop around. I highly recommend coming in.

Very helpful and laid-back staff,large selection of tanks,mods, and juice. And yes they do have a nice lounge area :)

Kenny has been my favorite for years! A well kept shop under his great managment. Highly reccomend this place #gourmetvapor

Great expirence at this place all ways great customer service and great atmosphere...shout out to Kenny and Skyler they have been assisting me for years ...if they ever left I’d probly stop coming here lolGreat job guys

Not a bad shop until they post their holiday hour above eye level and locked the door as I put my hand on the handle. So lost my business.

Loved this store!! Kiki helped me find the right product that was fit for me. I highly recommend her and this store!!

Linda is a beast. The best. 100% never going anywhere else. Because of her. Give her a raise please 💕

Gourmet vapor has the best customer service! It’s my go to vape store in Ogden and they have a great selection of premium juice.

I walked in sad that I lost my mouth piece to my mod and Kenny hooked it up and made this frown turn upside down. Bad ass store with bad ass people. My business will return! #sourdoughbread

Everyone here is always very knowledgeable and helpful! They always have great discounts and deals storewide. I’d highly recommend!

Kenny was very helpful on recommending a juice for me since I can never make up my mind. gourmet vape is the best shop around.

Declan and Sabrina are awesome! Definitely one of my best experiences at a vape shop. Great quality, great customer service and great prices!

Great products some of the employs are very knowledgeable some are not but they try and always figure out the problems. wish they sold cases tho.....(;please order cases!(:

These guys have always been hella helpful and explain all the aspects of what I was looking for. Id recommend this shop to anyone.

The employees are very knowledgeable and able to go above and beyond to make sure that you are happy with your purchase. Thanks for all your help.

This place has a great atmosphere and vibe! With friendly staff and very helpful with products and use of how everything works.

Love coming here wont go anywhere else!Colby is awesome and very helpful. thanks for being awesome!

Terrible customer service!! Bought a vape not even a month ago and it stopped working. I took it in and they said there is nothing they could do.

Hey everybody, this place is amazing i just bought a mod from them and kenny is amazing he helped with getting a new mod and i am for now and forever come to them.

Kenny has always helped me out before! He’s awesome, and answers all my questions perfectly! Thanks Kenny!

If you are in need of Vape accessories or juice make sure you come here. Shelby and Linda will take care of all your needs they are great!!!

I really like how good the employees treat u here and the quality of the juice is great i come here everytime i need anything

Great people great service! My favorite thing is its easy to get to off the freeway. Good prices too!

First and only time I ordered from this companys site my credit card info was stolen and used for X rated websites.

Great place never had service like this they make sure you leave happy and will try there best to make sure any problems you have are fixed even with past purchases for sure the best place in ogden

Ken Barnes. Stellar customer service my dude. Really laid back and willing to answer any and all questions I had. Thanks for the service my dude.

Great customer service , kenney was extremely friendly and helpful in finding awsome flavors that wont break the bank.

Kenny the manager is amazing. The atmosphere in the shop is great and tons of juice to choose from!!

Uriel has been super helpful and very knowledgeable. He was able to help me quickly and efficiently

Best place to shop the rewards are great and so is the staff. Go see Kenny Barnes he will get you taken care of.

Excellent service and prices. Friendly and knowledgeable staff. Very happy with my visit today. 😀

Connor was excellent, very knowledgeable, very helpful. Great atmosphere they work great together as a team!

Ken Barnes went above and beyond to make sure I wad taken care of. Good luck I hope you win the contest!

This place is awesome! They carry a lot of my favorite menthol juices I like.

Amazing selection of mods, friendly staff. They always have mods I can’t find anywhere else

Love coming here. Kenny and Caesar are the best. They always know what to recommend that will be best to vape on!

Great place and great service. Ken Barnes helped me fix my vape and was very patient!

Amazing, clean, easy to work with. I always ask for Jake when I go in, he is always the best help!!

They have what I need. cool staff

One of the nicest vape stores in Ogden or the surrounding area. Cool display cases and a huge wall of different flavors.

The staff was friendly and helpful. Keeps a great attitude even with difficult customers

Says they open at 8a.m. I got there at 8:25 a.m. and the door was still locked and lights were off.

Gourmet is by far best place ive ever been to. Great people great advice awesome store. Great deals

Wonderful staff! And such a cool vibe in their store. Love it there!

Great selection of juices with good prices and amazing customer service, helped me find exactly what I was looking for.

Was having problems with my vape kiki and the odd fellow helped diagnosed the problem amd got me in to a new setup!! Thanks guy!!

My sister and I both shop here and both of us love it. Very kind and very efficient.

The ladies who work here are extremely friendly and helpful!

Garth helped me out! Super nice and helpful id 100% recommend this shop for anyone looking for good service!

First time in this shop and kolbe was a huge help! This will be my new favorite vape shop!

Garth was awesome at helping me decideDidnt feel like I was being persuaded.

Such a good experience, came in got exactly what I was looking for without a hitch!! Highly recommend going here!!!

Kenny was awesome he got me some great juice and coil. Thanks!

Good customer service and selection.

Spent on atomizer and juices now they dont carry the filter and they dont know when they are getting more. Juices same thing. Dont waste your time

Awesome place with some great juice and prices. Also some real smart people.

Super helpful and knowledgeable. Great stop for all of your vapor needs in Ogden.

They are so sweet and helpful and theyre always trying to find something that works the best for you.

Always have an amazing experience!! Kolbe was awesome and helped find the best flavors!!

Great staff. Very friendly. More flavors than you can imagine.

Gourmet is vapor is amazing and I love the customer service here Colby was super helpful today

This is the best place, dudes are hella funny always a warm welcome from our local vape lords

They always have a great selection. The staff is always great, especially Colby.