Went in not knowing what exactly I need and talked with Lexi. She was very knowledgeable and helped me decide what I needed. I was also pleased with the product I purchased. Highly recommend
Y’all, don’t sleep on this shop. They genuinely go above and beyond. From the inventory they have to the customer services itself, These awesome folks are the truth. This is all coming from someone who is used to top shelf products and impeccable service!! They have all genuinely out done themselves. You have a curiosity? They have the wisdom. You need wholesome guidance and pointers? They will be your guide. Next time you need anything Hemp related, go straight to the Shaman. No more trips out of state or middle men in between. Here at the CBD American Shaman, they have all you need.
** I know your hours but that is the problem you are not open at reasonable hours for me and frankly it is insulting that you really think I couldnt read a sign. *** Would love to find out if they are any good but everytime I come by they are closed.
Great store most of the time, besides the fact their carts clog constantly, especially these 2 gram ones. They get so clogged they become unusable, in an attempt to inclog this I shattered the glass. They refused to do anything about it, last 3 two gram carts have all become clogged beyond repair by halfway point, which is a waste of money...
I had such an amazing experience at this store. The associate was so knowledgeable and friendly. I asked a few questions, She made a suggestion and I got exactly what I needed! Thanks! I cant recommend this store or its products enough! Very good and high quality!
Went to school with one of the managers. Always a helpful atmosphere. Nice and respectful with a wide range of options for all needs big or small human or pet. Recommend a friend and find some relief, respite, or relaxation today!!
I walked in the front door and was greeted by one of the employees but was from my understanding, half owner. We talked and met each other and he took care of my needs, simple and easy. My first time there and it wont be my last !!!!!
Love this place. Very helpful, kind, you feel comfortable and welcomed as soon as you walk through the door. I want to give a huge shout out to Suzanne Pulcher. I came in upset one day crying and she met me right at the door and gave me a hug. I really needed that hug and she didnt know it, but could sense it. Shes by far the sweetest beautiful lady with a big heart and beautiful soul. I want to give recognition to her for being such an amazing sales lady and making people feel welcome.
It was a great experience! Shop owner was super friendly and very knowledgeable! I learned quite a bit! Will definitely be back for more! Thank you! Wide variety of product.
I’m honestly just upset I didn’t know of American Shaman sooner. I’ve been making drives down to Missouri in the interim which will be avoidable going forward. So much time and money wasted. Eternally thankful to have this store close by so that I can stay stocked.
I love this place!. I was not familiar with the health advantages of CBD, then on a trip to Des Moines a family member recommended a visit to American Shaman in West Des Moines. Suzanne was there the day I went and she was very patient, answered all of my questions and even recommended a product for my dogs as well. I have had experience where people tell you anything to get you to buy a product, however, Suzanne is very knowledgeable. What she said the product will do, It has done and I have been very pleased with my purchase.
Ashley and her team explained the various products, attributes and provided a sound recommendation, tailored to my needs. Great product and genuinely nice people.
CBD Shaman is always full of the nicest people! They are very knowledgeable and have helped me in multiple occasions as I tried to decide what new product I wanted to try. My favorite is the honey sticks! I take them a few hours before bed to help me sleep. Overall, a wonderful shop.
I had a few questions about some products and was given a lot of information for options to choose from which was very helpful to me. The products I tried have helped me. I definitely recommend this shop!
Didn’t have enough in stock of what I was after but found great alternatives. It’s helping a lot with my focus and anxiety. The clerk was very helpful in finding me what I needed.
The folks who work there are VERY knowledgeable and helpful! They helped me find the best products for my needs. The variety us unmatched. Highly recommend.
Great customer service! Staff was extremely friendly and knowledgeable. Loved the form they had us sign making sure we understood what the products do and how to be responsible. Highly recommend!
Great experience . 1st timer. Alex helped me out. Very knowledgeable. Great products and better customer service. Will definitely be coming back.. thanks again!!!!!
We stopped by while in from out of town. I believe Lindsay was who helped us, and she was fantastic! Very knowledgeable and enthusiastic about all the products the shop offered, and definitely was genuine in her efforts to get the perfect products for myself and the other two people I was with. For great friendliness, customer service, and product knowledge, I highly recommend this location! Thanks!
Awesome experience anytime I’m in there. High quality products and friendly staff. Alex helped today and he was awesome! Go check them out and buy some product you won’t be disappointed!
Great staff both times i’ve come. always super friendly and know what they are talking about. Their products are definitely top tier and I had fun trying out their samples! Most definitely coming back!
Great selection of items, the store is very inviting and comfortable and the staff is awsome I highly recommend
I’ve been using the CBD patch and lotion for 5 days now. I see less pain in my bad hip, ham string pull and knee replacement soreness. I’m still experimenting with how often I need to apply the treatments. Doesn’t reduce the pain to zero but the improvement is amazing. Sure make’s quality of life more bearable.
This place is amazing I have been there 3 days in a row I suffer from anxiety and it’s helped me so much I meet the owner today Suzanne and she was a delight helped me answer some questions acted liked she had all the time in the world with me I left without What I came in to buy she was so sweet to make sure I had if I forgot to grabbed thank God I had been out in my car and I was texting something to somebody Suzanne came out to my car and brought it out to me.the store was so professional so clean I can’t wait to try other products that will help me with my anxiety and mental illness the day before that I met the sweet gal who was working there name Ashley and she was my first contact with the place and she also was so professional I even had to ask her if she was the owner that’s how professional she was she also had helped me through with deciding what would work best for me and guided me to the best products and I was also so impressed with her I will definitely be back I will recommend this to anybody I already have I live in Grimes and I will be having no problem at all driving out to West Des Moines I just wanted to get it out there that this is one of the most professional I was very impressed with the all over experience that I had thank you ladies for being so kind I appreciate all you’ve done
Great experience! Mason was absolutely great helping us find some product for our pup!
Always an amazing experience. Quality and delicious products to enjoy. Up to date with all standards. Great pet products too! Come in by!!
Excellent customer service.answered all my questions and I was very happy with my purchase.deffinately going back. 1
Customer service from Alex was great. Explained all the aspects of everything loved how they had descriptions of all the products
American Shaman was amazing! Awesome products and great service, Chelsi was super helpful during my first visit. Definitely recommend you give them a visit!
Alex is the BESTTT. GREAT SHOP, Great products. Employees are UNBELIEVABLE!!!!! Store has literally changed my life.
1st time shopping here.Love how welcoming greetings you get when you walk into the West Des Moines, IA location.Very jelpful and knowledgeable.
Great store with lots of variety. The staff was quite knowledgeable. Alex was able to answer all of my questions and his recommendations were spot on
Purchased multiple things from them. Everything worked as they said 10/10 would buy again!
I love coming here to explore their products! The staff is so helpful and knowledgeable about all their products! Even helped me find the right CBD for my pups with hip problems and it’s working amazingly!! Seriously worth a stop to see what they have!!I typically get their HHC vapes and flower which I would highly recommend!
I am really happy with my recent experience in store. The staff was very knowledgeable and helpful. Highly recommend!
Very friendly and knowledgeable staff! I was in and out in a jiffy. The product itself (I got a few HHC vape cartridges) was very smooth and tasty. Very nice mild high.
First time buying from a dispensary in iowa & i 10/10 recommend, i purchased some flower and its great!! definitely gonna be coming here regularly
Alex was a great salesman, he knew his products and was able to tell us what each does. Im very happy with my purchase.
Mason helped me find the right things with an awesome helpful attitude. definitely the best place anywhere around town.
Absolutely wonderful experience. Suzanne was knowledgeable and provided supreme customer service, so thankful to you all!
We just stopped in at the 50th street location in West des moines. As always, we were very satisfied with our visit. Alex was very welcoming and knowledgeable, ready to answer all of our questions.
2nd time getting products there. Mainly went for my pet who has joint pain and has found relief in the dog treats, Alex was extremely helpful and would absolutely recommend this place to anyone, extremely knowledgeable and very respectful.
Great store! Knowledgeable and friendly staff who are more than willing to answer questions and make recommendations! Would definitely recommend (:
Suzy is awesome! Super friendly and knowledgeable. There is so much variety that theres something for everyone, even your pets! Ill be back again and again!
Very knowledgeable and friendly staff. They helped me figure out what would work best for me and what they recommended worked as described. Its definitely worth checking out.
One of my cats developed feline non-recognition aggression after my other cat went to the vet. After days of hissing, growling, and fighting I was recommend to try CBD from someone who has had success managing their dogs anxiety with it. Alex was super helpful and knowledgeable about all the benefits CBD can have with pets. Within 24 hours their mood has completely shifted and are finally getting along again!
Cheyanne welcomed me with a warm smile and offered a complimentary sample when entering! She was very informative about the product and I felt no pressure to buy anything. I highly recommend American Shaman in West Des Moines for all of your CBD needs! :)
Alex was great and welcoming, and the vibe of the store was immaculate, can’t wait to try as many things as I can!
Jackie is very knowledgeable and totally awesome!! Thank you guys so much for being here and doing what you do!!
Super knowledgeable staff and extremely polite. Mason always helps me with any questions and helps find different products for my needs.
Bad vibes from woman at the counter. She seemed very impatient, irritable and confrontative. Left feeling pretty blah not coming back.
Jackie was a huge help for me to grab my cart and recommended some new caramels to me! Love these products!
Everyone is so helpful and sweetIt’s like visiting an old friendAll the staff are very knowledgeable
Everyone here is super helpful. I bought the CBG flower to help with my ADHD and help me focus and boy did it do it’s job! I really like the cannadips and it starts working immediately. Alex helped us today and was very knowledgeable and kind!
It was nice having someone so knowledgeable helping me choose the right product. Highly recommend
The atmosphere was more like going to a family members home in the fact that I was welcomed immediately with a big smile (the kind you see in the eyes, and not just painted on the face)! We CLICKED right away, and she knew EXACTLY what I needed! The products work A LOT BETTER FOR ME than anything else I have tried!!! Being a chronic pain sufferer for OVER 20 YEARS, I have tried A LOT, THIS STUFF WORKS!!!!! ONLY place I go for CBD and Im on the STATE REGISTRY!😁
Great setting, beautiful store. Local cbd stores are always more expensive than online retailers, though they do have some good deals, especially if you need a quick fix.Mason was very personalable and helpful, and the Cloud cbd Tincture works great for vapes. I will definitely be back in the west des moines location!
Such a wonderful store and knowledgeable staff! My husband and I are very pleased with the quality, service and results.
Wonderful experience here!! So grateful this now exists in Iowa.Little by little humanity is expanding
Great atmosphere and the gentleman helping me was eager to answer my questions and knowledgable about the products. Great neighborhood shop!
Such an awesome store ! Great people and service. Good products. Definitely will keep shopping here !
Employee working was very knowledgeable and helped with all my questions.
Great products. Jackie was a big help! Been back many times.
Great service and great products. I got some of the edibles to help me sleep and it works wonderfully!
Drove by and stopped in so glad we did!! Very nice place and learned some new things and got some goodies. Will definitely be back !!
Mason was very competent and helped me understand what my needs are.
Great store to stop into if you’re having a bad day
This is a great store. The staff is always friendly and knowledgeable. Mason was extremely helpful.
Such a great place. Good selection and super helpful and friendly staff
Came in pretty close to closing time, but was still greeted/helped graciously. Selection is incredible. Will be back!
This store has a wonderful atmosphere and very friendly and knowledgeable staff. They also have a huge selection of different products to choose from. I will definitely be doing all of my CBD shopping here.
Love this place, appreciate the services. Nice, polite and knowledgeable staff. Will be back for sure!
CBD American Shaman employees are the best! So friendly and always open to answer any and all questions I have about there products.
Not my first time here! Amazing customer service, helpful advise and selection.
Love the fast service at this location! Jackie is phenomenal! Thanks again!
Very much satisfied with and well appreciated with customer service
I always stop by when Im in town and need to grab some gummies or honey. Knowledgeable and helpful staff. Clean and spacious store that is also handicapped accessible.
Great place, great environment! Helpful with any questions I had and not disappointed in the product☺️
I had a great experience. Alex was very knowledgeable and could answer all my questions.
I’m in love with the honey. I add it to my tea when I have a cough and it’s so incredibly soothing. I’m excited to try more products soon
Incredibly knowledgeable about CBD. Mason and Cody make the best sales team. Tons of awesome products for every type of CBD user.
This store is amazing, helps out a lot with everything more than pharmaceuticals do. 10/10 recommend.
Great place, with good people and products.
Mason was great and super helpful. Very pleasant shop!
They are very knowledgeable and friendly! Their products are great!
Incredibly helpful staff and great product selection! Can’t wait to go back for more CBD goodies
Alex is the best and most helpful sales person! Keeps me coming back
Alex was really helpful, informative for someone unfamiliar with product , products were effective
Great place to come love the runts Jeff is awesome
The service was great and you can tell they know what their products are
Extremely knowledgeable and friendly!! We are looking forward to our next trip to CBD American Shaman West Des Moines - thanks again!!!
Jackie is the best person!! Absolutely great service!!!!!!! Highly recommend
11/8 product from the best customer service Ive seen in the Des Moines area!
Stopped in today, Jackie was nothing but super helpful!!
Very pleased with the products and customer service at the store.
Jackie was super helpful and knowledgeable on everything I needed.
Very friendly and helpful. Will make future purchases
I had the help possible for my situation. Alex was the best
Jackie was great! Super helpful!
Super friendly service and great products.
Very helpful, made me feel like I can ask anything
American shaman is my go to for Cbd needs! Suzy is so knowledgeable and helpful! Check it out!
Great Store! Amazing and knowledgeable people!
Amazing place and Alex is super awesome!!
Good quality and friendly staff.
Pain cream is top notch, very helpful. thank you!
If you’re not sure if it’ll work, trust me, it’ll work.
Very personable and helpful for starters!
Chelsie was so great and informative! Good options for HHC and CBD
Great place,good help,great products and people
Jackie was great! So helpful!!
Great place would recommend
Great customer service!!-Shey
Awesome environment friendly helpful staff
Great assistance from the person working, highly recommended!
Great products and they actually work!
Amazing staff and amazing products. 5/5 for me
Thanx Jackie for great service!
Alex is very knowledgeable and helpful!
Great customer service and great product
Jackie was helpful and a mood lifter!
Love the products and knowledge of the staff!
Wonderful caramels and drinks!
A great place and great products!
Love this place best place !!
Jackie is amazing!!
Amazing place, much love!!
Jackie is awesome
Very helpful!
It works!
Awesome shop!!
I like this place
Knowledgeable, helpful