I’ve become a regular and the lady associate with the really cool makeup and red/ black hair deserves a raise. she’s super friendly and recommends good products. i would give this place 10 stars if i could. prices are student friendly as well
Been there twice now. I come from out of town so at least by my personal standards they have the best prices Ive seen on my favorite products! And the service and friendliness of staff is second to none! Ill always come in when Im nearby.
I come in here an spent over 50$ on vapes every month. Yesterday I went in an got three. Spent over 60$ an was never given a receipt an the one I opened is leaking juice an they wont swap it out.. Even with my transaction on my bank site they wont swap it out. I will NEVER spend money there again
One of the best stores Ive been in my life, Im unsure of names but all the employees who were here at 10-11 pm on June 1st, 2024, were phenomenal, super knowledgeable and helpful and making sure I was happy with my choice, and then they were also hilarious and had tremendously good energy, which is important considering how late it was. Would definitely recommend as long as they keep hiring people like the ones here now.
They carry a very large and wide variety of all your SMOKING accessories at comparable and reasonable prices for the entire region.For all of the Other consumers out there:Yes.....they do carry Kratom and Delta.Very very very very friendly staff.Very very pretty ones too.
I literally love every one of the employees here. I’ve been coming here for awhile now. Never had a bad experience, they have awesome deals on d8 and glass pieces :) i love the “Hell Ya!” D8 disposables, especially the mango or the strawberry! Their d8 Oreos and pop rocks are also gas 🔥 . They have a lot of variety in their d8 infused snacks as well. Great affordable d8 dabs too! Super helpful and friendly staff, I will be a lifelong customer because this shop is awesome. Andrea and Bri are always super awesome, everybody else is too.
EDIT FROM 5 STARS: I have been coming to this location for the last three years now. I understand policy changes but in my opinion, as a consumer and a business owner myself, I find it kind of odd that with policy change at this location best practice is to treat regulars, naturally, like as if they’re trying to steal. I have been coming in and seeing the same employees and they know me by name and face on most days. It seems like one person, ruined it for the rest of us, and that kind of puts a bad taste in my mouth. I want to use my wife’s card who I’m legally married to and have a joint bank account with, should be able to do so without retaliation or anything short of excellent customer service.Unfortunately, since this location is the only location that has the products that I like to use at the price that I like I’m forced to continue going here. BUT JUST KNOW, I am in the market for a new store I can trust.
Literally just walked an hour in this 100 degree weather to get a vaporesso pod. After purchasing it, and finally getting home I fill the pod and wait 15 minutes, by the time I go back to the pod. It is empty. Obviously not supposed to happen. And y’all don’t offer refunds. Maybe make sure your items work.
I dont know why anybody goes to the store its all overpriced cheap glass. Youd be way better off going to high tides or modern age. Also if you know anything about blowing glass ask one of the employees there some questions none of them know what the hell theyre talking about. Its almost comical.
Called to see if they have better prices on a disposable I was looking for, and they said they cant discuss pricing over the phone??? Definitely wont be giving you guys my business.
Stop by to ask some questions about vaporizers and they ran though their personal ones and maybe a great recommendation.
I love going there to pick up supplies for my daughter . B not only are they extremely friendly in there they have a great selection and the prices are unbeatable!
One of the best smoke shops I’ve been to. All the staff is very helpful and they really know their products. Big ups on the 710 event. Really appreciate the $100 gift card from the raffle. If in Gainesville it’s a definite place you need to stop at.
Huge variety of products and goodies! Helpful staff. Love the raffle days!
They have such good stuff and great deals!
Brought a vape from the shop. Went to work the next day and the vape went out. I tried charging it and vape wouldnt charge,remind you I just brought the vape the day before and as much as I spend with the shop never had this issue before. And I knew I didnt exceed 5000 puffs. Went to bring the vape back the next day and was told it was over 48 hours. I basically felt robbed because I just brought it had it less than 24 hours and it went out. Guess Ill shop elsewhere from here on out
Ken is such a sweetheart. He always goes out of his way to make my experience feel loved and special. Every employee here knows what they are talking about and I respect the hell out of that as a former smoke shop employee. Keep it up. Love you ken. Hope I win this raffle. Also they do awesome raffles which u but some stuff in the store and they give u tickets and on a certain day they raffle them and you get money and win store credit. My friend already won 700$ from this. Crazy.
Lots of vape selections and decent prices and give you 3 days incase it dosent work.
Wild side smoke shop is the smoke shop to go to they have everything you would need from glass pieces to disposable vapes to mushrooms in case you want some psychedelics or just all around top grade delta a Delta nine gummy’s and pre-rolls.For sure worth the spot to stop at.
Hands down, the best smoke shop Ive come across in Gainesville. Their prices are unbeatable. I live in Lake City, and have checked Live Oak prices too. This shop ALWAYS has substantially lower prices. Their customer service is unmatched, and they have a 48 hour return on any vape devices. Ive never seen that at another shop. I highly recommend this place!
They wont do price checks over the phone. Store Policy. No, they want you to come in and ask to increase the chances of you making a purchase, since youre already there in person. Predatory marketing gimmicks for sure, and low quality merchandise.
If you are looking for a trusty vape shop you need to check this place out! The staff is so friendly and will answer all your questions. They go above and beyond. Shout-out to melia for being the real G and helping me out. She was super helpful and totally awesome. Highly recommend this place. Also the glassware is very nice and all their products are high quality
Convenient location for me with great staff. They were friendly, explained a lot, and helped me pick whats right for me. As my first time, I spent a good bit of time there looking at everything. Theres a good selection to look at and find new things. The deals were amazing, and I would definitely recommend going there just to see what you might find.
Christine, Alyssa, Reese, and John are great! They always help when I’m looking for a specific item. They always have glass and vapes stocked. If they’re out of something they make sure to get it in the next shipment. By far my favorite vape shop! Highly recommend!
Despite the fact that I didnt win anything in the 710 raffle I have found all of the employees and visits pleasant and relaxing. Also some really beautiful glass work.
Store was amazing 100/10 service. The cheap prices and relatable workers. Malia served us. She was the best sales person. Made the experience very fun and down to earth which is what needed more in all smoke shops. Would recommend.
Yankarlo and Xtina are honestly the best employees. I went in only needing one disposable and after talking with them they informed me of sales and discounts and I left with three! Great people and such a great atmosphere. I would hang out here if I could. This is a petition to make wildside a lounge!
I have been a repeat customer here many times over the past couple of years. Ive purchased several PAX3s, and dozens & dozens of e-cigarettes. Recently I purchased a Smok Novo kit, and decided to take it back because I wasnt sure it was what I needed. I brought it back 5 days later-- unused, in the original SEALED box, with the receipt, and was told theres a 48 hr time limit on returns. No one told me this upon purchase; I was told Its printed on the receipt. I think its outrageous to refuse to take back a brand new product that they currently sell, within the same week of purchase, for an exchange, not even a refund. Thanks for nothing, Wild Side... Ill be shopping online going forward.Update: I contacted customer support via email as requested here, and received NO response. I politely explained I had spent at least $1500 there over the past two years, and was open to a resolution. No reply after 3 days (a full 24 hrs longer than their return policy), and apparently zero interest in retaining me as a customer. Wild Side, you did nothing but reinforce my decision to shop online, where prices are more competitive, selection is better, and customer support still exists.
I have always gone to Wildside for all of my vape needs and previously gave them an excellent review. Unfortunately after my experience today, I’m changing my review and rating.I went to Wildside bc the Geekvape I had bought only a couple months before stopped charging. They didn’t have the same one and instead I had to get a much bigger one that I really didn’t want. I asked how much the device was and the girl said it was $100 and I would get a discount on juice. So I bought it…Without ever leaving the parking lot, I went back in the store and asked her about the “batteries” the instructions called for. Come to find out, they didn’t have them. I was upset having just spent over $100 on a device I really didn’t want and now couldn’t use. They said they could not give me a refund, only an exchange! Exchange for what? $100 worth of disposables?! Really???They ended up calling another store and sent me across town where I found out the “batteries” were another $23!I feel completely taken advantage of. The fact that they would not give me a refund is absolutely ridiculous! The device had not even been put into working order, and it was given to me out of the box already!So buyer beware: Wildside employees do not know what they’re doing and when they mess up, the store will not make it right. Offering me $100 worth of disposables is NOT making it right. Not even close.They have 100% lost my business, and I urge others to take caution when dealing with this store on higher priced items. For anything more than a disposable, you should go ANYWHERE else.
The workers are amazing and so helpful, Malea answered all my questions and was super nice and brought good energy :D I love wild side it’s my new go to for everything!
Went in there today for assistance with my Aegis Solo Kit ( that I have bought at this exact Wild Side location ), and asked for a coil. I proceeded to buy the coil that one of the ladies recommended. Went to the car to change the coil out to find out she gave me the wrong coil. She put her gloves on, to assess it and agreed it was the wrong coil. All she had to offer in return was “oops sorry I thought that was the right one.” I would’ve liked a refund for something I bought not even 5 minutes after purchasing. And they need to hire people with better knowledge of products…
Olivia was in the shop when I walked in. She was super nice and attentive, answered all my questions, and despite my lack of knowledge on glass pieces she was very courteous and polite. Shop has a wide range of products to choose from and knowledgeable staff. Would recommend for customers of all experiences
Lots of glass items to buy! Some variety of disposable vape devices available. Prices not too bad.
The best smoke shop in Gainesville… Periodt!! Especially beautiful Christina! She is an amazing representative awesome person and such a wonderful help! I promise you this if you need something go there and you will not regret it, hands-down the best smoke shop around!
Great selection of glass and much more. Deals and promotions that cannot be beat. Marlin was excellent in assisting us and all the other customers in the shop and he was also very well-spoken. Will definitely be coming here for all smoke shop needs for the rest of my time in Gainesville.
Due to the pandemic these guys are delivering and it’s my first time purchasing anything from wild side. I have to say that the guy that helped me out was excellent!! From the delivery timing to the salts he recommended I am so impressed! I didn’t get his name but I want to thank you very much for your help today! I’ll definitely shop here again 🌼
We love this store. Great selection and amazing customer service. Olivia has consistently been great for us every time we’ve gone in.
Christina was the most helpful and patient person. She took the time to answer all my questions, worked with me on price and I will definitely be shopping there again.
This place is awesome. Alyssa is very helpful with assisting me in choosing what to buy and try for the first time.Andrea today helped me with figuring out how to use a cigarette roller.This is the place to go for all of your smokers needs
If you care about good deals and customer service at all, this is the place to go. Extremely friendly and helpful staff! They also have awesome deals and discounts like bogo and a discount if you broke your old piece. Definitely the new head shop I will be going to.
Awesome shop with great products and brands. Melia gave us some awesome recommendations that turned out great! Thank you guys!
At the recommendation of an employ I bought a disposable vape. He was showing me how it works and it didnt! l waited for owner to show up to get a refund and he was nothing more than rude. l left the store without a vape and without a refund. That owner is a real money maker and has cheap products that dont work. Would not recommend.
Great service and their customer service is always friendly. Price is also good and they do a lot of awesome events and BOGO days. 100% recommend
Noah and Andrea were super helpful! Store was very clean and open. Incredibly helpful and friendly staff. Will definitely be making this my go-to smoke shop!
Melia and Jesse T. are literally the best. I don’t go anywhere else for glass specifically because they are the best at what they do. If the world was run by Melia and Jesse, it’d be a better place.
Great prices, cool people, and excellent giveaways. My name is Destiny and I will be there for the drawing/raffle on the 26th of Nov... (Wink wink and a subtle hint.) ,😉
Ive been going here for a few years now and have never once been dissatisfied, they have the best prices on everything in town by far.
Not a good place, plenty of other smoke shops to go to. Dont waste your time.
Big shout out to Alyssa B. for helping me out so I could have a great birthday! 100/10 give sis a raise!
Great staff that are smart and accommodating with all questions and lowest prices if found in GainesvilleGreat job guys and gals love the service
Christina was great! Very cool vibe! Definetely a good comfortable place for smoking devices, vapes, etc.
I always have a wonderful time coming in here, everyone is incredibly nice and beyond and above in being helpful!!
They have an amazing staff and a great selection. Travel all the way from Interlachen FL to come to wildside. Always have a wonderful interaction with the staff working. Highly recommend this establishment
Thought this place was great until they refused my exchange on a burnt vape. Never shopping here again.
Awesome pretty cool clean shop not too big not too small but in the perfect spot my server Malia was knowledgeable awesome and savvy, sorry if I misspelled the name.
I wish they had more vaping gear but they have got some very good juice lines and if you are there for glass or any thing on the motor medicinal side they seem well stocked.
Best prices in town! Staff very courteous, friendly and extremely knowledgeable about products. This is my favorite store and they have me for a lifetime customer.
I love this vape shop Olivia and the whole staff are the best. Please make it where people can tip off their cards as not everyone carries cash and they deserve it
My regular vape store is closed on Sunday. I needed to refill my vape so I stopped here. I now have another place to go and call my favorite. Reasonable price and friendly staff.
Easy experience. I came in for a disposable and somehow drea got me to get the delta moon rocks. They are incredible. Cool reccemdation. Can tell she smokes. Dope shop.
Had a problem with my vape pods here and they helped fix it. Really appreciate it, good quality salt nic too.
Vapez are a hit or miss fumes arent legit i think ! And always missing flavors or brand all together. Bongs etc all good deals !!!
Robert hooked us up with the disposable vape sticks we needed for our long drive home! Great prices and options for all your smoke and vape needs! Thanks Wild Side!
The workers here are so nice they have good deals and also they have really cool stickers
Customer service is fantastic and employees are super friendly. They are always willing to answer questions and provide recommendations. This is the only shop I come to it Gainesville
Awesome staff very friendly and knowledgeable. Skip the trip to modern age where all you catch is high prices and attitude. These guys are the real deal.
Score another solid for Bulletproof novelty pee. Yall saved the day. If you dont go here, youre dead to me!Thanks, Wild Side!😎 👍
This is hands down the best vape shop ever in 48 states I ever found. Thank yall!!
This place is one of the best smoke shops for quality and service. I had several questions on the phone and Jordan was able to answer everything I need to know!!! It’s a great place to shop!
Melia and Reece are so helpful!! very sweet employees and good vibes here!!
Great experience really nice employees, real easy on the eyes 👀 🍑🍒. Had everything I needed tho
Very friendly staff very accommodating to questions felt like talking to friends.
Nice shop, however they dont offer tobacco or tubes.
My favorite location of my favorite smoke shop.
Whoever owns this place. Get your manager situation straight. They have bad customer service and the staff they’ve hired does as well, been a customer for almost 2 years now, but I’m not coming back.
Great selections, good prices. Deals on 3 or more vapes
All my questions were answered... Shopping was a joy... Staff was professional and informative...
Great deals and special events. Super friendly service. Would recommend to anyone!
Never met a more friendly smoke shop and so many great deals!
Very impressed with this place. Staff is knowledgeable and helpful and the deals are great!
Lexi, an associate, is DOPE. dope glass selection. dope people and vibes, always the lowest prices in the city! 😎
Christina holden and Olivia are awesome!! Helped us so much :))
The disposable vape did not work and they do not change it even if tell them a minutes after the purchase
Good place to get supplies. People are always helpful
Really helpful and friendly staff, especially Jordan. Had everything I needed :)
Love these guys, and how they value their customers. Thank you
Nice workers and cool shop
Great Customer service!!! Prices that wont kill you
Would not recommend, very rude employees and even worse is the attitude of the owner.
Employees were super nice, patient and helpful.
The young ladies were very helpful, recommended.
Bad shop. Bad customer service. Wont go back when the manager is there.
Always has what I need and had a fair price
Customer service was really poor. Wont be coming back..
Love this store. Prices are great!!!!
They werent open, sign said but no people
Love the shop!! Great stuff!
Jessy is the best employee!
Thay are awesome 😎
Never a waste of time.
Do yall carry bubblers
Their glass selection is extravagant
Friendly. Good deals occassionally.
Very helpful, nice and knowledgeable.
Im addicted to juul
Elf Bars are amazing
Love It,, open late 👍🏿
Helpful quick.
This place is TRASH!
Terrible staff