Jacks Cannabis Co.

I was not impressed with this place at all, first time going and possibly the last time. When walked through the door the lady immediately told me to go use the order tablet to place the order and I did mention I was new and i still didnt get help,I had lots of problems with tablet. And the website isnt kept up with the instore tablets I ended up getting help from a gentlemen at the register and he did explain that ever Friday is new but that doesnt explain that your website is not concurrent with in store deals. So because your employees chose who to help and not help all customers this why I will not return... your product and your deals are great just need to step up your website and give a little better customers assistance

Wonderful experience, private and the dispensers are very laid-back but helpful with suggestions. The variety of products is impressive and the purchase was easy at a fair price. My hubby has chronic pain and this is the third time weve used this supplier.

Best dispensary in all of Western Ma. I’ve had employees from this store tell me that Fyre Ants is way better but it’s the BIGGEST lie. Jacks legitimately has UNBEATABLE prices that are cheaper than “street” weed. Everything I’ve bought from here was amazing. The best deal i’ve gotten/ curated for myself was an 8th for $20 of a heavy hitter, and i caught $15 live sauce half grams which was an insane hidden deal that only happened once after consistently going here for Over a year. It’s actually disheartening when you do your research and then an employee tells you to go somewhere else and then you do that, then you go back to Jacks and realize you were being deceived by someone who is supposed to sell it to you like Okay weird lol. Jacks Cannabis reigns supreme don’t sleep on Jack and if you do you’re wack!

Great little hole in the wall dispensary. Went up for the last time on 12/1 and was informed that 12/3 would be their last day in business. Sad to see them go.

Love it,i go every week and we an hour away,been to many so far the best ,chill place ,nice people ,great place for experienced users ,who know what they like and want,great prices ,best deals,friendly staff

I was smoking a preroll earlier today from Jacks and all the weed fell out! Not to mention burned my new car and expensive shoes. Be careful here the prerolls are low quality and the staff are miserable 🤦🏻‍♂️they have unfortunately gone down hill…. Used to be a pleasure now I just avoid.

Price is RIGHT for flower! Nice people. I pre order, in and ok in 3 minutes. Good stuff.

The lady was so rude when I walked in I walked right out I will never be going back her again they need better customer service like is there no manger working or is it just a bunch of snotty people working I would rather go to the street for my weed then go here got a pre roll she told me it was a gram get to my to smoke it and it’s a half a gram this place is just not it 0 stars for me

I love jacks place. I make my order online.. prerolls starting at 5 dollars, 15 to 20 all the way to high end weed.. edibles tintuctures oils and pens... process from being reasonable to comfortable... there is a black girl there with dreads shes like a weed connoisseur def go to her for help

This was my first time at a cannabis shop, although I had checked a few websites beforehand, and decided on Jacks based on selection, prices, and convenience of location. They also have a parking lot, which is a plus, although my mobility is currently pretty good. I was hoping for a helpful salesperson, and my wish was amply granted. I normally get edibles, which are both an effective sleep aid and offer pain relief, from a family member, so having a guide to commercial varieties was a great help. Two young women assisted me, one with selection and payment, the other with retrieval of my choices, and both were friendly and informative. Jacks accepts both cash and debit cards, although there is a $2.50 charge for use of the latter. (There is also an ATM inside the shop, although I didnt ask if it had a service charge, but assume it did.) All purchases are placed in plain, opaque child-proof packaging, which I was grateful for a demo of how to open, as it was not your average zip-lock bag. All in all, a pleasant shopping experience, and I wont hesitate to return the next time my regular source is unavailable.

One Of The Greatest Recreational Dispensary Around! Id Rather Go Here Than Any Medical Around And I Have My Medical Card! Awesome Prices! Check Out The $4,$5,$6,$8 Prerolls Changed Daily! Worth The Drive!Check The Out! AWESOME STAFF TOO!!

This store changed my life. The staff is kind and cares about finding the best product for your needs. Juan is a legend he will help you out.

I don’t think it gets much better than this place on the east coast. I’ve tried a couple shops in Mass the past year. They were good. But Colonial is top. If you are browsing to see where you should go for your first experience or your next experience, just stop looking and go to Colonial. Their StarDawg is the best I’ve had. Great genetics guys.

I used to call some shady people and go to shady places to get some herbal tea. I love herbal tea. I drink herbal tea 4-100x/day. If you like staying safe, avoiding tea trap houses, and want the best quality tea youve likely ever had - go online, order your tea, show up with cash, grab your tea, and go! Seriously leave. Dont be an a** and drink your tea in the parking lot like a child... drink your tea at home! The price is what it is, but IMHO well worth it.Super easy, super convenient, super delicious tea!

Their employee named Mira is very rude and also a hypocrite. Don’t tell me I can’t use my phone in the location but then turn around and use your cell phone behind the counter while on the clock in front of customers. Dom on the other hand was great!

Purchased a PAX Era pod at Jacks a week ago. The pod did not function properly (I’ve since learned this is a common problem) so I brought both the pod and the receipt to Jacks. I told them that it wasn’t working correctly and asked for a replacement pod or refund. I was told that I must have the packaging to return the pod. I left and scoured my trash for a package and was unsuccessful. I returned and told the associate that I couldn’t find the package and he said he’s sorry but he can’t do anything about. At this point I was visibly annoyed and another associate began talking to me to take a new order. I was visibly upset but went ahead and bought another pod. As I was leaving the 1st associate told me to “Get out of his store”. Bear in mind I was not hostile, aggressive, nor did I demand anything when the 1st associate told me I could not refund the pod. I then approached the associate and said “I’m sorry but you understand and why I am upset” but he cut me off before I could finish and again demanded I “Leave his store” and said I “Had no right to be upset”. I left and then called the management of the store. I was put in contact with the owner of the store Jack and he apologized for the behavior and told me he would look into it. He also reassured me I was welcome at his store. Overall, I think Jacks could be a great dispensary but severely needs to work on its customer service. TLDR: Decent product, terrible customer service.

To be honest with you folks. I have recently was with a friend .when they got a vape cart from here. It was old anof that it was bad anof to send him to the hospital for the past 3 days. Please dont think I am trolling just giving a honest review as I can please be careful. Do what you will with the information. Have a good and enjoyable night.

This was our first time. I was waited on by Jack very nice individual, very knowledgeable.

My partner went place is good and the guy in the front before going in was nice to him.Note they dont do curbside but the website hasnt been updated. Caused a bit of confusion. But overall nice place.

I love jacks so much. Best prices in town/area & there’s maybe 8 dispensaries in noho alone. Cool mom and pop local business vibes but cooler because they have alien stuff everywhere lol. Pretty dope that most employees are involved in most of the creative concepts around the store. Vick, Karlee, Logan and Juan are very knowledgeable and down to earth. 10/10 recommended. And yes, there’s actually a Jack lol. :D :)

This is my spot and the best round here. They for the people discount clearance board wit so many deals💯🔥💪🏾

Wonderful and knowledgeable staff, decent prices too! Will absolutely be returning soon! Huge thanks to Juan for ALL your help!

My partner and I love this place. Great prices, super friendly staff, amazing assortment!

A little hard to find but worth the hunt. Good deals almost weekly

Just not the spot for me, you cant look at any thing, you order from a ipad so minds well just order on your phone. The staff was nice just not helpful. Insa in Easthampton or canna connect in Westfield is the places to go.

The lady with the huge wing liner needs to learn how to differentiate between coworkers and customers. Was being rudely know-it-all

This place said it is illegal to accept federal Ids, then accepted a federal ID a passport LOL. So not the brightest bunch. They are unaware that some military IDs never expire till the Veteran dies. They feel that this is a reason to be rude and disrespectful of a Purple Heart Veteran. Unwilling to listen or learn about or respect Military Ids. My fellow veterans dont 💙 allow this place to disrespect military IDs. I my home states of Alaska and Hawaii VETERANS are shown respect and the courtesy we have ALL EARNED. BUT NOT AT JACKS CANNABIS THEY DO NOT HAVE OUR 6 and have no interest in learning.

Nice atmosphere and decent product. Your staff seems young, immature and uninformed.

Absolutely love the selection here if you have the transportation to get here in noho on bridge st Id def drive for the selection alone all the pre rolls are legit and by far the best gg4 strain Ive had in a while .. I will return

This place has that cool vibe. The weed is absolutely 🔥 here. Thanks for the great experience!

It’s a cool shop good experience and customer service welcoming and cool people😎 they had a great variety and the took the time to explain what’s what without being rude! Recommend it to friends and will be going back again

Door guy was pretty rude when I wanted to pay in cash. Weird you guys arent taking cash unless its exact cash or else I lose money. Only dispensary Ive run into so far thats doing this.Overall my experience has always been nice here but looks like Ill be going to NETA so Im able to get change for my cash.

Best prices around. Friendly staff. Super chill. Its my number one place in Western Massachusetts. Good good. All day!!

This place is the best in town in my opinion! It has the best prices and definitely beats Neta. So go check it out and do yourself a favor!👍👍

Great selection, great prices. Friendly, helpful staff. I never have to wait. One of my favorites!

There are many good reasons to come to this retailer. There is a vibe that is vibrant and Kool. I pass by 3 other establishments to reach this destination, every time.

Kind and professional. Treated me with respect. Reseller in a great part of town with wares from the most popular dispensaries. I didnt know the ordering process and they gladly walked me through it.

This store just opened for recreational use only in Northampton, MA! They have strains with a wide variety of range, and have a strain that tops 31% THC! From flowers to concentrates to edibles to vapes, this store has the high-quality premium cannabis that Western MA hasn’t typically seen. The chocolate bars were excellent and low priced, and they offer 2 cookies for $5. 10/10 Would reccomend!

Decided to try this new dispensary which is near NETA in Northampton, and the quality of flower was far superior than I have seen in a while! I purchased the Cherry Slimeade eighth, and it tasted like cherry candy, and had a very smooth smoke. There is a 31.9% strain for $45 an eighth aswell. This is where to go if you want that top shelf quality!

The pre rolls are trash they are too compacted and don’t hit right smh I had to take it apart and roll it over myself 🤣

Great service and excellent product at an exceptional (at least for a MA rec dispensary) price point.eta: great decor and small business vibe.

I was highly upset to discover obvious traces of mold in my pre roll, this place must pass off independently tested flower as a sick joke. Some staff also came off as “off putting” as some were simply unfriendly, or unhelpful giving instructions on how to order from the unsanitary iPad. Not to take away from some of the extremely welcoming individuals that do work there! Overall, there’re 4 other dispensaries to go to within a few minutes of driving, and I wouldn’t necessarily consider it an “ideal” experience, especially the contaminated marijuana.

Good deals!Update permenatly closed

Very nice and clean. Dog friendly. Parking lot is busy. But there is parking.

This place in my opinion is the best despenery in town and thats saying something because theres like 7 others. How ever jacks has quality and the best prices around.

Staff was incredibly friendly and knowledgeable. Service was quick and easy. Id definitely recommend over Rise in Amherst #sorrynotsorry

This is the best recreational spot Ive been to. Great prices! (5 pree roles for 40) and they have GG#4

Rude uneducated trash of a store . Menu is all screwed up and rude workers think theres not 16 other places to go never had such a rude experience

Good deals and good lookin friendly staff. 😁

Whenever I complete a successful journey here I go home, sit back in my most comfortable chair, take a rip of one of their many delightful flavors and can only contemplate these six words... DAMN SON WHERED YOU FIND THIS!!!!???

Competent staff and fair prices. Small but very clean and good selection.

Great and fast customer service with a Friendly atmosphere. Highly recommend

Very helpful staff. It was quick and easy since we had checked the website ahead of time.

Budtenders provide advice on varieties that will meet your needs.

Best Top Shelf dispensary in MA. For sure the go-to spot, no 3.5gram flower limit either, you can buy up to 28 grams unlike Neta💯

I bought a tape here and didnt work.

Most consistent and affordable in berkshire county.

Cute location. Decent prices. Good products

The greatest of selections and a tremendous staff.

Love the prices and the selection..esp the pre rolls

I love Jacks in Northampton, great products . Good deals and Fantastic service

Kewl placeGreat selectionPretty good stuff for a dispensaryI recommend...

$20 for a 1 gram pre roll full of stems. never give this place your business. predatory practices.

Good selection and quality of products.

Good selection, no line, nice staff, guick in and out.

Friendly... Good stuff .. affordable

Nice Shop.

Great location, good prices on products. Opening specials.

Ive been to a bunch of different dispensaries, this is my favorite so far. Ill be back.

Former Worker: Went to grab my final check and another worker threw the check at me. Petty 🤣.Weeds decent though 🤙

Great price nice staff

There is not a cheeper 1g preroll in town

Great prices little to no wait

Good quality products, not cheap by any means

Prices are great, nice variety of products.

Possibly the best prices, and most options around.

Dope place. Great prices and selections

Since RISE is no longer recreational this is a close place and good prices and selections!

Absolute gentleman great location highly recommend !

Great selection and great prices

Easy in and out, helpful staff

Decent cannabis for great prices!👍

I was happy with my experience and will refer my friends

Best bang for your buck in town..

Great selection, nice staff!

Good weed and dog friendly

Opening soon on bridge street next to Talbots womens clothing!

Nice selection

Always the best people and prices!!

Will be missed :(

Great prices

A lot of choices! I am becoming a ‘regular’!

Friendly young classy professional!!

Hit or miss, just like every other place in Massachusetts.

Easy in & out. Friendly workers

Nice to pick up at the door

Great batteries for carts

Has some great pot .

Limited supply but on point

Good weed

Awesome

Great vapes!

Good selection of weed

Great place

Favorite dispensary in MA

Get the staff pick.

Friendly service

My go to spot.

Decent bud

Ok

Off the Hook!!!

👌🏻

Good good good

Great weed

Great Vapes

Great place