Shop the sales. Mike in reception is great help on advising what’s good in the shop and from my experience the behind the counter tenders Tyler, Elizabeth, and Faith are all fluent in the products they carry and the best sales to acquire them at the lowest cost. The help from the staff is unmatched across the state and so are the products Cookies produces. Points add up fast and you can save a ton of money.
Cookies Gainesville simply gets it where so many others simply do not! Shout out to Eli, Liz & Brandi for showing Gainesville what a real dispensary looks like!!!!!!!What a great customer journey & experience! What incredible product, let’s go!
Elimar and the associates were amazing and a great help. I will definitely recommend going to this shop. It was amazing and has amazing products.
Way over priced, even with first time discount. Staff unenthusiastic and unhelpful. I told the sales person I was overwhelmed for choice and all he did was point in a general direction and say a name, no description at all. I had to chose based on a name alone. Not going back.
Very polite and helped me with my order with no problems. He pointed out that I had 2 of the same which I didnt know that I did. That meant a lot to me cause some store dont check nor tell u that when u have an online order. 💯
Very friendly staff that gives helpful recommendations. The medicine is the freshest in the Ville, no stale bales here. Glad I switched over in time for Junes Veteran Appreciation Month (35% off).
The staff this morning was awesome people great environment,and Katriana was very intelligent in her knowledge of quality and very helpful. i enjoy going to there store and I will be visiting again.
I am new to the Gainesville area and Evelyn was so helpful and very knowledgeable and just the whole atmosphere there it was very welcoming and refreshing and she was extremely helpful and I look forward to making cookies my dispensary home
Brandi listened as I explained my health needs & what works for me. She pointed out all products that related to my request. Then, she introduced to a product I had never used before. The fact that, she herself, has tried it & could effectively show me how to use it allowed her to make an up sale of the product & a pin kit to me. She was friendly, smart, polite, neat, & efficient. She smiled, listened, kept eye contact, & was knowledgeable. I used to own retail stores & this is customer service 101. Well done Cookies 🍪 and VERY well done Brandi 👏
Was a great experience, the staff was great and Ivan took very good care of me! The products were good but a bit expensive for me.
First time visit. Miss Elisabeth is pleasant and knowledgeable. The stacked discount for top shelf genetics is tough to beat. Thumbs up all the way for COOKIES.
The whole process is amazing! The GUY AT YHE FRONT DESK IS THE GREATEST SALESMAN IN GAINESVILLE FLORIDA GREAT CUSTOMER SERVICE VERY KNOWLEDGEABLE!!! SO MUCH SO THAT I REALLY FORGOT ABOUT THE SKETCHINESS OF THE OTHER LADY THAT WAS A LITTLE PRE-JUDGING ME A LITTLE BITMUCH.EVEN STILL I CANT REMEMBER GIS NAME AT THE MOMENT BUT GREAT GUY GOOD BUSINESS
For my first time there Joseph is very knowledgeable, and helpful!
First timer...it was such a groovy experience the display was like I was at Willie Wonka factory and I had a golden ticket and the snozberries taste like snozberries definitely going back was worth the hour drive
Joseph was great excellent choice on the puffco proxy thank man if you don’t go there you should they even got shoulder bags
IVAN was amazing he did a excellent job this evening at cookies. It was my first time & he made it so easy and educated me on things I wanted to learn about. Thanks for the amazing service Ivan!!
Because of Ivan, I will be a repeat Customer. He was very Knowledgeable and Helpful. Thanks
Great experience! Was my first time and they helped me pick out several items. Can’t wait for the Jax store
Great customer serviceEly and Ivan took care of me todayI’ll be back!
Arianna is super helpful and always has a nice smile greeting you when you walk through the door!
Coming from south Florida, the Gainesville cookies was way more superior! The staff was very knowledgeable about the product and very helpful. Special shotout to the night crew Evelyn, Eli and Joe they were awesome!! They definitely deserve raises! :) I highly recommend this spot!
First visit to this dispensary. Very knowledgeable, very friendly, very helpful Great specials, very reasonably priced. Joseph was awesome
Staff was friendly and knowledgeable on different products. Prices are very steep for what it is, feels like youre paying more just for the brand.
I went in for my first-time visit and had a great experience. The staff was welcoming, informative, and they guided me through the discounts my purchase was eligible for. It was an easy visit for my first time!
This place is spectacular. I absolutely love Faith!! She is always so helpful, happy and has an absolute wealth of knowledge about all the products. The atmosphere is comfortable and fun as well. I would give Faith 10 stars if I could, she always gives top tier service! Thanks Cookies and thanks Faith!!!
Brandi was very helpful and a happy professional at work.
Cannot speak highly enough of this location! Tyler, Brandy, & Liz, (too many good people to count) all take their time to truly understand your needs and pick out the best medication. The wait times are consistently low and I’m never disappointed in the flower. Will definitely be back !
No where on there site does it say they wont hold an order 24 hours like literally every single dispensary in the state does, if you dont pick it up that day you pre order it they sell it to someone elseTyler and Mike are both amazing employees, super friendly, very knowledgeable and insightful with the products and stuff coming in. Always a pleasure to come to this location. Easily best dispensary in town got top notch products with great staff.Had an issue one time with getting the wrong discount and the owner took care of it no problem.
Cookies is among the top 3 dispensaries among Florida and recently has became my #1 Dispensary for having Top Shelf Product, New Strain Drops and now, even better sales than even Trulieve at times!... lets not even mention the most rewarding loyality system which basicly saves me $10 to $25 every single visit that STACKS with 25% Early Bird Prices (or membership prices).Alexis W was my most recent Budtender and did a great job!Thank you for being here in Gainesville, no one compares in Gainesville!
Great staff very well knowledged. Very quick!
Mike and Tyler are the best bud tenders you’ll find in Gainesville! And don’t sleep on cookies menu selection! These guys helped me find the exact product I was looking for from symptoms to taste buds to smells. And when I thought I was going to spend more than I wanted to, they made sure to let me know of all the discounts and ways to shop cheaper for each and every visit. Thank you guys so much! Get your cookies!
Best dispensary in Florida for service and product. I have spent a lot of time out west, and this is as close as it gets to the Left Coast experience :)Extremely kind staff who have always exceeded my high expectations. Joe, Liz, Tyler and Ivan are a great team who are always great to work with in helping me with my cannabis needs.
Very friendly and knowledgeable and helpful. Answered every question without missing a beat! Excited for our Jacksonville location to open
Love this place! I’ve had such great experiences with Evelyn; she is extremely helpful and knowledgeable. I am always satisfied with her recommendations and will continue going back.
Had another great experience at Cookies Gainesville today! And again, Elizabeth was to blame! 😉 She is always so helpful, and cheery, and knowledgeable when I see her. Definitely makes for a pleasant and fun experience. She also taught me about the excellent points rewards system in place. Cant wait to cash them in. Thank you Elizabeth! Btw, Laughing Gas is as advertised 😜
Elimar was very kind and helpful. Did an amazing job because I was very hesitant. Ive only visited cookies during the opening and was disappointed so I havent returned till now. Glad I did give this place a second chance Elimar is underrated at 5 stars.
Taylor and Buddha are the best. They checked me in quickly and found exactly what I wanted.
Tyler is the man. He’ll get you sorted right. Whole team is awesome. Best products and loyalty program in the industry.
Tyler is too rad, i always go to him for concentrate advice and terpene deep dives. he always looks out! elimar was super cool too. whole staff is great!
Went in when it wasnt busy, got some great service from a knowledgeable staff!
Eli was a great help love this place visit everytime I come to Gainesville
Tyler was awesome and made the whole experience much better
Best live hash in town at the best price, its really a no brainer. The staff is knowledgeable and works efficiently so youre never waiting for very long. At other dispensaries youd pay more for less product and a worse experience. I havent had a bad experience yet and I go every week. All of the medtenders are wonderful but Ive had great experiences recently with Tyler and Joseph. Brandi the manager is also always on the floor ready to deal with anything that comes up. Its a great team, this place is special.
I had a great experience at Cookies! Ivan was host the last time I visited and he was super nice, the rest of the staff was super friendly, the store is BEAUTIFUL and the product was amazing. Great experience through and through. Can’t wait to go back!
First time going to Cookies since I got my card.. Picked up 3 different strains to try.. Customer service & Discounts were on point. Love the way Im treated when I let people know that Im in the industry. Stay lifted my friends!!!
Great dispensary, many different varieties. I would highly recommend!
Customer service was excellent. I enjoyed physically going here and the experience was good, but unfortunately, the product was not up to par with what I was expecting. Flower was like rocks and very dry. Maybe I’ll try again some time but not in the near future
Tyler goes far and beyond when it comes to customer service. I can’t thank him enough. Will definitely be going back. His recommendations were top notch.
You may not always get whats pictured online. Online carts show a ceramic post, but the one I got had a metal one. Huge difference in quality. Dispensery is 1.5 hours from me so I wasnt going to return it. Material was good so you get 2 stars but -3 for false images.Took a day or 2 for them to respond to my review but its been a month and no one reached out. Down to 1 star for bad customer service while trying to look like youre helping.
The customer service was beyond amazing I appreciate you guys and your knowledge. Friendly staff and wonderful selection. Thank you Joseph Ari and Liz 🫶🏿
A-1... Thanks To Brandi and the team. Hope I got name right lol. Thanks got me in and out..
Probably the best quality Rosin in Florida.Arianna always greats me with a smile as do the rest of the staff in Gainesville.Awesome staff at this store. :)
Wonderful experience!!!! Amazing and colorful aesthetic for the shop. Michael was wonderful and the whole cookies service team was awesome. Knowledgeable and helpful and don’t haggle at you! 😂😂❤️❤️ Really appreciate the experience and definitely will be back!!
Its a pleasure visiting Cookies dispensaries Store the Employees are very professional and knowledgeable
Always great service and professional. Tyler always helps me and get me in and out quick. Makes my experience 100/10
I was helped out by Tyler at the Gainesville cookies and he did great. Very informational. Ill definitely be a returning customer.
The dispensary itself it was well lit it was clean however I did not like the customer service the day of the grand opening at around Ill say like 5:00 p.m. ish to me I just did not feel WELCOMED, I was being followed around, there were other customer(s) and the lady definitely was not up on them like that. The crazy thing I was super excited about the Grand Opening and it definitely did not exceed my expectations.
Recently visited Cookies in Gainesville Fl. I was extremely pleased with the store and staff, specifically a young lady, Evelyn. Evelyn was very knowledgeable and helpful and made my visit very pleasant! I will be returning!
Tyler was an awesome bud tender, and even broke open a shelf bag to take a look see at Bernie and Payton that were a little old. Mylar held up great and still fresh with greenish stem. For 25,30 bucks, a steal imo. Gary Payton that caryophylene buzz above a percent or more.. Bernie Hana with an interesting Linalool leading the terp profile around half a percent. Both A grade. Awesome service too! Keep up the great work
Elizabeth was so very friendly and helpful. She was knowledgeable and made my first time very simple and easy.
The entire staff were amazing especially Elizabeth, they were all patient as I was making my purchase. All of my questions were answered and the overall experience was fantastic.
Cookies is very professional. Product is always what to expect, amazing.Ivan was great, shared his knowledge with me and also didnt mind all of my questions. Also, cookies has the best point program out of any dispo in FL, yall are going to do great here. Welcome to Gainesville and GoGators!
Mike,Liz and faith made sure I had a great experience and were really informative definitely recommend coming to cookies if you carry a med card!
The sales reps Tyler, Mike and Ivon are always great people and help you with any need or recommendations you might need definitely worth stopping by!
I just visited this location the other day and I was amazed at the large selection and helpful staff. The manager, Brandy, was especially attentive and tended to all my questions while providing an extremely pleasant experience!
Good selection. Great staff. Tyler was excellent in helping me find what I needed.
Cookies in Gainesville is my favorite dispensary thus far. The manager Tyler is always up to date with the product & makes it super easy & fun for me to shop. Definitely will be a regular here!
This spot has been open since July and it’s by far Gainesville’s best kept secret. I consider myself to be a well traveled fella, I’ve been around the world a few times and have happened across some fine dispensaries all across this fine US of A. I’ve been on the Reddit, and let me tell you folks, it’s just poison. Jungle Boys this, The Flowery that. You want a West Coast dispo? Look no further than around the corner from Krispy Kreme.The quality of the flower has blown me away. Far better than anything else I’ve found in this lawless swap so far.DISCOUNTS! EVERYDAY IS 25% OFF EVERYTHING THE FIRST TWO HOURS THEY ARE OPEN!Brah, that’s like getting a First Time Patient Discount EVERY SINGLE DAY!I can’t forget about the staff either! I gotta tell you that Mike, Tyler, and Faith are probably the most patient people I have ever experienced in this setting. I normally just disregard what folks at dispos recommend but holy cow do these folks know what they’re talking about. They’re super friendly and cool, they’re incredibly knowledgeable and honest too. If they haven’t tried a strain, they won’t lie to you, and for me, that goes a long way.So please hit up Cookies! Get you a nice West Coast experience, get you a fat discount, and get some great recommendations from Mike, Tyler, and Faith!Or don’t, and keep wasting your money and being a silly goose.
I haven’t had a better experience at any other dispensary. Evelyn made me feel very welcome and helped me figure out what would be best for me. Looking forward to coming again!
The product is great, and MIKE is an enclopedia of relevant and helpfull knowledge, I will always try to schedule my visits when hes on staff.
Tyler was super friendly and explained everything to me clearly, great dude!
As always, another successful COOKIES. The third grand opening i have been too, Miami, Orlando and now Gainesville!...The vibe is amazing and the staff made possible to get what i wanted. I RSVP days before, i got what i needed. Am grateful that we have COOKIES in Florida!!!!!
Elizabeth was great , her knowledge of product is spot on and went over my head but she knew her stuff. Great experience!!!
On my first experience in the cookies dispensary Gainesville. Ivan and Mike was most outstanding and taken care of me and making sure i got the correct medication for my diagnosis without breaking my wallet.
Eli is great and so is the whole crew at Cookies Gainesville
Great staff , with quality product 👌!!
Leaving a one star review based on the actual product itself, not on the staff or experience. That was great. The staff was courteous, helpful, and friendly. The store was clean. The ordering process and check out was quick and efficient. The product, however, is meh. This spot presents itself like its selling the Wagyu beef of marijuana, but its McDonalds hamburgers at best. I purchased 4 flower 8ths, and all of them are not good. All of them! It blows my mind. Even with discounts, the price point was still high ($115 for this order), considering 3 of the 4 8ths were the small flower (aka smediums). Every strain I got has minimal smell and no real taste. All are too harsh when smoked. The buds for the Caffeine strain were so adorably small it cracked me up. It also smokes like hay (this is $44 retail, too). Even the Blanco, which is 30% THC and $50 retail, is meh. Its not doing it for me. Its extremely mediocre all around, even the potency. I dont typically leave reviews, but this place is all marketing and style. I gave it a whirl, but with my experience theres no reason for me to go back here. Youre better off with Grow Healthy and Sanctuary. Sorry, Cookies!
If you are a chronic smoker then Cookies is the only place for you. Staff pics are spot on and they detail the terpenes. Flower is skunk and doesn’t smell like homegrown LEAVES like other dispensaries. Vapes also satisfy the hardcore Henry user like me as well.
Phenomenal store and amazing customer service from all the staff, I dealt with faith today and Mike the other and couldn’t ask for better bud tenders. Keep up the great work guys!!!
Cookies is the best, of course! Brandi was quite cordial and very informative. Im so happy cookies is finally in Florida. I’ll be back. Thank you Brandi!
Glad to see cookies in Gainesville! Looking forward to the legalization in Florida so that everyone can enjoy this freedom. Mike was excellent, friendly and knowledgeable. Thanks Mike
Product knowledgeable, and also cool as a ceiling fan..
Great dispensary cant wait for them to bring one to ocala.
Love this store and the products too😘😘🥰🥰
Amazing service and product. Faith helped me so much and really set me up with the best. Absolutely will be back.
This is my 2nd visit. Always friendly and provide options on what your needs are!! Elizabeth Rocks at this!! Nice simple selection of hardware too!!
Very professional and kind Thank you Elizabeth
I had a great time shopping with Joe and eve
Cookies Gainesville always has good stuff and good deals. Big thanks to Ivan, Tyler, and Mike. Always a seamless experience 👌
Ely and Joseph were amazing !
Joseph was super helpful and very friendly.
Yooooo best buds I seen! The selection and the help is dope. Evelyn was grate and rite on with the type of bud for my need thank you Evelyn!
Michael was fast to accommodate my budget and give me a great deal. The experience was convenient and professional.
Excellent service and knowledge on their products !! Will be back soon for sure 💜💚🤙
Super nice and friendly staff. Very helpful with shopping and what you are looking for.
Awesome service,,, Faith made my day 💯
Great spot right next to UF
This guy is awesome, helpful and knowledgeable!!
Love the atmosphere! faith is such a great help and gives such a welcoming vibe! def recommend
I have never felt more comfortable in a dispensary.. more like a store front and less like a weird medical office, which can be off putting for some patients. Products are pricey, but discounts help reel it in a bit. Big up the Gainesville Cookies Team 👍
Found store clean,very friendly, plenty of helpful people, enjoyed my self , nice experience,thank you !
Excellent service great personality knowledgeable
Cookies been doing they thang lately just got put on from my boy mike helped me out good💯✅
Great service, very knowledgeable!
Elimar was so patient with me. She was knowledgeable and helpful! I will be back from St. Augustine.
Mike, Liz and Ivan made my first visit perfect!
Excellent service, great staff, very knowledgeable!
Great experience. Always have very high quailing products and great service.
Tyler consistently delivers an exceptional experience, ensuring I always leave satisfied.
Mike, Tyler and Liz were the gs today. Great help.
Mike was awesome 👏🏼 love all the suggestions and recommendations. Very informative and pleasant
The guys were a great help. Definitely a good experience
Great customer service, positive attitude and very helpful!
WOW, AND OMG! GREAT STAFF, GREAT STORE, AND MOST IMPORTANTLY GREAT PRODUCTS.THIS IS MY NEW DISPENSARY, IT WAS A NO BRAINER! THANK YOU VERY MUCH!
I will be coming back! Amazing selection and service. Evelyn is the best!!!!
Very clean store! Awesome product and Tyler is a great budtender as well.
Super Cool Staff, Great Bud available !!!!!
Arie was extremely helpful and knowledgeable about all of her products! Very helpful!
Great experience, Tyler,Evelyn and Budda super friendly and helpful
Absolutely awesome customer service! Best products in the state 💪
Clean friendly and cool stuff to buy.
Love this place, everybody is always so helpful and knowledgeable and the product is A+
Loved the store great product and amazing staff 👍🏽
Great selection, super attentive and knowledgeable employees, and an awesome atmosphere!
Always a great experience going to cookies! 5 star staff
Such a great experience wow 🤩Staff 10/10Products 10/10Vibes 11/10
Michael y miss Mar the best teamfull service respect blessings
Tyler was very helpful and knowledgeable about products and discounts.
Tyler thank you for helping with my order and sharing discounts I was eligible for
Montray was a lot of help an even really informed on everything
Definitely not the friendly atmosphere I see at other dispensaries, and I can get a bigger bang for buck elsewhere.
Enjoyed my time here
Very knowledgeable and nice
Arianna was very nice and explained everything I asked
Mike was really great at helping pick my specific strains!!
Faith was a great help! And the product is amazing!!
Tyler Ivan Budda the bestfire stuff best pre rolls
Mike Snodie is that dude! Helpful and knows his stuff!
Well its new as laws past, tohe youse. Of Is marijuana. As medicine.. so in all that i think Josh,., Let me write to what I wanted within a couple minutes
Best flower around & the workers are so friendly & knowledgeable
Tyler, Budah, and Ivan were awesome!
Elimar was super sweet this morning!
Knowledgeable bud tenders, Mike is the real deal.
Legal weed got too expensive. LOL.Just cant afford it.Your prices are ridiculous. Good weed though.
Great experience with Tyler, great product!
Cookies are always super nice and go above and beyond.
Always the BEST experience possible at the Gainesville location!!!
Great service
Very informative and very helpful
Great place very friendly staff.
Very impressed with the products I purchased here
Great service! Great staff! Great Price!
BEST FLOWER IN THE STATE !!! AND BEST DEALS 25% off from 9am - 11am !!!!
Best dispensary in town
Mr Lopez was awesome thanks again
Great location, product and service!
Wasnt impressed 😕
Very helpful
Great Budtender, great product is Fire🔥🔥
Real Cali gas
Mike ARI and TYLER killing it once again
Mike was amazing a great product
Pleasant & professional. Thanks
Muv is way better!
Cookies Gainesville has the real GAS!!!#GAINESVILLE#GAS
Ivan was so helpful
Great customer service
Simply the Best❤️🔥🤙
Great store!
Best gas in Florida
❤️ 🍪
Mike is awesome
Amazing
💪🏿
Ivan is the man!!!