My go to place for all things vapor.The staff are knowledgeable, kind and welcoming. All the best products and options as well as plenty of other cool stuff to enjoy.
Mike was great! He really took the time to explain everything about the vape he set me up with. Loved the attention! Not every store is able to make you feel like youre more than just money to them. Thanks so much! Cant wait to try your next recommendations!
They are friendly and have a good selection of juices, although they only carry a limited assortment of tanks and mods. I dont hold that against them, its a small location and it just so happens to be in a convenient location for me. When I broke the glass for my tank they didnt carry the brand I had. I bought one that they did have in stock and I havent had any issues with the transition. They are definitely my go to store.
Excellent experience! Cameron was extremely helpful, knowledgeable and took a great amount of time and patience to answer all the questions I had. Fantastic! If you want the real deal, and complete honesty, with absolutely no pushy sales, this is it! Highly, highy recommend! --Rich
Theyre all over the area for a reason- the sales staff is super knowledgeable for both seasoned vapers and novices alike. I appreciate the time they all take with me when Im purchasing a new product or have questions on anything. Selection is great and even if they run out of product they make sure to restock quickly.
Kevin was awesome at taking care of us today. He had so much knowledge of the products and took his time on explaining everything! Cameron was also very kind and courteous. Clean and comfortable atmosphere! Great job vape dragons!
Stopped in with my fiance just in passing. Cam was so helpful and knowledgeable. He was great to chat with too! I highly recommend stopping in. They have so much to look at!
Half of the atomizers dont work and the biggest issue I have are they are supposed top know their own products. They dont because 3 out of 4 times going there, they recommended the ones that dont fit the tank I bought through them. There are a couple people there who are knowledgeable yet it cannot make up for everyone else.
Cam and Kevin were great!! I walked in just before closing on New Years eve and they took the time to hear my multiple problems and helped me find cost effective solutions. I look forward to going back, spending more time and learning more about this whole vaping thing as Im old school growing up in the smoking weed era. These guys were knowledgeable, polite and real.
Ive been coming here for months now and the staff is great and educated. Kevin helped me get a vape I really like and always introduced me to new flavors. Everytime I have questions, they are answered and they always reach out when they get what I need if not in stock currently. Great place, great employees. I will continue going back. Thanks again!
For a while I was using disposable flairs but somebody told me I should switch to a mod because it’s cheaper. I went to vape dragon and the man was super informative. He explained what my options were and what the pros to switching were. After I picked up a mod, he was also super informative about the various E-liquid options I had available to me. I was there too long, but he never made me feel like I was burden with my questions. I can’t recommend this place enough if you have questions or want information about vaping.
Very bad customer service. I bought a Cartisan battery that doesnt work. I only had ot 2 weeks. Kevin, the supposed manager would not return it for nothing. He just studdered all kinds of policy nonsense. This is like the 3rd time they wouldnt return one of their junk products. Theyre nice till its return time. Once you buy something from here youre on your own.
I stopped in here today to have my batteries re-wrapped and I left with coils, another vape juice, and a new main vape store! Kevin was so knowledgeable on flavors, coils, batteries and so much more! Even more important is the fact that I felt welcomed and wanted in the store!! I will be back here every 2 weeks when Im down here!
These guys are awesome. Super helpful for someone new to vaping. Got me set up with a good starter kit without just getting the bare minimum and at a reasonable price . Just had a nice atmosphere all around. Will be back when I need replacements for sure .
Terrible service and terrible products. Have had issues with every piece of E-Cig equipment I have ever bought there. Dont waste your time and money! Go somewhere else, ANYWHERE ELSE!!!Yes!!! EVERY PIECE of equipment I ever purchased there, was defective. EVERY cartomizer (when they were in stock, which wasnt often) burnt out after only a few hours and I bought two expensive units there which both stopped working less than a month after purchasing. When I brought them back, the employees were rude and patronizing and would not offer a refund or even an exchange. Its only my opinion, but I wouldnt be surprise if the store is a front. Its the only explanation why they buy such cheap and defective products and sell them to unknowing customers. That or they are just greedy. Either way, patronize this establishment at your own risk.
Great customer service, knowledgeable, Reasonable pricesLoved the vibes I got from this place! I stopped by today looking for something that would help curb stomp the cravings for a cigarette,!even with the small pen that I had bought else where it wasn’t enough. Kevin set me up with a really sweet new setup that he felt would work best for me and introduced me to a new nic salt that I absolutely adore!Thanks KEViN! Much appreciated! ✌🏻
Dropped $150 in here for a new mod and some oil and some extras and the mod stops working. I swing through to see if they could reset it and they showed that there was obviously a defect with the mod itself, but they weren’t willing to exchange because I purchased it more than TEN DAYS AGO!?!?! Totally not willing to stand by their product. Really appreciated the smirk from the guy behind the register too. Strongly recommend going anywhere but here. They do not care about the customer.. That is all they’ll guarantee
I am a first time vape person and when I went there I felt very welcomed and right at home. Everything was explained in full to me. I am very happy with purchase at the price I paid!!! I am coming back for sure!! Thank you again.
Excellent customer service! Kevin was very knowledgeable and extremely patient while answering all my questions. They are never pushy to sell you more expensive items. Best vape store around!
Great customer service. My mi-pod wasnt charging properly. I took it in, Brian checked it out for me, figured out the charging port was messed up & he switched it out with another one for me, which made me a happy customer. Thank you Brian, much appreciated! ✌️
Ive been going to this location for quite a few years now, Logan, Evan and Felicia are amazing at their jobs. Very knowledgable and friendly staff have kept me coming back time and time again. Great mods and prices! Have moved recently but believe any time I am up to visit I will always be going to Vape Dragons Wilkes-Barre!
Always happy and helpful. One associate has even learned my name. Not so impressive to most, but as someone in retail, I know how much that takes. ❤️
This shop is a rip off. I bought a full setup and juice totalling $170. Within 6 days it was defective and not only would they not replace it but because it had a scratch on it from being in my pocket I was laughed at for being a construction worker and having dust on it. Next my batteries went on it all together and the employees need manager approval before they can replace them which takes 2 days. I will never enter this store again. Their staff is unbelievably disrespectful and incompetent not to mention high prices and defective merchandise. Please do not spend your money here.
I had a great experience in here. My knowledge on vapes and the juices were very minimal, until one of the employees Logan helped me and gave me a new look into his world. I definitely recommend going to the wilkes barre store for the best service and vape lesson from their awesome staff.
Great place to buy juice for my vape, and they have pretty cheap Vapes for sale, the only thing is that they dont have is a coil for one of my Vapes and they said they cant even order it, but sinking ship Vapors used to order it for me all the time, so I dont understand why these guys cant when I give them my business all the time, otherwise everything else is great!! Awesome employees too!
Hi, I am a first time vaper. I visited Vape Dragons in Wilkes-Barre. I was pleasantly greated by Kevin. Kevin was so helpful with answering all my questions. I knew nothing about vaping. He kindly showed and explained the product without making me feel foolish. I returned and purchased the product he suggested. Thankyou Kevin, I will return,and making vape dragons my vape store.
These stores hardly ever have anything in stock and the shelves are barren. When you buy a vape or mod you get 7 days to return it. I bought a vape n it broke less than 2 weeks later and they wouldnt replace it. Dont go here, go to primal!
Vape dragons was absolutely amazing with the excellent customer service received by Logan. Logan was extremely knowledgeable and helpful. He knew everything there was to know about vapes. I cannot find the words to describe how amazing his customer service was with me, but not just me, everyone else around me. He showed people who have never used a vape before how to operate it, safe wattage ranges, and the types of coils they should be using for the type of wattage they are using. I only went to this store because of Logan, and he’s gone now and I believe your customer service has dropped, tremendously. I guess I will be going back to shopping online for the products I need for my vape.
Love this place, they always have what I need for my vape and dont rag on me or pressure me to get juices. There customer service is top notch and there prices and loyalty program is great.
So my wife went in the shop in wilkes barre township and met kevin the manager she didnt know anything about vapes first question he asked ares u looking for quality or price whats ur spending limit he didnt push anything on her at all really nice people there and plus even got me to spend money on there Keaton and saved twenty dollars a day going there plus they have a point system so more money u spend u get discounted items
Kevin is amazing and extremely knowledgeable. He took the time to explain every question I had and I appreciate that. Very professional and friendly which is hard to find these days.
First off your products are over priced. I paid for 2 vapes at $140.00 a piece (granted it was tank/mod combo) but the same exact setup was at other vape shops for $90. Also bought cbd, vape juices, and batteries. Paid close to $500 with no discount. I was new to it so I shouldve shopped around. Also my girlfriends vape was on the fritz as soon as we bought it went back multiple times it would work then it wouldnt. I suggested just sending it back because it was within the 14 days. One of your employees belittled me in front of his friends saying that it was 15 day. His math was off and explained that too him. Still not taking my vape after he said he knew he wrong was sorry. I said its fine I just wont come back and I havent since and dont plan on it. If you got something out of that great but I take my business elsewhere because my money is green at any shop. Also would never recommend you guys to anyone. Sorry guys.
I purchased a vape from the store they said I have 15 days to return of I had a problem with it. When I tried to return it they have me a hard time and refused to refund me or give me store credit. Juice is fine service sucks. Will not be buying anything from them again.
My new vape shop. The guy and girl that worked were very generous and very helpful. The juice was a great selection as well as mods. This place is the only vape shop I ever went to were I felt like I can take my time and look at the selection. I couldnt recommend this place enough. 10/10
Terrible customer service. Takes phone calls while working with customers and walks away. Will not help with newer customers and their needs.severe lack of business priorities as well. They never have what we need. We will never be coming back to either location and WILL be sure to bash this business and let everyone know how bad their service is. They gave us a bad coil and will not return the product. Vape dragons is not awesome its garbage
Best place to get all your vape needs. Kevin the employee always helps out and does everything he can to make sure the customers are satisfied. Would recommend this place to anyone who is looking to get a vape.
This location almost never has coils I need. The juice selection is minimal and the prices are WAY too high. Ive resorted to ordering my stuff online for HALF the price and wait the 3 to 5 days for my order to come in instead of driving to the shop to get something they most likely dont have and have no clue when it will be in again if ever.
Friendly and knowledgeable staff, good selection of vapes, but an even better selection of value juice. Pricier than expected, though a point-based reward system is implemented to discount future purchases.
Very nice store ,clean and the products are displayed to see and the staff was very knowledgeable and helpful! Definitely recommended! One of the nicest vape shops I have been in!.
Thank you Kevin for always being so helpful and getting the juice I need in stock. Nice, clean place to shop with very knowledgeable employees.
Kevin is definitely one of the best vapeshop workers Ive met he has great knowledge of all product and inventory
Great store, friendly and knowledgeable staff. Logan always delivers top notch service and makes it fun to spend my money there.
Much cheaper online lack of leadership and owned by a corporation. So your not supporting local business your just putting money in the pockets of big businessOnline is so much cheaper.
Great place for quality and knowledge. Kevin is very knowledgable and has excellent customer service skills. Absolutely recommend.
Super nice. Kevin and Cameron were very helpful and explained everything I needed them to. Comfortable atmosphere.
Nice people. The place is complicated sometimes because they always run out of stock and then takes them weeks or sometimes months to get stuff back on the shelves
As a loyal customer I wasnt satisfied with a purchase but Kevin showed me nothing but respect and ended up switching it out in forty fort since it was closer to me. Thanks vape dragons Ill be back for more goodies
Kevin Kerekes at the Wilkes-Barre store is always so friendly and helpful. Great place to shop!
Easy to use website and the prices are about average for the location.
Real nice place got my drag 2 from there a few hours ago and mesh pro and its amazing will be going back!
Great environment. Very knowledgeable on product and good prices on juice. Definitely recommend to stop down.
Always a pleasure!Great people, great little shop.⭐As always, I get only great customer service!⭐⭐⭐⭐⭐Thanks again Kevin!⭐⭐⭐⭐⭐
Vapes get the babes..on a real note they got a nice option of juices and you can even make your own juice! Great place nice prices and nice variety beats the smoke shop by a ton
Best place around. Friendly staff, very knowledgeable. A little pricy but best prices in town.
The best! Super friendly and helpful. Great variety of flavors and products.
Excellent service, beyond friendly staff, extremely helpful & knowledgeable. Would absolutely recommend.
Very displeased when they refused to replace a product I had bought only a cpl weeks prior because the valve wouldnt shut off automatically, putting my life in danger.
Staff is very helpful and knowledgeable. Treated well.
Kevin was real helpful explaining the product thoroughly for us. Well be back again.
Went in for new vaping rig. David was very helpful and knowledgeable. Will be back!
The staff are always very friendly.. There raffles and contests are lits of fun!!
Staff was knowledgeable and friendly. Very welcoming. Will return.
Best deals and selections for juice! Friendly helpful staff.
Its a good store for a variety of things and has good prices on ejuice!!
Great place to shop friendly workers great customer service
Prices are reasonable, staff is fantastic. Wide selection of juce.
Very courteous and helpful! Will shop here again!
Competent staff decent selection of mods and coils
Great shop friendly service. I will go back.
Its okay. Great customer service, needs more favors
Got in, git what I needed, got out. Easy to find, gentleman was polite and efficient.
Great knowledgeable staff and many products to choose from
Great staff, very friendly and helpful!
Great service, very knowledgeable manager, a great experience!!!
Awesome knowledgeable people! Love their house juices!
Great selection, awesome staff! Love this place
Bought a pack of caps. The guys there were so helpful
Great customer service and friendly staff
Great place for vape juice. The help is great
Fair price, great workers and great selection and product
Real easy to get to, but the juices were a tad overpriced
The workers were super sweet and helpful 😊
The manager Kevin helped me out. Now Im getting from the Dragon
Love these guys. Prices are good.
Best of the best love vape dragons great people!
Best Vape shop in NEPA without a doubt
Great selection friendly staff
Helpful staff, easy place to shop
Friendly staff good selection
Best place to go for all your Vape juice and vaping needs
Nice place good stuff nice staff
There rude and never have anything in stock.
Pricey but awesome service and products.
Went in to buy a present. Not greeted or helped by staff. Will not be returning
Good people. Very welcoming.
Great service. Thanks Kevin!
Excellent service and prices!
Vape juice is expensive beter to get off the internet
Very nice place people are awesome
2nd best vape store in the valley
A great place to get your vape from
Go see Devon he is the man when it comes to vapes
Kevin always helps with everything I need!!!!
Good experience and knowledgeable staff
They work with you and they are easy
He remembers every customer
Staff friendly & helpful.
Knowledgeable friendly staff .
Good place to go chopping your vape
Great customer service
They know thier stuff
Expensive not much stock
Very good
Friendly and full of knowledge.
Great staff.
Great shop !
Great vape shop
Great service
Biggest selection in the area
Kevin is the best!!!
Very knowledgeable
Very helpful
Helpful staff
Cool place
No knowledgeable
Its vapping! BEAT!