Bella Trio Salon & Spa

5826 Fayetteville Rd Suites 103 & 110, Durham, NC 27713, United States
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Bella Trio Salon & Spa
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Me
Review №1

Ive been going to Bella Trio for hair and skin care services for over 10 years. The service is fantastic and I always feel like a movie star when I leave. Brigette is fantastic and Marci gives the best facial Ive ever had! I always look forward to my appointments!

Ma
Review №2

Brittany is the best! She did another awesome balayage for me to even out my roots and sun bleached ends. My hair also feels so soft and shiny! Highly recommend!

No
Review №3

We found an appointment here for my husband and was awesome since you arrived you have a good welcome. Although at first he felt his hair being pulled, the girl did a good job.

Ka
Review №4

Went there today for a simple cut/style and came out with such cute hair! Been trying to find a way to style my hair for years and even though I dont have the proper products yet - Jenn was super knowledgeable and gave awesome advices. Will try her suggestions and update her when it works!

Ja
Review №5

Had another amazing color and cut today with Jodi at Bella Trio. She is creative and talented and really works collaboratively with me to insure a great color/cut. The salon is welcoming and friendly and has a modern and open feel. It’s always a treat to visit!

Do
Review №6

Visited Bella Trio Salon in Durham on our stop from NJ to FLGreat experience with knowledgeable and experienced hair stylist Ashley Sharpe Love her friendliness our conversation’s and especially that she styled my hair exactly how I asked her to which was with fullness and bodyI will definitely make another appt with her hopefully on our stop back going home and in the future!Thank u AshleyDonna Guzzo from NJ

sa
Review №7

I called and was able to get a same day appt. Cindy washed, dried, and cut my hair. I couldnt have been more pleased with her and the style. She took her time to wash my hair then showed me products and tips on how to style it. She was very professional and friendly. I will be back to see her in the future. Thank you!!

Je
Review №8

Jen is amazing with my curly hair! She’s awesome and I refuse to let anyone near my hair but her!On the spa side, Erika is the best with my waxing and facial. My skin has never been this perfect! She’s a treasure!Overall, I love Bella Trio and their entire staff!

Cl
Review №9

My daughter had gotten a cut and style, and requested layering around her face and along the back. She had an event afterwards and wanted it curled. She looked beautiful…until we straightened it and saw that her hair had no layers and looked like a hacksaw was taken to it. She was devastated. Renee took her in and fixed her up, and offered to layer further in a couple of weeks as it grew out a bit. We are so grateful for her kindness and skill…and soothing my 11 year old’s soul!

Br
Review №10

I’m a longtime fan of Bella spa- wonderful staff and excellent massage & facial services- I recommend them to anyone & everyone. Recently I had the pleasure of visiting the salon side with Danielle. A last minute work trip sent me scrambling to find a hair appointment the next day- omg Danielle really came through!! She fixed my dark roots, gave me the exact cut I requested and finished in record time to get me to my next appointment on schedule. She made such a difference- I am so grateful!!! Front desk staff is always so friendly & helpful too- thanks guys!

Fo
Review №11

Claire is by far the best stylist I have ever gone to in my 69 years. She can cut any kind of hair… Mine is thin and fine so of course - difficult… You ask her can we try this? And she does it even with my hair. She really is a gifted stylist and I pray she will never leave Durham. Plus she’s extremely nice and fun to talk to you.

Da
Review №12

I have been going to Bella Trio Sutton Station since moving to Durham in January 2021. I was very apprehensive having just moved away from a hair stylist I used for 25 years. Bridget Guggemos has been absolutely fantastic since day 1. She has very patiently helped me make decisions about my haircut and color providing me with expert advice.

em
Review №13

Had an appointment with Danielle today, she was awesome! Asked for some recommendations about my hair and she followed through, amazing cut and style! Will definitely be coming back

Mi
Review №14

The messages are absolutely divine. All of the masseuses Ive worked with are outstanding and do a great job of listening to my needs for pressure or areas to focus on. Plus they also provide suggestions on stretches to consider when a body part is particularly tight or sore.The hair salon is great they really care about what your experience is like. My first visit was not so great because I really didnt like my haircut but they really helped make my experience better when a more senior stylist stepped in and helped. It has been a while since Ive been but I started to see a different stylist and she was wonderful. She did a great job guiding me through the experience and was wonderful to talk to in between.Overall my biggest take away is Bella Trio cares that you have a good experience and cares about your safety. They guide you into relaxation.

Me
Review №15

I am so happy with my first visit to Bella Trio! Amanda was recommended to me by a friend and she did an outstanding job! I have naturally curly hard and she did a great job layering my curls. Love my new cut!

St
Review №16

I LOVE THIS SALON. I had a really awful haircut experience at my last stylist a couple of years ago, so I found Bella Trio, and I am so thankful I did. I highly recommend seeing Stephanie (not me Stephanie). She is so incredibly sweet, fun, and friendly (as is everyone else in the staff!) but she also is really thorough and detailed with my haircuts. She is so consistent, and I always know my hair is going to look better and feel healthier after seeing her, every time. Highly recommend!!!

El
Review №17

I don’t even want to write this review because I don’t want Ashleigh to get too booked (lol) but Bella Trio is the best. I’ve been coming here ~3 years now and the service is outstanding. It’s a clean, well-maintained salon with great customer service. Ashleigh colors my hair regularly and does an amazing job. Today she styled it for me as I had an event after work and it was the best my hair has ever looked. She is fantastic, and I know their other pros are just as wonderful. If you’re looking for a quality, consistent salon, this is it.

Be
Review №18

Teresa has cut/colored my hair for many years. She is a very talented stylist. Great personality. Bella Trio is a nice, well-managed spa. Enjoy all my visits there.

Ka
Review №19

About a year and a half ago I moved to North Carolina, with moving to a new city comes the search for a new hairdresser. Not only a new hairdresser but a salon that uses Loreal Professional Permanent INOA Color (a non-ammonia based product) . As I googled, there was only one salon in the state of North Carolina that offered this product. Thankfully, the salon was a 45 minute drive, my last salon required an 1 hour and 20 minute drive to Atlanta. My first appointment with Bella Trio was with Renee, the color came out amazing. The next big step was whether to allow her to style and blowout my hair. From New York, to Atlanta, I’ve only had one person who could style and blow out my hair and have it not go flat. I have very fine hair, although a full head of hair, what would seem like a good blowout would invariably go flat within an hour of leaving a salon. Due to my history, I usually would style my hair or go out wet. The biggest surprise was finding Renee, she could style my fine hair beautifully; where the style would stay for almost a week, which for me is unheard of. I have been to many salons upscale and not, Bella Trio not only carries Loreal and Kerastase products, more importantly their personable and professional services are one of the best I’ve experienced in the last 20 years.

Ro
Review №20

Brought my granddaughters (11and 12) to see Sarah for the first time and I’m so happy with the outcome of both of their haircuts. Each girl has different type of curls and she dealt with them expertly. One got an undercut and we love it. The other shaped and cut and also we love it. She educated them on how to take care of their different curls. Wonderful attitude and the girls love her. Couldn’t ask for anything better. She is an asset to the salon.

Kr
Review №21

Being newer to the area, I stumbled upon Bella Trio and was really impressed with this salon. (Youd have no idea from the exterior, but inside is a comprehensive two-story spa with several lounge areas.) I had a facial treatment performed by Erin and I cannot recommend her enough to anyone looking for glowing, healthy skin. She is very detail oriented and gave one of the most luxurious facial treatments and I couldnt be happier. Plus, Erin is also very personable and it was like chatting with a friend through the treatment. I will definitely be back and recommend her and Bello Trio to anyone in the Triangle.

Tr
Review №22

I love walking through the doors of Bella Trio because I know I will see Sheila. She is a genius when it comes to skin care. I initially started seeing her for the occasional “treat” lash lift. I’ve since seen her expertise in full effect as she’s done facials that have literally changed my face and the health of my skin. She takes time to listen and engages with me as a whole person. She’s incredibly knowledgeable and always available to answer questions in between services. I love my time with her and highly recommend that everyone experience the Sheila magic!

Mr
Review №23

If your looking to have your limited time wasted and be given the run around after your told how simple something is to do to your hair then waste your time here. After being told and booking a consultation with a higher level stylist Bridget so was ponded off to a lower level stylist that Bridget guaranteed would think was just as easy and politely made me the first available appointment with Danielle. So I cancelled my other consultations else where. Then I get an email saying Danielle isn’t skilled enough and yes they want me to try someone else at a different location in Dallas lol. This was already 40 min drive one way in good traffic. Not the place you want to go if you actually need someone that has more than basic hair skills apparently.

Re
Review №24

Eyelash Lift & Tint Review: Are you a tired Mom who wants to look like they’ve slept at some point in the last 365 days? Are you looking for a low maintenance way to up your beauty game and add zero minutes to your routine? Go see Savannah at Bella Trio. She immediately put my anxiety at ease by professionally and gently answering all my questions prior to the treatment and even consulting on if an eye lash lift and tint would give me the results I was expecting. After a quick chat she made sure I was comfortable and told me what to expect every step of the way. With zero pain and in less than an hour I walked away feeling more confident without make up on. My eyelashes looked thicker, darker, and like I was wearing mascara. Savannah was very knowledgeable, friendly, experienced, and helped me achieve the desired outcome for my eyelash lift and tint. Now I really can say, I woke up like this!

Ja
Review №25

Sheila the esthetician is amazing. She does a great job in waxing and facials. Brittany the hair stylist also did a wonderful job with my partial highlights and haircut. She did what I asked for.😊

Ch
Review №26

I have finally found my salon “home”! I’ve tried many throughout Durham, but once I saw Taylor at Bella Trio, I knew my search was over. The services and stylists are the best in Durham but I have also been blown away by how well they’ve handled the pandemic. I miss enjoying a coffee (or wine!) while being pampered, but I have felt safe every moment the both times I’ve been back since reopening. I am very selective about places my family and I will go, but I am not worried at all when going to Bella Trio. I am also really happy with the products I’ve brought home to keep my color fresh and my hair healthy.

Ca
Review №27

Hairdresser Brittany Bass was rude, inconsiderate and incompetent. Put my hair down the entire time. Didn’t have a clue on how to style it and when I said that I wasn’t happy with the work she was doing. She became defensive and behaved in an extremely rude way. Didn’t even say anything, she just let me walk away and pay. I have never ever been treated like this by a hairdresser. It was demoralizing and unjustified. At any point in time I corrected her or treated her in a disrespectful manner. I am not sure how Bella Trio management allows this kind of treatment of their clients. I still paid and tipped her. But will never go to this place anymore. A total disgrace.

l
Review №28

My appointment was canceled three weeks ago for one reason or the other the day of. Well, that was OK because someone had a private reason and that happens. But today at 3:45 I am supposed to be having my roots colored. I chose the appointment with the best option after color chair. Whatever theyre supposed to mean. I was just called and my appointment is now canceled because I cant have a full hour to have it finished. I chose to not have my hair blown out and styled that would save 15 minutes. Nope! All I supposedly need is the 45 minutes. this is ridiculous. Now I have to go find myself another place to have my hair color and that takes time when youre trying to book an appointment for a good place. This is not how a salon should be run. And theyre not open on Saturdays what is that all about?

Au
Review №29

I have visited Bella trio many times over the past 12 years and I will never go anywhere else. Erika did an excellent job waxing & tinting my (very sparse) eyebrows, and they’ve never looked better. Ashleigh is the only person I’ll let touch my hair; she takes the time to understand texture, lifestyle, and preferences to make a recommendation for a hair style. I’ve had many wonderful massages at the spa, and always have a relaxing experience. They’re taking safety measures very seriously and I felt very safe being there this week. I love the staff at Bella trio and recommend this salon to anyone & everyone!

S
Review №30

I’ve had lots of services at Bella Trio and I’m always pleased! For about 2 years now I’ve been seeing Claire for my hair color and cuts! She always listens to what I want to try next during her consultations. We’ve done it all from short bob cuts, curtain bangs, and not to mention I have naturally dark brown-almost black hair and of course want it blonde :) and my hair is STILL very healthy even after the process! Because Claire is an expert at what she does and is very talented! I always look forward to seeing her every other month for my full balayage and haircut! I highly recommend seeing her and coming to Bella Trio!

Ha
Review №31

Kristin gives the BEST massage hand downs! This was the first time I have had a massage where I was 100% relaxed both mentally and physically. She not only is a wonderful massage therapist but her personality and Aura she radiates is so uplifting and wholesome. I would highly recommend booking your next service with her. You will no be disappointed

La
Review №32

I love Bella Trio! I started out going to see Shelia for lash lifts a couple years ago, and have quickly become a regular. From facials to waxing, shes the best around. Not to mention I am in LOVE with my microbladed eyebrows and I am constantly receiving compliments about them. Her quality of care is the best Ive ever received. I look forward to seeing her every month :)

Al
Review №33

Today, I received a lash lift and tint along with a brow lamination with the wonderful, Erin! I LOVED my results and actually didnt plan on getting a lamination until she offered to fit this service in after providing me education about it. I am an energy person and Erin is such a vibrant and genuine soul. I really appreciated connecting with her and booked my dermaplane facial for next weekend and am already looking forward for my second pampering sesh with her!

Ki
Review №34

I had wonderful experience at the Bella Trio Spa yesterday! The front desk staff was very friendly and made me feel welcomed right away. I got waxed by Erika (lip and Tahitian Brazilian), and got a lash lift. She did an awesome job on the waxing, but where she really blew me away was with the lash lift. I’ve had my lashes lifted before, but she gave me the results like I’ve never had. I woke up this morning and it seriously looked like I had just curled my lashes and applied mascara. I can’t believe how great the results are and I’m already planning to go back. I also saw Dania for a basic pedicure. She was incredibly detailed and thorough and did a wonderful job! I highly recommended them both! In addition, the COVID precautions the salon had in place made me feel very comfortable being there.

Em
Review №35

I have never had a bad experience at this salon, the quality of service, and the friendly and professional staff are the best in the triangle. Lately I have been scheduling massage appointments and usually see Nicole- who is excellent by the way! Today, I received a massage from Heidi and it was one of the best experiences I have ever had. Heidi gently worked out my pain with just the right amount of pressure, and made my comfort a priority. I left feeling relaxed and healed, and cannot wait to see her again!

Ka
Review №36

02/22/2022. A negative turned into a positive. Management immediately called me to address the situation and to apologize for my experience. They offered A free hair cut with another hair stylist. They were attentive to my complaint and thankful for the feedback so they can address the situation. I was pretty impressed by their response time and personal care. They made the effort to right the wrong and I truly appreciate that. All clear.Initial review:A pretty negative experience overall. The stylist Bridget was more worried about speeding though the visit and getting ready for the next appointment then actually being attentive and focused on my haircut. I’m a pretty reasonable person but this visit left me in a situation of not ever wanting to come back again. Best of luck to them.

Sh
Review №37

Bella Trio Review-the DREAM TEAM of CLAIRE and ANA:I have been to different stylists here in Durham, but I was looking for help in getting a new hair style and not very successful. My hair was stuck in the 90s. I called Bella Trio and Carrie was very outgoing and professional on the phone. She explained everything I needed to know and was super positive and helpful. I was immediately impressed. This salon was clearly different! I looked online at the stylists profiles for the Sutton Station salon, and I decided Claire Powell was the person I wanted to help me with my hair. I made my first appointment a few months ago. I was not prepared for how outstanding my experience would be.Claire is a HAIR INTUITIVE - yes, thats right - she is a HAIR PSYCHIC! Claire does something I have never seen any other stylist do - she concentrates and then thoroughly analyzes your hair, evaluating it and seeing how it wants to naturally lay. She sees your hairs potential and she formulates a vision for your hair, cut, and color. When done, she shares her vision, explains it to you and gets your buy-in, and she translates her vision into action by carefully making your hair come alive and be exciting again! I could not believe how good my hair looked. It was the perfect cut and color for my face and coloring!My hair felt so light and airy I couldnt believe how good it felt! I was so energized and happy that I bought new clothes (to go with my new hairstyle of course), got a manicure and pedicure there from Ivy, and I hired a health coach and a nutritionist. I have lost 15 pounds and counting since Claire transformed my hair! I also found out last week that I dropped down 2 full points for my diabetic AIC! My sugar hasnt been that low in years. It all started with Claire. She made my hair look so good and modern that it jump-started my new desire to get in the best possible shape!She also has a lovely assistant named Ana who is her apprentice. At one time in this country, everyone learned their trade from being an apprentice. I am very impressed that this salon uses this exemplary method of training new people. Claire was free to focus on my cut and color, and Ana handled everything else like a consummate professional. She has exceptional customer service. So Claire tells you the truth about your hair, she works to actually UNDERSTAND your hair, and your hair will have the best possible look and feel when she is finished. It is effortless for her. She doesn’t even realize how talented she is. I worked at College for Cosmetology, so I know what I am talking about. Dont take my word for it, make your own appointment with this DREAM TEAM of Claire and Ana, and experience care, quality, and perfection for your hair. You will love it!A Very Happy Lifelong Customer

De
Review №38

I’ve been searching for over a decade for someone whose not afraid to pack in color. Brittany applied the prettiest copper red to my hair and did ash blonde money pieces and it turned out so pretty! Amelia was the front desk coordinator and was so helpful and friendly. The entire experience left me feeling refreshed and relaxed. Highly recommended!

An
Review №39

You cant find a more professional salon than Bella Trio in the Triangle area. Ive been seeing Claire for over 10 years and wouldnt trade her for anything! When I moved back to NC I searched for a stylist that would be able to highlight my hair, eliminating my gray and making it look like my previous natural color. Claire was fantastic then, and when she introduced me to balayage it was even better! I highly recommend her and this technique if you seek a naturally blended look.I also want to complement the professionalism of the whole business throughout the pandemic challenges. They made sure clients had a way to get our products before we were able to return, and I have no qualms about their safety protocols now that were allowed back inside. I cant say enough great things about Bella Trio!

Ju
Review №40

I have been Aarons client for years and hes wonderful. As a testament to his work, I met Snoop Dogg and the first thing he said to me was, Your hair is pretty. Even Snoop appreciates Aarons work!

Ge
Review №41

I have been seeing Sheila for esthetics for ~2 years, enjoying lash lifts, eyebrow shading, and my favorite- facials! I went from seeing her once every 3 months to every month especially since COVID hit, with stress and face masks. She maintains safety by wearing a face mask and shield during sessions. She has personalized every facial, and every part of the facial has a purpose, is intentional, and is relaxing. I have recommended her to a lot of my friends and co-workers and have also gifted a handful of facials with her because you truly don’t understand until you experience and see it on yourself! I had a non-typical breakout and she was able to squeeze me in and address my issues before a family wedding. I trust my skin in her hands!

Gr
Review №42

Ashleigh cut my hair last night and I love it! It was really easy to style this morning. This was my first time at Bella Trio and I felt very comfortable with Ashleigh. She quickly developed a plan for my thick, grown-out Covid hair, and cut with confidence. I’ll be back!

Sa
Review №43

Been going here for ~4 years and going to Renee for hair coloring. She has done blonde balayage on my naturally dark hair for 3 years and I have always been satisfied with the outcomes. We’ve done different shades of blonde and currently maintaining brown balayage. Definitely recommend! Great stylist and always stays realistic when it comes to expectations

Ke
Review №44

I booked an appointment with Jenn and absolutely love my hair cut! She took the time to discuss and plan out exactly what I was looking for. I was searching for a new salon since moving to the area and have found the one!

Ke
Review №45

I went to Erika for a lash lift and eyebrows waxing/tint and she was wonderful. I had tried a lash lift once before at another spa and thought it was ok but not worth the money. I’m so happy I decided to try again with someone else because I have found my person! Her personality, attention to detail and passion for her work is also excellent.

Je
Review №46

Ive been seeing Sheila at Bella Trio Spa for the past year or so for regular facials and she is fantastic. She is warm and friendly and maintains a relaxed, comfortable space for all her services. Sheila does a great job tweaking each service to however my skin is doing at the time and she always discusses her recommendations and approach with me, something I really appreciate. In addition to facials I also had my eyebrows microbladed by Sheila and was so please with the result - she did a great job creating shape and filling in my sparse, blonde eyebrows in a way that is totally natural looking. Highly recommend seeing Sheila!

Be
Review №47

I came here after calling a couple salons in the area I just needed the soonest appointment I could find to fix a haircut gone wrong that I had received elsewhere. I saw Hailey and oh my word she gave me the best haircut of my life. I was so so pleased with my experience here. Ill be returning here regularly from now on!! Also I should add the front desk person is much more attentive than Ive experienced at other salons. Asking what he could get me, offering a glass of wine. I felt pampered from the minute I walked through the door.

St
Review №48

Sarah White is the best hair designer around!Update: I always had fabulous experiences with Bella Trio, no complaints on any service there! 👍 I am ecstatic for Sarah though, as she has moved on in her career just like most people strive to do. She now owns her own business- Gleam, LLC by Sarah White, at Sola Salons in Chapel Hill, and I will follow her anywhere!!

Br
Review №49

I’ve been seeing Sheila for custom facials and lash lifts and she is amazing! I always leave with a beautiful glow after my facial and they are unbelievably relaxing! I have super sensitive watery eyes and she is so delicate and quick with my lash lifts. If she can do my lashes, she can do anyones lashes!

Ro
Review №50

Renee is amazing! She colors and styles my hair, but also helps teach me how to style at home. I don’t like complicated styles and have become obsessed with BioIonic tools (I have the curling iron and straightener) and I have noticed such a difference with all of the Loreal products she recommends! Bella Trio has gone above and beyond in keeping their salon safe with COVID-19. If you aren’t going to Bella Trio you are missing out!

Ca
Review №51

Sheila is amazing. I have always had very sparse eyebrows and felt very self-conscious about the way they looked even with make up. The thought of having something done that looks natural was extremely appealing; and after seeing her work online and through a friend, I was sold. I am extremely happy with my results; my brows look incredible and so natural. I love the way I look and how I feel about my appearance!Sheila is so warm and professional, and always available to answer any and all questions. She made me feel comfortable from the moment I met her. This has been one of the best decisions I have ever made and I highly recommend her to anyone considering having their brows micro bladed.

Ma
Review №52

Stephanie has cut and styled my hair for years. She always does a great job, and she’s a wonderful person. I’ve enjoyed getting to know her over the years.

Al
Review №53

Ive gotten a lash lift at 3 other salons before and Anna is the best by far. Perfect curl, perfect dark tint all the way to the ends. Anna told me she loves what she does and it shows in both the quality of her work and her endearing customer service. HIGHLY recommended.

Ka
Review №54

I first went to Bella Trio on a whim for a haircut and was very pleased with the results. Later, I learned about the lash lift, though I was nervous about having something done so close to my eyes, Sheila put me at ease with her friendly manner and professional ability - she did an incredibly job and really took note about what worked best for my lashes. My mother has also had a great experience with their mani-pedis.

Am
Review №55

I was looking for a place to get my hair touched up (trimmed) and to see how a braid would look for my upcoming wedding. This place came highly recommended. I made an appointment for a 1 hour Shampoo, Cut and Style. When I arrived, the stylist called me Amber, I looked past that as it is not the first time someone has called me that. When we consulted on what I wanted, I told her I was getting married and I wanted to see how a braid looked. I was totally okay for any type of braid in any position on my head. But we did not make it past that point as I was told a braid with layered hair will fall out, would that be okay with you? And of course, hearing that, I was not. My hair is also not cut in short layers, they are long layers to give my really fine hair some volume. She offered me curls, I do not like curls so I was turned off. And really at a loss for what to do. I told her to trim my layers to clean them up and for style it looked like I usually do at home, only fancy product was in my hair holding it together. Also, my appointment was done in 30 minutes, with maybe 5 of that of her talking to coworkers- one was about how much she owed for scissors and another was her taking care a quick errand. We also barely spoke, I am sure she sensed that I wasnt happy. She also asked me the same question twice. I am disappointed with how I was treated, I left feeling like I was just there to pay the bill so she could move on with her day.Ive also made an appointment elsewhere for my wedding.

am
Review №56

I have been getting regular facials from Sheila for nearly 2 years now, and my skin has never been better! Sheila is great about explaining the process and tailoring the facial to my current needs (dry skin, acne, etc). The front staff are so kind and are great about calling to let me know when products I ordered come in. I would also recommend lash lifts with Sheila!

As
Review №57

Sheila microbladed my eyebrows and I could not be happier with my results. I highly recommend Sheila to anyone looking to get this done! She knows exactly what she is doing and walked me through the entire procedure step by step as she did it which really eased my nerves day-of. My final outcome was amazing - it far exceeded my expectations! I am in love with my eyebrows and I could not be more thankful to have had Sheila do them for me.

Ca
Review №58

I saw Sheila for a facial and she is AMAZING!!! She explained me what I was doing wrong with my skin and recommended a whole new skin care routine that I’m excited to start! She walked through the entire process of the facial and I left feeling completely relaxed and my skin feels incredible. RUN don’t walk to see Sheila!

Je
Review №59

I have been going to this salon for quite some time now. I am a low maintenance kind of gal and salons have never really been my thing- my requirements for a haircut are I need to be able to put it up and it needs to be low maintenance- aka I don’t even blow dry most of the time. I would go a year or more between haircuts, just getting a touch up when split ends got bad. Luckily I ended up with Renee here who totally got me. I’m now on a regular schedule and following some simple tips she has given me has made my hair visibly healthier (despite all my triathlete swimming and sweating) while staying low maintenance.Right before COVID-19 I was able to bring in a group for my wedding and we were all pleased, the photos were lovely and Megan did a great job with no trial run (did I mention I am low maintenance?!). Now in the world of COVID-19 I am posting this review as a physician to express my support of all of the money and effort this salon has put into client safety. They have gone above and beyond: screening all visitors, spreading out work stations and extending hours, buying new equipment to minimize sharing of supplies, eliminating blow drying and requiring masks for all employees and clients. Their plan was carefully thought through and implemented to maximize safety despite incurring additional expense at a time where they had clearly lost income.I have stuck with this salon since moving to Raleigh and I’m so glad I did. I am happy to support your business and I thank you for putting people over profits!

An
Review №60

Want to spice up your look, ask for Christy Collins! She is skilled, talented, patient and actually listened to what I wanted my hairstyle to look like. She not only gave me the look I wanted, she explained how to add volume to my thinning hair, and what products are best suited. She is beyond amazing! I am already looking forward to my next hair cut with Christy! The rest of the staff were friendly, and made me feel welcomed! I highly recommend Bella Trio!

Ca
Review №61

My first visit to a salon in NC, Hailey was the best!!! I got exactly what I asked for and the service was amazing all around. Thank you!! So happy with my color and cut!!! Thank you!

An
Review №62

Sheila was a lifesaver before my wedding in December- I had been coming to her for my eyebrows for a while and I finally splurged on a facial. My skin was awful from pre-wedding stress and change of seasons. My skin got worse the next day (common reaction for my skin after a facial) and sure enough cleared up beautifully within a few days and was beautiful for my wedding and all our photos! I can’t thank her enough for calming my skin and my nerves as I headed into the big day!! I now come every couple months to keep my skin fresh and I think every cent is worth it. Thank you Sheila!!!

Mo
Review №63

Love Bella Trio! I have been going here for years and years. Quality products and clean facilities, not to mention wonderful and professional staff. Bridget G has been my stylist as long as I can remember and I will never leave her! Highly recommend either of their locations.

Mu
Review №64

I can’t speak highly enough about Bella Trio. I’ve been seeing Sheila for facials and the improvement in my skin is amazing. Everyone at the salon is so kind and accommodating, and I love going back!

A
Review №65

Sheila is the best Esthetician I have ever had! Growing up, I had horrible cystic acne and tried everything. Two rounds of acutane later my skin still looked and felt horrible. Sheila is the skin guru- after seeing her regularly and following the product routine she created for me, half of my scars are gone and I am breakout free! I’ve learned that the facials are just half the process, using good quality products from Sheila the other half the time is what makes everything work! Sheila and her treatments are worth every penny. Now I know what it’s like to feel good in my own skin 😊 she is the real deal!

Ja
Review №66

I love to get my pedicure with Ursula because she is totally professional and skilled at what she does, plus shes friendly, kind, and takes care to make the time a personal spa experience creating a meditative pampering environment to get away from it all and be rejuvenated. She is also a certified reflexologist and I love the full body benefits I get from her attention to my feet. Its always a treat to book a reflexology/pedicure with Ursula at Bella Trio. The front staff could use an upgrade in their hospitality and service skills. The pampering does not start at the door but once I get into Ursulas den the warmth and personal attention begin!

El
Review №67

Yesterday I got my first haircut at Bella trio, I had Cait. She was an absolute joy, funny listened without hesitation to what I needed and wanted gave me great suggestions and I scheduled to go back to see her. Since moving to North Carolina I havent had a hairdresser I wanted to stay with and Cait has changed that! I look forward to seeing her again at Bella trio!

tr
Review №68

Ive been going to Bella Trio for years and recently needed a quick appointment for my five-year old grandson. Bridgette Beal was available and she did a great job on our little guys cut. She listened carefully to what we wanted and was able to correct some wayward scissors clips that had mysteriously appeared by some novice little hands.

Re
Review №69

I had a massage tonight. It was wonderful! Heidi was so good! It has been a long time since Ive felt this relaxed. If you want/need massage, go see her! Book your appointment now.

As
Review №70

Brittany Bass did an AMAZING job on my hair. Her blowout has lasted me a week. I will be back to see her. Very professional and kind.

Am
Review №71

I had a gift certificate and needed a haircut...great combo.My sytlist was Cait and she was amazing. I am not good with hair but I have tons of it...I told her all my concerns and together we picked a cut that would likely work well and that Id be able to style. She did and excellent job cutting it - it falls really well and frames my face perfectly. But she also gave me tips on how to style it and after I asked for product reccommendations she suggested a few. I have found them to be really helpful and I LOVE my haircut. Also, she was friendly and chatty and I enjoyed the time there. Ill definitely be going back.

Sa
Review №72

Sheila A. at Bella Trio is my holy grail of estheticians. Her level of talent is simply unmatched & it’s very obvious that she has mastered every single service offered. From eyelash lifts to brow & last tints, dermaplaning to waxing, and my personal favorite microblading, Sheila is THE. ONE.Her bedside manner is second to none, the environment she maintains is extremely sanitary, and her level of professionalism is much appreciated. When able, Shelia will bend over backwards for you as her client.Give her a try - you won’t regret it.

Em
Review №73

I always go here to see Megan for a partial Balyage and a lash lift as well. It is a beautiful salon, service is great, and I always feel fresh and new when I leave! Definitely a great experience. If you need a professional, knowledgeable, and talented stylist Megan is definitely your girl!

Ms
Review №74

I give this place 10 stars because if its friendliness and cleanliness. But it gets 2 stars for service. I am a Black woman with curly/textured hair. I called and explained that and asked if there was anyone there that wld be able to do my type hair. I was assured that they had someone and gave me B. B was very nice and accommodating and wanted to make sure I was satisfied. However, I was not. The first visit was ok. I left feeling like eh...Ill give her another chance. After my 2nd visit she told me that she is not used to doing textured hair and that they dont get many Black women. I asked for a wash, roll and put me under the dryer, than blow out the curls. She said she didnt know how to use the rollers. At this point I am very frustrated and just asked for a pin curl which seemed confusing to her as well. She said their clientele consist of cuts and colors. Thats their specialty. So why was I given someone who clearly had no clue as to what to do with my hair. I left feeling very embarrassed with the way she pin curled my hair..Clearly no experience! Needless to say, I will not be going back! This establishment reminded me of the movie Life. WHITES ONLY!

Mo
Review №75

I never leave reviews but I had to leave a review for Shiela to rave about my experience. While giving me a facial, Shiela was able to painlessly and easily extract an unsightly blemish that I had for over four years—a blemish I recently had assessed by a dermatologist, who told me it was cyst and would have to be “punched out” to be removed. Shiela took all of 30 seconds to extract it, and I left feeling so much more confident with glowing skin and no blemishes. I booked two more appointments with her right on the spot! Highly recommend!

He
Review №76

Ive been coming to this salon for haircuts for the past four years and have always received stellar service from my stylists. They listen to what I want and I walk out with a great cut and style. However, recently its become increasingly difficult to make an appointment. No one answers the phone when you call or returns your call when you leave a message. Additionally, the website is not user friendly for making appointments. Most recently it took me three days to make an appointment. I feel the poor reception desk service is unfair to the stylists as well as the customers.

Ma
Review №77

I came to America a year ago and, as an ex-hairdresser back in England, I was terrified at the thought of finding someone new to cut my hair. I went through countless bad haircuts at other salons from stylists who didnt listen to my needs, and then a friend recommended Aaron at Bella Trio. Best decision I ever made. He listened to all my needs (and it was an extensive list) and when he finished, it was just how I wanted it.10/10 Will definitely be going back :)

Ta
Review №78

I had the BEST experience at Bella Trio with Sheila today! From the moment I walked in the front door, the staff was SO very kind and helpful.I have been wanting to get microblading done, but my nerves were keeping me from doing it. A friend found Sheila on Instagram. From the very first time we communicated on IG, Sheila made me feel very at ease. And today at my appointment, she walked me through every step and was so professional. Sheila is so good at what she does and I will definitely be going back to see her! She asked lots of questions and listened to me to be sure I was getting what I truly desired. An added bonus, I didnt feel a thing during the process! If you are thinking of microblading and have been putting it off b/c you are nervous, dont wait any longer! Call Sheila. You will thank me later!

Da
Review №79

Great place, and newly renovated. Ive had several cuts there now and the place is always clean and on-point. I recently moved to the area and it took me a while to settle in with a salon. My stylist is skilled and has consistently delivered, and I can usually get in and out on time. The product lines arent what I have been used to, but Ive purchased a few and not been disappointed.

An
Review №80

I went to Bella Trio to get an upper lip, arms, and bikini wax. I went on two separate occasions, and both were below average. I still had some hair left on my upper lip, and Angela who did my bikini/arms was not a pleasant person. After waiting 10 minutes after my scheduled appointment, I was finally taken back for the appointment. In the room, I was hesitating a bit about getting my arms done, and she told me next time not to waste their time and change my mind at the last minute. This was while I was totally exposed getting a bikini wax done - not a very comforting situation! Then, I realized after getting home that she didnt even do a good job - I have little globs of hair all over the place! Bella Trio may be a good place for getting other services done, but please DO NOT go for waxing services!

Ke
Review №81

I love Shelia! I get regular facials and lash lifts to keep my skin glowing. Shelia is always on top of the latest skin trends and I love her products! The staff is always super helpful!

Ja
Review №82

I scheduled an appointment online for a pedicure and explained I was looking for a new salon, that the massage portion is the most important part to me. Not only did she not massage my calves but she barely massaged my feet. My toe nails are painted well but my feet are still caloused in places. I definitely wouldnt go back.

Ly
Review №83

Congratulations to my stylist, Sarah White, who is now a manager / master stylist at Rishi Salon and Spa in.Chapel Hill . I know that Terry and all the staff at Bella are so proud of her and wish her well . Sarah has had a wonderful opportunity to learn and train in all aspects of hair styling and now she is one of the top stylists in the TriangleWay to go. SARAH WHITEYou rock.

Ca
Review №84

Claire is a true artist! I cannot recommend her enough. Not only is she a pleasure to spend time with but her results always exceed my expectations! No matter how crazy my ideas are she finds a way to embrace the idea and even elevate the concept. Thank you!

Ke
Review №85

Amazing experience with Sheila! Had a relaxing facial - the whole experience was fantastic. She was helpful about products and I left feeling refreshed and relaxed. Highly recommend!

Ay
Review №86

Jodie did a great job with my hairWould like to go back

Be
Review №87

I would love to thank Kristin for dying my hair red.She did a fabulous job and giving me advice how to take care of it and recommend me some great shampoo and conditioner for my red hair. I think Bella Trio is the place to go too.

St
Review №88

Claire messed my daughters hair up and refused to fix it.My daughter just started high schoolHer hair was yellow.Found a great stylist down the road who fixed it. Do your research prior to booking!

Je
Review №89

Went above and beyond to correct a mistake that was made. It is rare for a business to go so far to make a customer happy. Very happy with Bella Trio and very heartily recommend it!

Je
Review №90

The spa offers services in their upstairs space. Nice rooms with good lighting, talented estheticians and calming music.Erika and Anna have both been timely and very sweet. Prices are reasonable and the counter staff are helpful.

ka
Review №91

I came here because my normal salon wasnt opened yet due to the pandemic, but came here because of a friend. The color wasnt really what I expected it to turn out, and the trim turned into a straight cut disregarding the layers i had previously. I booked a $150 balayage, cut, and style, but it turned into a $175 color (maybe balayage??), cut, and blow dry. No styling at all. I guess the price fell under the consultation price.Overall, it wasnt a bad hair cut/color, just not what I was looking for or expecting. I guess its also partially my fault for not elaborating what I wanted more.I probably wont ever come back and stick to my usual salon.

Ch
Review №92

I had a pinched nerve in my neck with muscle pain extending deep into my shoulders. Many activities, including driving and walking, had become painful. I consulted with @massagebykv who advised a massage and cupping session may help. Without hesitation, I booked, hoping for any relief. Upon arrival to the salon, I was greeted timely and with offerings of water/tea/snacks. The entire salon and spa was very clean and bright. I had a short wait as I had arrived early and the waiting area was also relaxing. Promptly at my scheduled appointment, @massagebykv greeted me and brought me to a dimly light massage room with music playing. She explained how the process worked and what to expect as this was my first massage. She made sure I was comfortable before beginning. She left the room for me to get prepared and lay down, and came back a minute later. The massage table was relaxing, with a heated bed, comfy sheets, and a minty eucalyptus scent. The massage itself was amazing. My heart rate dropped into the 50’s, lower than my normal sleeping heart rate. The hour flew by quickly and @massagebykv gave me a small sample of muscle rub to take home and continue soothing my neck and shoulder muscles, as well as a few stretch and massage techniques to try out. I regained a lot of movement in my neck and the pain I had was drastically reduced. I’d highly recommend @massagebykv for a massage/cupping session whether you’re in pain or just need to getaway and relax from your day to day life. I’ll be back!

La
Review №93

I’ve been a client for years and I LOVE this salon. I usually see Cait but a few times had another stylist and they are all so talented and diligent in their quest to get your hair right. As a blonde it’s important to me that the stylist be highly skilled- this is the place to go

Am
Review №94

Very good customer service. Brittany does a great job with cut and color! Wish they would bring nail services back.

Ki
Review №95

Thank you Ms. Annie Reing for the exceptional work you provided me today. My hair looks fantastic. I also truly appreciated your kindness, knowledge, and superior customer service!Much ❤️!

Ma
Review №96

I got a massage here for the first time last week. It was AMAZING! My only regret is that I booked a 30 minute massage instead of a 1 hour massage. The environment was very therapeutic and relaxing and the staff was fairly pleasant.

Ka
Review №97

Shelia is the best in town! She always takes good care of me when I go in for appointments. The Bella Trio establishment is always clean and following COVID guidelines. 🥰

La
Review №98

Lauryn is the absolute BEST human and stylist on the planet! Highly recommend her!

Lu
Review №99

Best Hair Salon and Spa in Durham! I can speak to the owners dedication to ensuring excellent customer service. Visit Bella Trio if you are looking for a hair salon or spa!

He
Review №100

Sarah & Danielle were amazing! They took such good care of my mother and I for a wedding we were in town for!

Sh
Review №101

Megan was so friendly, professional, and did the best job on my balayage I’ve ever had done! After going through trial and error with hairdressers I finally found the place I’ll be going back to from now on. Highly recommend!

Ra
Review №102

If you want First-Class service, Bella Trio is the best place to go. They always go out of their way to make their clients feel special! Special thanks to Beth, Anna and Shelia!

Ka
Review №103

Urzula is THE BEST! Cant say enough positive, the best mani/pedis Ive ever had. Such care and comfort. and always looks great! very professional location. Everyone doing all they can to make clients feel comfortable and welcome

Mc
Review №104

Ive been going to Bridget Lamb - Guggemos for ten years! She has never disappointed! She listens to what I what and offers excellent advice as well. I always walk away feeling beautiful!

R
Review №105

I sent 2 friends there.... thay both Loved it. The received many treatments, and hair.. totally enjoyed it.. they have been going on their own for 5 years now. Staff was professional and the place look great! Good restaurants around for after Spa visit!

Kr
Review №106

I absolutely love Sheila!!! She’s the ONLY person that I let touch my eyebrows! Everyone else here that I’ve gotten facials & massages from are amazing as well.

He
Review №107

Took my my Mom for her Mothers Day gift. She loved it. Haley took good care of my Mom. They have everything under one roof. Mom has already made her new appointment.

Za
Review №108

I was given a gift certificate for Christmas and delighted that FINALLY was able to use part of it. The e-mail correspondence to carefully set this up was helpful. Had a facial by an experienced esthetician; a lovely Russian, Anna.; It was not only relaxing, but made me forget, for an hour, that the world was any different.

Da
Review №109

Got a haircut today from Kirstin and it was one of the best haircuts ive ever gotten. The salon is very professional and the staff is excellent. Had a lot of laughs and I highly recommend bella trio!

Se
Review №110

The management is attentive and professional. They swooped in and turned around a situation with one conversion. I recieved a 30 minute facial and the esthetician I saw was personable and knowledgeable and made me feel special on my birthday. I will be back

Nu
Review №111

Woof!!! I had a fantastic experience, was in and out in no time with a fantastic cut. Britney knew exactly what I wanted and I couldnt be more satisfied.

Ka
Review №112

First class service from the minute you walk in the door!! The staff is wonderful,Erika is the best from waxing, sugar scrubs to facials!! Hands down the best service.

Ja
Review №113

Ive always been pleased with my services at Bella Trio but I was super impressed recently with the need to be socially distant and safe.

Su
Review №114

Excellent quality control for hair care. Organized scheduling and reminder system. Pleasant environment. Coffee and water are available.

Jo
Review №115

Chill environment and the staff is funny. Sometimes I forget Im getting a haircut. Kudos to Sara, shes like the sweetest person I know there.

Gl
Review №116

The people that work there are great.. I get my hair done by Renee and have never had a problem getting exactly what I want..

Ne
Review №117

Love Rebecca the Esthetician! Shes been my girl for 10 years. Shes great and fast!

Re
Review №118

Love, Love, Love! Massage, Facial, Body Scrub, Hair (funky, traditional, modern), Mani/Pedi...All are a treat to your mind, body and spirit.

An
Review №119

Just had a lash lift/tint, as well as an eyebrow wax, with Sheila.... who is the BEST around! Highly recommend!!!!!

K
Review №120

Sheila helped my daughter tackle her teenage skin. I highly recommend teen facials!

Be
Review №121

I received massage therapy. Kristen is the ABSOLUTE BEST!!!

P
Review №122

I always leave feeling renewed. I love it here.

Ho
Review №123

They offer wonderful services and have very talented hair stylists! Would definitely recommend them -

Br
Review №124

Such a lack of professionalism! Literally on the way to an appointment and was cancelled on while DRIVING THERE. Was not offered a new stylist or anything.

Ka
Review №125

Have never had a bad experience. All the staff are friendly and welcoming. Ashleigh is the best!

Ka
Review №126

Very friendly, wash hair as part of the cost of haircut, good stylists, slightly expensive.

Gi
Review №127

Such a lovely spa. I see Shelia for spa services. She is great!

Cr
Review №128

The best place in Durham for hair and spa services!

Se
Review №129

Love Sheila for lash lift/tint, highly recommend!

Ba
Review №130

Professional and affordable. Bella Trio provides MANY services in one location.

Ie
Review №131

I’ve been a client here for over a decade. The providers ate always on time and provide friendly, quality service.

Da
Review №132

Three of us got massages, and we all thought that they were excellent

Kr
Review №133

Kristen V. Is the best massage therapist in the world.

Pe
Review №134

Great place, courteous staff, reasonable prices. Sarahs especially awesome.

An
Review №135

Haley is awesome!! Love her

Lu
Review №136

I like to get facials here. Overall I would recommend.

Ha
Review №137

Great staff! I couldnt be happier with their services.

Ya
Review №138

Great stylist. Very clean salon.

Lo
Review №139

Always wonderful service!

St
Review №140

Good service, reasonable prices

di
Review №141

Great massage and great customer service

Ju
Review №142

Great place for a relaxing facial!

Ja
Review №143

Been coming for years!! Great place!!

An
Review №144

Excellent facial/massage!

Na
Review №145

Sheila is the BEST. Seriously.

Kr
Review №146

Claire is awesome!

H
Review №147

Fit me in quickly!

An
Review №148

Ask for Erika!

Ch
Review №149

Ask for Lauren!!!

Du
Review №150

Professional, courteous, frienfly

Information
209 Photos
150 Comments
4.7 Rating
  • Address:5826 Fayetteville Rd Suites 103 & 110, Durham, NC 27713, United States
  • Site:https://www.bellatrio.com/
  • Phone:+1 919-484-1221
Categories
Working hours
  • Monday:8 AM–3 PM
  • Tuesday:8 AM–9 PM
  • Wednesday:8 AM–9 PM
  • Thursday:8 AM–9 PM
  • Friday:8 AM–6 PM
  • Saturday:9 AM–4 PM
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointment required:Yes
  • Appointments recommended:Yes
Recycling
  • Plastic bottles:Yes
Payments
  • Cheques:Yes
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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