Every time I have been I the store everyone has been very nice and respectful. The prices seem reasonable and a very good variety of stuff.
Just wish y’all would open when you say you do, I’ve showed up and had to wait awhile, other than that I love the folks here, they treat you like a friend once they see you’re a regular
If I could give negative stars I would. This store sells to teenagers and when I called to let them know(I mean they should be checking IDs but obviously not) they were super rude and didn’t even care.
I just hoodwink 3.99 for this and it’s not even the big one and I just happened to look at my receipt and this chic knew I didn’t know the price and said we have a no refund policy I really have choice words but lesson learned.. it’s a shame … just thought i’ll share … People will get over where ever they can !!!
Amazing prices. Really good customer service
It was a beautiful place and clean with a good service helpful and I find all what I need thank you guys🙏🏻🙏🏻❤️❤️ u take my business
Andy, was very helpful. i was satisfied when i left. i came in for body and burning oils and left with oils and a vape. The store was very clean and he gave me his undivided attention. i left with all smiles and a happy customer. i will return and i do recommend this shop.Thank you Andy your customer service skills is A+.
Customer disservice. Employees didnt even acknowledge me as a customer. 10 minutes of my life wasted.
Terrible place. I bought a $30 scale from here, it didn’t work so I brought it back the next day and they wouldn’t even exchange it out. I was a frequent customer.. not anymore.
Andy and Aundrea are awesome to deal with! Both make sure the products I want in the quantity I need are there when I want and need them. In response to the other reviews, the store does smell like tobacco, after all it is a smoke shop! Duh!
I have been coming to this vape shop for a while now, and I must say the customer service I get when I walk in is amazing. They dont see us as customers we the customers feel more like friends when we get greeted. Love these guys. Very knowledgeable, friendly staff and great selection.
Prices are ok, but the items do not always work and are difficult to return. On top of this, the store rarely opens on time. If asked the staff will insist it opens at 8 but I haven’t seen this happen often. More often the store opens at some random time between 8:30 and 10. I would go elsewhere if you want to go to a smoke shop early.
Amazing customer service best prices best service clean store they are very welcoming thank you so much for the experience definitely recommend
Absolutely love coming to this store.. Always has what I need and the store is extra clean which is a plus!!! Wish I could give it more stars!
Andy and aundrea always take care of me and make sure I get the best service possible. Very caring about their customers.
Customer service always good never had a problem store always clean and customer service is the best to the owners Andy and andria
Best smoke shop ever!!
The store workers are the owner they are super amazing with the costumers. They always help and explained everything to costumers . The prices is way cheaper than all smoke shops.
Very clean always friendly . They always have what I need and if not great substitutes on hand. They will get you right check em out !
Never open when it says it is. Hours say it opens at 8:00 AM. I have been here multiple times from 8:00-8:30 and they aren’t open. I believe they just open whenever they want to open.
I came in today and the store was remodeled and it looked so good , great lights, nice glass tables to view everything by far the best tobacco store I’ve ever been too.
Andy did a great job with the store. Always clean and great prices on everything
First time in the store today very nice inside great deals good service etc.
GREAT EXPERIENCE AND EXCELLENT CUSTOMER SERVICE!!!!
I love going to Smoke World. The people who work there are always helpful! The prices are great! The store is always clean!
Amazing surface and good prices they always help I love them so much
Andy really very nice and the store very clean everything is cheap and always look new
Store is clean ppl are helpful prices are high most of these reviews look fake 🤷🏾♂️
Excellent customer service and prices. I travel 30 minutes just to go here.
Pricing can be confusing, especially with sales. Rarely do any of the staff wear masks as mandated by local government.
Great store treated very well
Excellent customer service, great new products, wide variety of anything you can find at a smoke shop!
The best store in Durham always nice to costumer always Frindly
Good service nice prices.
Love the vibe when I walk in it’s chill
I was a customer. Never will be again though.
Fire customer service, super chill
Mike and Samantha are amazing!
Great customer service
Nice shop cuzz
Clean and great service
Not many vapes