The folks who work here are awesome. Welcoming and warm. No matter what Vape you use they can find a similar product. (Disposable) The shop looks well stocked with all accessories.
The staff is fantastic! I believe the Girls name was Alexis... very helpful, knows her products well and she was really informative... super friendly. The shop is really nice, comfortable atmosphere. I will definitely be returning!!
Great shop! The lovely ladies there are very informative and know exactly what theyre doing. It was my first experience and I took forever, but Alexis was extremely patient and cool with me. Highly recommend!Thanks!!!!
I love Alexis!! I started shopping here after my other shop closed and I’m sorry I didn’t come here sooner!! Alexis always has good suggestions based off my asks and will call me directly when my juice is back in stock!! She goes above and beyond to meet my needs every time!!
I would have to say at first things were great. Knowledgeable staff and able to assist in the needs I wanted for myself and other. Even stoped back the next day and bought more. Spent very close to $300 because of the experience. Then a week and a half later after buying a expensive unit I call in to get assistance with it leaking all over. Was told to wait for the bosses daughter that help and was sure to get it fix or replaced. When I got there I was told I had to buy more stuff to fix it. She even told me I can see your upset but she was sorry. I mean I just spent close to $300 and the thing is not working right. I didn’t want my money back. I just wanted it to be made right. Thank you for your time but I probably will eat my lose and not be back. Thanks
Alexis was very helpful, walked me through everything, and did her best to give me any and all information i would need. Easily earned a 5 star rating on information and customer service.
Bought cbd lotion. The choice of devices, and liquid, were not great. The red head girl that works there is rude, impatient, and seems less than thrilled to be working there. Dont treat me like I SHOULD be paying you to be there. Yes, I was a customer. Just because I didnt want my name in your system doesnt mean I wasnt. Just because you got an honest review and got butt hurt. Grow up.On a side note. Openly sharing the interactions, in detail, with customers through the reviews sections is unprofessional. Instead of putting down people for sharing their experience maybe ask them to call or come in and speak with someone to address the issue. A person will tell one or two people about a place they went and had positive interaction. They will tell EVERYONE about a negative interaction.
Great customer service, very knowledgeable on products to help with what my girlfriend wanted and what I wanted. Also they have a lot of great flavors to choose from! Caylyn helped us out tonight and was fantastic even though I was the guy coming in near closing time on Christmas Eve lol Happy Holidays!
Nice little store and knowledgeable staff. Sure you can find better prices, especially online but to me the small markup is worth it. I have some new favorite flavors that I only tried because the staff gave me new ones to try based off my flavor pallet and you cant get that online.
Wanted to really get a few flavors but after selecting the ones I wanted and size I was told... Oh we dont have any of those 4 that are listed on the menu in 0 nic or in the large size bottles and it will be at least a few weeks until we could get the smaller ones in. I asked then if it is taking that long could I get the larger bottle.. since its a way better value. She said no.
Staff was super friendly, great products.... very happy w the whole experience. I would definitely come back and recommend this place to others.
Alexis is super nice I only go there when shes working shes super nice and helpful and actually helps customers and very good at multitasking always makes you feel welcome not just trying to get a sale
Great little shop. Flavors are clearly displayed. Jeremy who helped me out was super knowledgeable and offered me a discount because it was my first visit. Ill definitely be back!
Small vape shop filled with great juices and friendly faces. If you have any questions Alexis is great help and easy to talk to, not only that, but its ran by a knowledgeable vaper.Great for getting your feet wet, so to speak, or just hanging out.
Greatly helpful staff, I forgot my ID and so I had to leave and go home to get it, but they were very polite about it (Ive had vape stores be rude to my in the past when this happened. I understand its the law and that is okay, but you dont have to treat someone like they are trying to steal or break the law when an honest mistake happens. I dont drive so I dont always have my Id on hand like I should).
Very great customer service. Good selection of juices. Had the coils I needed. They dont have nicotine salt juices which is okay of course with still alot of juice options. Im pretty sure they make there own jucies witch is pretty cool
Great quality products and excellent customer service. Very knowledgeable and about everything they stock. Would HIGHLY RECOMMEND to anyone I know!
Just so happened to be in the area and lucky enough this was the closest place on a google map search. Very knowledgeable staff and super friendly. I’ll be sure to visit when I’m in the area again!
I really like this shop. The staff are very helpful and knowledgeable of their products, the prices are fair and I would highly recommend this shop!
Very knowledgeable and personable staff. I really enjoy my shopping experience each time.
I have to say this place is one of my favorite...........Im sorry it is my number one favorite shop to go to for my atomizers, thanks and mods. The staff are amazing and always helpful and smiling. If u want a vape shop with family atmosphere this is the place. It feels like ur waling into someones house when u walk in. Makes me feel immediate comfort
This is the only place I go for my Vaping needs. Family owned and run. If your a first timer and have questions this is the place to go. I also have never encountered any issues with their vape juice or products they offer.
They dont sell cbd any more unlike advertised on the site. 19.03 for a 30 milliliter. Cheaper prices else where. Staff were nice tho.
Visited from out of town. Super clean GA2 juice line, very friendly and informative sales. Not your average vape shop. Wish I could order the GA2 brand online.
Such a great shop! Great selection. Terrific prices. Very helpful. Totally recommend!
Very helpful and kind staff - good assortment of vapes
I’m able to get 5 coils for around $6 with shipping on-line and she charges twice for the same product (Kanger coils) !! And tells me they are “hard to find “. That’s not truthful.
Was planning to buy a tank but the person working was already helping another customer... waiting 5 minutes without being assisted... if you have a customer who is just starting their vaping journey and another customer walks in... maybe stop and see if that new customer has something quick... there were only three of us in the store... sadly this isnt the first time this has happened...
We are visiting Des Moines from Oklahoma. They took great care of us. Glad we picked Great Alternatives!
Great customer support by Alexis. Not from the state but will definitely come back just to buy something.
I was needing to buy a vape to help me quit smoking and the guys that were there were so helpful! They showed me how to set it up and use it. Give them a visit!
They are more expensive. Rude. They do not back up there faulty products. Shopping at ga2 was throwing my money away. Go to 515 vape. They know what there doing.
Extremely knowledgeable staff who go out of the way to ensure your setup works for your individual needs.
Really down to earth place. They have lots of options. Super informative and the lady working there is quite the cutie as well
Great customer service! Had what I needed in stock.
Jeremy was very knowledgeable and very helpful. Great place for all ur vape accessories plus Steve the owner is very nice and heplful
Great staff, very friendly and knowledgeable, but very expensive.
Beyond! helpful! every! time! They have colored spinners now too
Very helpful people working there. great atmosphere
Amazing customer service, Alexis was so helpful & great.
Always extremely helpful with detailed instructions. Great customer service
The owner was very helpful and friendly. Will be back agaim
Fantastic place. Great customer service :)
Friendly service. Try to help you find what you want.
Very informative no doubt Ill visit more often than not
I was there with my son. Very handy.
Superchill environment great customer service great location
Always helpful staff and quality products
Super friendly and knowledgeable staff!
Has exactly what I want and great staff!
Good selection of juice and knowledgeable staff
So helpful and good selection!
Awesome customer service!!!
Sells only house vape juice....
Love this place
Pretty good
Great place